So I had an inner crack on my phone that literally looked like a black hole on the corner of my screen and went in to get it checked out. Apple store soonest appointment was a week away and Mobile Kangaroo had one for the same day literally the next hour. The guys in there were super cool and helpful, made it really easy to understand. Their center didn't have the proper machine to fix my phone but they drove it to another center for me and had my phone back within a few hours. Super cheap and fast, I'll definitely be back if something goes wrong again. :) read more

Troubleshot a software issue with Apple tech support and was unsuccessful. Genius Bar closed due to COVID. Apple promptly scheduled an appt. here with Mobile Kangaroo. The gentleman was swamped but fixed my issue with a few simple clicks on the keyboard. I was in and out in 5 min for an issue no YouTube video or Apple phone technician could help with...free of charge! Better service than I've had with Apple's Genius Bar. I will be returning for all Apple-related issues. read more

My daughters' ipad was disabled and after a Apple Chat, the Apple rep. suggested Mobile Kangaroo and they had an opening the next day. I took the ipad in met Javier. He told me it would take half an hour and sure enough, it was ready 30 minutes later. He did a great job of explaining what the process would be and told me the cost up front. I highly recommend this store. read more

Ill let this speak for its self. Went in today around 3:50 for a 4 oclock appointment set up by apple. After 5 minutes of signing in an a diagnostic test, they requested my permission to keep my phone over night. I told them i need my phone for work and overnight isn't an option. I was told that i could "just come in tomorrow around whenever". I had plenty of time to wait if they could of just started working on it during the block of time apple reserved for them to work on it. I was there at 3:50 they dont close untill 6... read more

I will definitely be coming here instead of the apple store. Javier helped me out and he was so nice and told me exactly what I needed to fix. He gave me my options and was able to fix my phone right away. He has a lot of knowledge when it comes to phones and it was very obvious. Javier you are the best thank you so much!! read more

TO be honest I wish I could give a higher rating to say the least. Joel the store manager, went ABOVE and BEYOND to help me. He did everything in his power along with his knowledge to take care of my issue for the least amount of money. Joel truly cares about his customers and understands our situations in all aspects. I am beyond blow away with not only his service but compassion. I thought my Mac was dead in the water and he helped out a student (myself) with limited funds without taking any advantage of my minimal knowledge. I literally can not say enough good about him. if you need someone you can trust Joel is your guy. Thank you again Joel read more

I'm giving them 3 stars for now, So a little background. Last Thursday my iPhone 7+ froze on me and went into a endless reboot loop, I was out of a phone for the rest of my shift. I went home and looked up the issue and tried to resolve it by doing a hard rest as per apples advice, after that failed I tried to make an appointment for the Apple store in Modesto mall to look at the issue. But it would've been a week or so out and I needed the issue resolved as soon as possible. The location wasn't too far from home and luckily they had an opening on Friday and I made an appointment. Arriving at the location was easy. I was greeted by an employee and he took my phone back and said he'll give it a look over. I was in there about 10 minutes and he came out and told me that my phone wasn't responding to their system and he told me that I was 3 days left on my warranty and he'll send it into Apple. Not really thinking of anything cause if I went to the Apple store they would've swapped out my phone and I would've been on my way. But here I guess they don't swap out phones (figured they would since they're an authorized service.) not a biggie. I was told my phone would be in by Tuesday (July 17th, 2018) if not they would call me to give me an update. I patiently waited and heard nothing so I figured I would give them a ring to see if there was an update. After giving my name he told me that Apple still had my phone and it was "In Testing" in Texas...do it may be in the end of the week or NEXT WEEK! Not too happy with that but it is what it is. I'll update whenever I get my phone back. read more

I needed a new battery for my iPhone and had a long wait at the Apple store, but I got an appointment quicker at Kangaroo. They got my battery faster than the Apple store. They were friendly, have a great waiting area and fixed my phone quicker than Apple could! read more

They are fast & honest! Folks at home are like I'll fix it for you are I know a guy who'll do it for $60. But I rather go with an Apple authorized who will fix it if they mess something up. I have trust issues k. read more

Lucas was awesome! Slight delay in parts, yet customer service made up for that. Thanks for fixing, and tuning up, my MacBook Pro!

Amazing service! Got in and out in less than an hour! Would definitely recommend as a reliable place for mobile repairs.

This place is great. I came in for a battery replacement for my iPhone 6 and couldn't have had a better service. I'll definitely be coming back if I have any more problems with my phone. Friendly staff, nice building, quick and great priced repair what more could you ask for? read more

Was referred by Apple for battery replacement as Apple was on back order. Go figure the company that puts out the product is out of its own product. Anyways, was able to get last battery installed at earlier time than expected. Much appreciated. read more

Best service ever. Took iPhone 7 to have battery replaced. My camera was broke so they repaired it too. All took about an hour. Had screen replaced somewhere else and was charged 140.00 just for screen. This place would of done all three for 159.00. Definitely will be telling all my friends read more

Worst place ever appointment was set for 5:20pm and I have been waiting for an hr here and no one has came to the front desk to help us at all F&$# this place!! read more

Thank you Lucas for all your help with my Mac computer. Great advice, friendly service and answering all my questions.

Great service, fast efficient and friendly. Very comfortable waiting area. Will go back next time I need an iPhone repair, and will recommend to others. read more

Very professional and fast! Chose to have Apple iPhone battery replaced here instead of Apple Store, and I'm glad I did. Javier was very professional and fast when it came to replacing the battery. I'd absolutely recommend going to Mobile Kangaroo in Modesto. read more

These guys fixed my phone SO fast! I've been waiting 3 weeks+ for Apple to get a battery in for my iphone 6. I heard about Mobile Kangaroo & decided to call them & see if they could help. Turns out they also offer Apples special $29 battery replacement! They had the battery in stock same day & took minutes to replace. I highly recommend them. read more

Went in for an iPhone battery replacement. The person helping me was super nice and professional. Rating 4 out of 5 because I thought I was going for a same day battery replacement but the batteries were on back order. He ordered it and told me it would be in within 1-2 weeks, but it only took like 3 days. Probably not his fault, more likely that it's an Apple thing. Would definitely recommend this place. Service was way faster and easier than going to an actual Apple store! Great job! read more