Prompt, clear, reasonable. Since I only needed an inspection they took me right away w/o an…read moreappointment.

Claimed to fully fix my car but actually only banged out the damaged parts and kept the insurance $…read morefor the new parts BUYER BEWARE! DO NOT RECOMMEND AT ALL I was rear ended and brought my car to Cibao to be repaired. Geico paid in full for the repairs. I came to find out from Geico and another autobody that Cibao only repaired the OUTSIDE of the car. For the underside, instead of replacing the parts Geico paid to be replaced, they just banged out the damaged parts and kept the insurance money. Geico paid Cibao $7,400 for parts and labor and instead, they just banged out the old one and kept the money In my photos you can see the damage still remaining on my vehicle after cibao "fixed it" as well as the email from Domingo telling me he would pay me for the missing parts after Geico confirmed they were never replaced by Cibao.

Got my mufflers, and catalytic converters replaced. Job was done in 2 hrs. Not bad. Great…read morecustomer service and the guys were really cool!

Five stars. Love this place. They are as honest as could be and they do good work…read more My car was making a lot of noise when driving. I've brought my car into another shop and they told me there was a list of bs things wrong with it. Stuff I could fix myself that I knew was wrong. They told me it as my brake pads. I took the car out and brought it to this place on the Bruckner. When I brought it here they diagnosed the problem and fixed it that day.

Do not patronize these guys. I brought my car in for an inspection and brake check/repair. On day…read more1, no one could get the story straight -- 'you're up next,' 'your car up on the lift now,' 'why is your car here?' Toward the end of day 1, one guy promised to call me back in 5 min. I called back in 7 min. and, you guessed it, they had all gone home! On the 2d day, I was told: 'your car is up on the lift now,' and then 'there's nothing wrong with your car.' Even though I already knew that I needed new brakes. At 3pm on day 2, I went to collect my car. By then, I knew that no one had checked my brakes at all, although one guy again told me 'there's nothing wrong with your car.' At one point, a manager with whom I was speaking took a call. When he took off his mask to yell (louder) at the caller, I asked him to put his mask back on. His response: 'you can move six feet back from me.' Now I need to take my car to really get my brakes fixed. But hey, I got my inspection sticker. Nightmare!!

Please see my previous review on the Manhattan East Auto Repair which was renamed Active Auto…read moreRepair: https://www.yelp.com/biz/manhattan-east-auto-repair-service-inc-new-york?hrid=JB079TkxAweNpxr4k_rn6A&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) The person I dealt with was the same Josh from Mahattan East aka Active Auto --------------------------------------------------------------------------------------------- Full disclosure, I do have a good understanding of vehicles; although it is not my profession, it is my hobby to work on cars. Act I: Foreplay My wife's car was stranded off the bridge on her way to work because the alternator died. She called me at 6AM frantic because the car suddenly just died flat out. She told me the battery light stayed lit but ignored it and kept driving. I told her she will need a tow because the alternator died, there is nothing I could do at the moment, even if I picked her up. So she finds a tow truck service on Google and a guy name Paul shows up. He wanted $90 to tow to this specific shop, or $243 to bring it to a local shop that I am familiar with. Already, its a red flag. She had to hurry to work, and made a quick decision to go with Paul and Active Auto. Boy did the fun begin here. Act II: Bend Over So after a couple of hours, wife calls me from work saying they're quoting $500 to change out an alternator. What in God's name?! A quick search of Autozone, says it cost $183 for the alternator, so its a $300/hr labor charge. I quickly called the manager, Josh, and asked for an explanation. He goes on telling me, "listen its a $500 part alternator is burned out, and the best I can do for you is $450 cash, its the best". I asked if I could pick up the car instead but Josh said theres a $125 diagnostics fee, and $75 storage. I said it was the same day, actually something that happened few hours ago what exactly is he storing. He said $200 take it or leave it; basically taking the car hostage. So I reluctantly agreed to the $450 charge, boy was that a mistake to haggle. Act III: Deeper Penetration About an hour or so later I get another call, he wants ANOTHER $250 for a 'broken pulley'. It's amazing how a burned out alternator also means pulley is 'completely broken'. I asked how did a broken alternator become $700 job, he responded with another rude tone "listen buddy, pulley is broken do you want to do the job or not". I offered to take a look first hand look, and he started yelling at me "there is nothing to look at, either you want me to fix the car or not, $650 is the best price cash for you". Okay.. he knew it doesn't make sense to pay for another towing fee to another shop because he can have me for the $200 for doing nothing since I diagnosed the car myself by just hearing about the symptoms. I agreed. Final Act: Money Shot An hour later Josh tells me the car is ready and I owe $650. Okay. I agreed that I would go to get the money because the ATM will probably not allow for a withdrawal that large. He said he will close up shop and have the original tow truck guy open the door for when I arrive (kinda working together now aren't they?) I arrive to the city, and proceed to call him but another partner picks up. He said that tow truck person will be there soon.... 15 minutes nothing. I said that I was waiting outside and cold, his partner proceeds to berates me with "listen, stop rushing me now, I told you the tow truck guy is coming so wait!". About an hour later Paul arrives to release the car. Basically after getting butt hurt, AND waiting to pay for it I still get berated by these guys. Guess I am doing THEM a favor by giving them business. TL;DR: Got highway robbed by Active Auto Repair, get AAA premier insurance if you have a crappy car. They will tow you 100 miles to any destination of your choosing. If you're ever stranded in the city and a guy named Paul with with a flatbed is going to tow your car to Active Auto Repair. Think about a dropped soap in prison, run don't walk away.

BEWARE!! They will over charge you. I was quoted $700.00 for $200.00 job. I always get a second…read moreevalution when I go to a mechanic. I went there for 3 different situations and I got the same result, this business is taking advantage of people. I wouldn't even leave one star if I didn't have to.

Recently I had brand New tires installed from a well know tire chain, "they were good all around…read morehowever I was having slight issues with proper tire balancing." They did their best and I even went to another shop and still the issue was not remedied... Then a local body shop received my online request for (high speed balancing / road force..) They suggested me to visit R&R Auto Repair.. In less than an hour, not only was I treated kindly, but so was my Vehicle..!!! Raj and Ram took my car, put it on the lift and when it touched the ground it was like skating on ice.. The car was solid as a rock. Zero shake, 100 percent balanced and drives like it came off the show room floor!

I went in and told them I needed a reliable car for my…read moredaughter to go to college. She drove the car for no more than 50 miles and $1200 later. The car still has more problems. I bought a warranty from them and they wouldn't cover the repairs. When I called them, they said they would repair the car for discounted price. Why would I give them more money? Stay away from this so-called car lot. This place gets damaged cars and patches them up.l really trusted them but I was very wrong. The antifreeze and oil were mixing. They didn't know about it? They are probably selling the Brooklyn Bridge, too!

We bought our car through DNS Auto and had a great experience. Sal was kind, sincere, upfront, and…read morehonest throughout the process. What I also appreciate is the connection with Central Bergen Auto for service and inspections, which makes everything easy in one town. We have trusted Sal with our vehicles for years and will continue to go back for anything we need. Highly recommend!

People working there are always so nice and accommodating. Always show care and respect. The…read moreowner Mike is great, and so are other guys too.

It's a set up inspection They will find something wrong…read morewith your car to see if they can charge more. I made an appointment and was not on file, why make an appointment. I was 15 mins early but still had to wait. Customer service okay not friendly. Also make sure you check everything before an inspection at that place becuase they will charge you just for a little light bulb for your license plate $30 plus the inspection cost $37, I'm thought I would be lucky because I already purchased a light bulb but it was the wrong one for license plate bulb which was so small, so they will be truthful for there car inspection.

Very good service, and quite inexpensive. Bought some oe replacement complete coilover rear…read moresuspension (FCS Automotive) for only $85 shipped (promo code). Car rides so much better now.

I brought my car to A&M Quality Auto Services and overall it was an okay experience. They did fix…read morethe issue, but it took longer than expected and the staff seemed a bit rushed. Pricing was fair, but I hoped for a little more communication throughout the process. Not the worst place, but I think they could improve in customer service.