I had 40,000+ files on an external hard drive that suddenly stopped working. I contacted Alex on…read moreYelp, got a prompt response and was able to schedule an appointment within days. Alex did a quick in-person diagnostic during my visit, explained to me the nature of the issue, and was able to successfully recover my files and transfer to a new external hard drive within a week. I found Alex to be incredibly helpful and efficient. I hope to never need this sort of service again, but if I do, Alex would be my first choice. I highly recommend Data Recovery NE!

I needed to migrate important, personal data from a twenty-year-old external drive. Like Jennifer…read moreB. in the reviews, shame on me also for not upgrading earlier. Thankfully-whew!-Alex was able to successfully retrieve and transfer everything to a newly purchased drive in a week, and at a very fair price. Alex is knowledgeable, reliable, and friendly. I highly recommend Alex to anyone needing data recovery services inside or outside New England.

Gerry has been my IT guy for over 4 years. He responds to emails and phone calls right away. He is…read morereally good at what he does and is not over priced. You will not go wrong using his services.Peggy K

From the owner: Computer Repair, On-Site / In-Home or Office - Computer Diagnostic - Computer Tune-Up -…read moreComputer Sales & Purchase Assistance - Remote Support - Computer Virus & Malware Removal Network Installation - Computer Maintenance & Cleanup - Computer Optimization & Speedup Computer Hardware Upgrades - Initial Computer Setup - Software Upgrades - Data Migration Data Backup - Data Recovery - Wireless Network Installation - Wide Area Wireless Installation Hardware Installation - Computer Consulting - Home and Office Network Installation - Apple Macintosh Support and Service - Managed Services

I left my had drive to be fixed last yearend Chris said it would cost $1200-$1500 if he could get…read morethe data. I talked to my aunt in Brazil since the HD was hers, and she was going to make a decision and let me know. I completely forgot about the HD and a few months after when she reminded I contacted Chris and he said he wasn't sure if he still had it. I complained he should've called me if he was going to do anything with it. He said he did, but I never got a voicemail to confirm. He said he was going to look for it and if he found it he wouldn't do any work on it. Like I wanted him to. Luckily he found the hard drive, but my review is to write about his lack of professionalism.

Chris was able to save all of my data from my Raid-0 drive that failed. He did it for a fraction of…read morethe price that I was quoted from other data recovery businesses. This guy knows what he is doing.

I'd taken my external hard drive into a local computer shop (Newport County Computer) and was told…read morethat the data on it was not recoverable. After doing a little research, I decided to call a few other computer shops. Russ at First in Service was incredibly friendly, thorough, and helpful in explaining his recovery process while also explaining that there was no guarantee that he could recover the data. I decided it would be worth the 25 mile drive to have Russ look at it. He called a few hours later, shortly before closing on a Friday just to say, "I wanted you to be able to enjoy your weekend knowing that it looks like I can successfully recover everything." A few days later, he had copied all my data onto a new hard drive that is working perfectly. If I run into any computer problems in the future, Russ will be the first person I call!

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

Matt is definitely a hard working computer pro and was able to diagnose my laptop. I would trust…read morehim to fix any phone or computer.

This is a "review" of a different kind. My name is Kevin Dee and I am the co-owner of a computer…read moreservice and repair company that has been in business on the Cape and in Plymouth county for over 20 years. Matt, the owner of CCP, does not know I am writing this nor did he solicit me to write this in any way. Matt worked for my company as a contract Computer Field Technician in our area for 2 years. Matt is a very skilled technician. One of the best, if not the best, we ever had do work for us. He serviced hundreds of our customers without a hint of a complaint. In fact he had nothing but positive reviews and customers still ask for him. I found him to be honest, fair, and worked with a high degree of integrity. When he left us to go "on his own", which we were fully aware from day one was his eventual intention, it was on the very best of terms. Matt never solicited any of our customers to "steal" them for his company. That alone ads proof of his high level of integrity and shows the confidence he has in is own abilities. Anyone saying Matt is not of the highest honor and follows fair business practices would have a hard time convincing me.

I dropped off my homebuilt PC off here this past Monday to have an OS migration/HDD clone done. On…read moreFriday, they had it all set to go - they even polished the glass on the case! I will totally be calling these guys again - they were communicative, professional and put the customer first.

While on a working vacation to the Cape my MacBook crashed. I had work that needed to be completed…read moreand I called LC Solutions in a panic. When I explained I was only in the area for a few days they rushed my repair and didn't charge me a rush fee. Only a day to get it up and running. Plus they cleaned it up to look like new. Thank you PC Solutions!!

Well, my bank account was hacked and Cape Cod Five recommended Pat White to clean the many viruses…read moreon my computer. He did an incredible job! I couldn't be happier. It took him some time to get rid of all the viruses but he was very diligent and worked extremely hard. Kudos Pat.

I am not from San Francisco, CA. I am from Cape Cod. Nothing was ever discussed about the…read more"Warranty". I also NEVER made harassing calls or emails to him. Am I trying to hold him accountable to our phone conversation? Absolutely. The response by Patrick, the Owner of On Call Computer Services is 100% False. Never have I harassed him or threatened him in any way. There were other people in the office who heard the entire conversation. There was one phone call to Patrick where we discussed the pick up and refund of the computers. Patrick stated he had to "find the money" to refund us. This call was on Monday, the 31 st of March 2025 this past week. We had an uncomfortable conversation, however, never did I threaten him or swear at him. He is clearly trying to push some sort of false narrative to now avoid doing what he agreed to do in our conversation. We also agree to talk later last week and when I never heard from him, I called the business line which went directly to voicemail without ringing. Then I tried his cell phone which did the same thing. I have received an email from Patrick, threatening me with a restringing order and the like. I've never been to his business and he is correct, we've never met. Although I did see him in the parking lot on Monday after he left the office. Let me state, I and the Controller for the company and while the responsibility of the purchase was on the General Manager, this has fallen in my lap and I'm trying to deal with it. I will not be bullied into Patrick's belief his is somehow the viticim. He built three computers for the company for a total of $5,200. Two of the computers currently do not work properly. There have been at least 4 attempts at repairing them to no avail. The third one is in another office in a different town and has never been turned on due to the issues we've had. Patrick blocked me because I'm trying to hold his company accountable. He has no money and is simply spreading lies. After the one phone call we had, I thought we had an understanding. Clearly, something changed and I will have to pursue through the proper legal channels. Everything is this review is 100% accurate with phone records and cancelled checks to prove! All he has to do is pick up the phone, like a man, and have a conversation.

Great experience! Will use again. They were quick to respond and able to fit me in that day.read more

From the owner: TechToucan Solutions is proud to provide top-quality IT services for home and business clients. Our…read moreservices include software setup, computer repair, data recovery, TV setup, internet troubleshoots, Apple and Android phone repair, and much more. We do it all! In addition we also provide complimentary IT consultation services, as we believe in delivering value to our clients and ensuring they receive the best possible return on their investment.

Great experience with Mass IT Pro Solution. They removed viruses from my computer, secured my…read moreaccounts after I was hacked, and set up 2-step authentication. The tech explained how to stay safe online with personal and credit card information and checked for remote access tools and unwanted apps. They also offer affordable managed antivirus which is a big plus. The technician went above and beyond by fixing my wireless printer that kept losing connection and it has worked perfectly for over a month now. Very professional, trustworthy, and highly recommended. I would definitely use them again.

Issues with Slow computer and WiFi coverage in home tech was Very Knowledgeable, and Professional…read moreand good problem solvers. Will definitely recommend to others

Well, my bride had broken her screen protector a few months ago, and we had meant to stop in the…read moreApple Store at the Derby Street Shops. We never made it. Trekking around Hyannis on a quiet Saturday, we came upon Best Fix and Repair. We walked in, and were immediately greeted and helped by the gentleman owner. Now, he had several screen protectors on hand, so a nice ample stock. He took her phone, removed the broken protector, cleaned the phone diligently, and put the new phone protector on. All for a whopping $15.00! At the Apple Store, which I love their products and services, the protector would be $50.00 or up. Less than five minutes! Huge cost savings! I left a generous tip, as he was quite nice, personable, and professional. The store was exceptionally clean, parking is on the street or in the public lot behind Main Street. Thank you! I highly recommend Best Fix and Repair. No negatives whatsoever.

Never left a review anywhere. I'm sure that many people have had good luck with this stores…read moreservice. Store owner is very kind--service initially went well, had the back glass on my iPhone 16 pro repaired and a day later I have a chip in the back glass--didn't drop, case on back etc...called them, hoping they'd honor the service and just a complete disaster of a conversation, comparisons to getting your car fixed and then crashing etc... As someone who isn't trying to take advantage of hard working people, I was disappointed. Maybe the aftermarket back glass wasn't the best quality? Not sure. I wouldn't recommend the location unfortunately. $159 for the glass to chip with a case on, no dropping etc. The owner did offer a "discount" but ultimately I'd expect more after having it fixed no more than a day later it's chipped. That being said, just expect more for the price and for the owner to stand by the product and service. *Update* Clearly you can see how passive aggressive and childish the owner is. As with other reviews that did not got his way--I would like to let future customers know there are other options that I wish I looked more into. The Cape Cod Hyannis Mall has the Geek Squad who sell only OEM apple replacement parts and, get this...they have a warranty on their products because they're an Apple partner. Now, that being said it's a whopping $10 more than this "Best Fix" location. Anyway, my loss. I trusted what I thought would be a good service and got burnt. Learned my lesson, I hope this helps someone and if you don't like to get everything for free definitely don't see this guy.