I spent over $16,000 on a reman. Engine for my M5 BMW. I had problems with it from the time I…read morepicked it up. I drove it to Louisville and ended up with a smoking, leaking car, dead in Oxmoor Malls parking lot. I immediately called the shop. Was told they would look at it but I would have to pay to tow it back to them...even though this is covered work under their "garauntee" and warranty given for the motor work. I paid $400 to tow it back to them. Upon inspection, they found that the water pump had not been installed and secured back to the frame after the motor install and this led to it breaking in the journey to Louisville. I have called these people multiple times I've spoken with multiple people. I have received pushback on everything except for giving them money. They did not stand behind their warranty and they did not fix the car. I am now having to buy a new car because not only is the engine light still on, but the car still does not run, months later. I highly discourage anyone from taking a vehicle to these people to have any work done they will steal your money and leave you with the remnants. I am sure they're gonna have plenty to say about this. If you have questions message me I have Receipts text messages and phone calls. Do not give these people your money.

My go too for all Euro car headaches. They've since my last review serviced two separate vehicles…read moreof mine, and they're always very timely and consistent on communication. Not to mention about as affordable as service gets on Euro cars in the area.

Simply the best place to take your vehicle when you need an honest mechanic. I've Used them for…read moresmall things and large things like a transmission.

My wife suv brakes where really bad and a pin was fixing to brake. I call them that day dropped off…read morethe SUV and it was ready and fixed by the end of the next day. They where fast to get us in and out. We appreciate it

We were visiting the area from out of town and needed an oil change so stopped here and are glad we…read moredid! We were helped by the assistant manager who was great, but everyone we interacted with was professional, friendly and helpful. Prices are fair and service was quick. I'd highly recommend!

Very rude. And over priced. I checked on line for a air filter and found it at auto parts store…read moremore than half price so I was apologetic and said I found it cheaper. The guy said to me "if you have to save the money then I understand ". I do not have to but I do because I do not like throwing money around. That is why we all save it I will not go back

Our Ford Expedition wouldn't start after being parked at our campsite near Mammoth Cave. After a…read moremajor ordeal with a bad repair shop, we found this place on Yelp and decided to try them instead. These guys were fast and honest. They diagnosed our truck with an electrical issue that ended up having to be fixed at the Ford dealer with ford's proprietary computer equipment. They didn't even charge me for their diagnostic time since they couldn't fix it immediately. I wish I had a mechanic like this back in Ohio.

Greer Auto Service has totally given new life to my beloved VW Jetta. she is a 2000, V-6 that has…read moreperformed well over the years, minus a few issues thanks to the owner (oops). However, over the past few months I had begun to experience difficulty with the A/C system...would occasionally work though more often not. I was worried about the cost of diagnostic procedures, and once the problem was located, about the cost of repairs. After taking the car to another shop, the freon pressure was deemed appropriate but their options/ideas were stifled at that point. They did suggest taking the car down to Greer's for further evaluation; thus, we were off... The guys at Greer's were able to rule out the expensive fixes (much to my delight) and narrowed the problem down to 2 separate components, each dealing with the electrical system. We opted to go with the least expensive option first, they ordered the part, it showed up on time and had my car fixed in less than an hour. Best part: I HAVE AIR CONDITIONING AGAIN!!!!! And yes, that last statement is extremely important as I will be driving back to Austin Texas in the upcoming months in the evil heat. I am now able to ride in comfortable style :-) Best of all, total cost was $109.05 for both part and labor. Not bad considering past repair bills for the VW. Ouch. So thank you, Greer's Auto Service, for allowing more happy time with my car and for not taking all the money i had (which wasn't much, but happy to have some left over, hehe)! Other notes: the shop was clean, inviting, personnel were extremely helpful, answering all questions I had and even pointing out things on the engine to further demonstrate what they were talking about. As a female, and having dealt with many shops in the past, they treated me with the utmost respect and I would happily return, though hope to not need their services again...if you know what I mean. Thank you Greer's for fixing my favorite car...

I picked up a screw in one of my tires and needed to get it fixed. After going to another tire shop…read morein town and being told they didn't have time to help, I stopped in BG this morning (the Wednesday before Thanksgiving might I add) to see if BG could take care of it. Not only was everyone beyond friendly and happy to help, they got me in and had me back on the road in no time. I cannot recommend them highly enough!

Not good honest folks. Bought a set of tires there and paid for the Road Hazard Warranty which…read morecovers repair of screws, nails, etc. in tires and BG Tire wouldn't cover a repair for a screw in one of my tires. Plus, they never could properly balance my tires, I always had a vibration. And they chipped my chrome wheels. I would not under any circumstance recommend this shop to anyone. Watch your back if you go there.

My wife and I purchased a 2024 Pathfinder in November 2024. The salesman (unfortunately I have…read moreforgotten his name snd don't have the business card handy) was very knowledgeable and patient with all of our questions. They had to bring the vehicle from Somerset to Glasgow for us, saving us a 90+ mile drive. I waited until one year passed to post a review (11/2025). We just had the 15k service completed earlier this week. Services so far have been priced fair and all indications the job was done well. The speed at which the service is completed is great; very quick turn around. But the availability of scheduling short-notice is fantastic. A previous Nissan we owned and had serviced at another dealer (we live out of town from this dealership) was at least booked ten days out! I have been telling everyone how great Don Franklin is to work with. One of our sons bought a pre-owned Ram from here June of 2024, similar experience. Definitely five stars.

Purchased my 2020 Encore GX from here. Check engine light was on. Part was on back order, ordered…read moreit. Came in, never heard from them. Take my car to get part put on and oil change, and they sent the part back. Tried to make it ALL my fault. Never heard from them when it was delivered or when they sent it back. I drive all the way from Nashville, and all they could do was "order the part again". Uhhh what about my time and gas? It wasn't their problem. I will be letting the joke of a warranty from them run out and will be going somewhere that knows how to communicate with their customers.

Chris is reliable, friendly and honest. He'll come to you at work or home. His prices are fair and…read morethey are very invested in the community. My family and friends have been so happy with him!

Very responsive and quick service! The price includes for someone to come to you is a wonderful…read moreidea! I got quick response from the website/email so wonderful customer service and price.