ALWAYS SLOW!!! ONLY EVER HAVE 1 MAYBE 2 WORKERS!!! They always have a full store and never enough…read moreworkers. Wait over 20 minutes for them to tell us it was going to be over an hour before another person was in the store.

Gross incompetence- take your business to a corporate store. This store has untrained employees and…read morecannot do any basic troubleshooting and does not know about the equipment

My wife took her cell phone in to have the screen repaired. He gave her a totally different cell…read morethat he mirrored.

Don't go here! I had my phone screen replaced, then was up-sold a new battery (not convinced I…read moreneeded a new one, but oh well). The service guy was rude and shady. After he installed the new screen, that caused a whole bunch of other problems that I didn't discover until the next day. He was such a creep that I didn't go back there to have him fix it again. He probably would have just been rude again. My loss.

Mike took our call and guided us through some troubleshooting when my mom's phone microphone and…read morespeaker weren't working after dropping it. Got it working! He was generous with his time and answered all our questions. Very friendly and helpful. Would highly recommend!

He was very professional and told me exactly what he had done step by step. He's fair priced and…read morevery quick about getting it done. It took him less than 45 min to replace my screen. Definitely recommend!

Dont ever use BOOST Mobile! After several text messages from…read morethem asking me to bring my phone in for a free update to there new faster network I finally did and it was a big mistake! I gave my perfectly functioning phone that is less than 2 years old to the store technician and he proceeded to update and install a new sim card. After he was finished the phone would no longer work. The tech did everything he new to fix the problem to no avail. He then proceeded calling other technicians to see if they could fix it and they couldn't fix it either. I then asked to speak to a manager. I was put on phone with manager and she proceeded to tell me my phone wasn't insured so I had to buy a new one. So I said no you broke my phone your insurance should pay for it since they broke it. She said it doesn't work that way. I said I'm calling the police and making a report and she said would you like me to call them for you in a threatening tone and I said yes since you broke my phone and I hung up! So I went to leave and here are three squad cars surrounding my truck. After talking to me and tech at store they said you can go. The manager that called the police made it out like it was an emergency not a civil matter. Have contacted corporate and still cant speak to anyone to resolve this issue and they refuse to return my calls. So if your looking for good customer service dont use boost mobile.