I had the oil changed on my Subaru WRX at Crossroads Express Lube and had nothing but a good…read moreexperience. Quick service and I wasn't oversold on any additional service items/ parts. Most of the time I take my car to the Dealer to eliminate risk of potential complications due to being unfamiliar with Subaru hardware, and without a Subaru dealer in Bowling Green, I was a little worried about finding a good spot to get the work done. The guys who performed the work on my car quelled all of those fears very quickly. The main technician was excited to see the car in the shop, and we had a good discussion about affordable sporty cars, which always warms the car enthusiast in me. I was in and out of the shop in less than 45 minutes (with one other person in front of me, and only 1 bay open, mind you). It'd be nice if both bays were open at all times, but I understand the logistics of a small town probably don't make this a viable option. All told, great work to the Crossroads team. Don't hesitate to bring your car in for an oil change if you're looking for a good value and quick turnaround!

We have used this oil change place a long time because it is local and we want to support local…read morebusinesses. on 7/23/2024 my husband stopped for an oil change. He was told they were closing in 5 minutes and couldn't do it. In my book if they don't want to take anymore business, close it up early. It was an eye opener for us. Sadly, it was our last visit to this business. My husband did get an oil change today but it was in town and will be from now on. It's bad business to turn away customers.

A couple of years ago they put the wrong fluids in my transmission. It had self locking…read moredifferentials. Just let them do the simple stuff. They did pay for all the repairs. Jeep was on strike and I had to wait a very long time to get my vehicle back. You have to pay for your rental car and then they reimburse you.

super friendly and super helpful. overall a very positive experience. the tech was on top of…read moreeverything.

Robbie + the team at this shop are ANGELS. I was 7.5hrs into my drive and just needed one more hour…read moreto Nashville. Suddenly I get a notification that my battery stopped charging and my alternator needs fixing with less than 30 minutes until stranded. This shop was the only shop that didn't turn me away. Not only did they squeeze me in, they did it with such care and kindness that no other businesses felt the need to give me. GREAT shop, AMAZING management and fairly priced! Support businesses filled with people that actually care

Paul Milligan is an absolute rock star. he was very thorough with his checks and did great job…read morewith my tires and breaks along with my oil. will absolutely recommend coming back.

My wife and I are were on our way home from vacation in Florida and we live in Indiana. We ran into…read moresome issues with our car on the drive and determined we needed to get it looked at. We were 4 hours from home and this place was the only local place open. We stopped in and they were able to diagnose the issue, help us out, and get our vehicle serviced in a timely manner in comparison to the amount of work the store already had scheduled for a Sunday. John Wolf who is the Manager of Tire Sales was sincerely friendly and helpful. My wife and I had a great conversation with him and got to know him better as we waited for our vehicle to be serviced. I would highly recommend for customer service and professionalism. They did a great job with the vehicle too. Ask for John Wolf and he will help you out!

I woke up and checked out of my airbnb on a sunday to start my trip home from Kentucky to north…read morecarolina. When i walked out to my car i had a flat tire. I filled it with air from my portable air compressor and called this firestone location. They fit me right in and got me on my way. Great guys, many thanks

Having a reliable technician come to me was super helpful. Could not get truck to start…read more We ended up replacing the battery, couldn't have done it without help Quality, affordable services I highly recommend Andrew's mobile services !

Showed up on time. Got my alternator installed pretty quickly. Didn't charge me an arm and a leg…read more Also very nice and respectful. Overall a great experience would definitely recommend him to anyone and will definitely be contacting him again for future work.

My 20 year old son took his car to Musser automotive because his car would randomly start reving…read morethe RPMS up and down out of no where! We had already figured out that something within the alternator clip, an electrical short or intermittent connection was causing or at the very least contributing to this problem! I instructed my son to make sure musser was aware of this before they worked on his car! They changed the map sensor, and other components in the car and told him that this would fix the problem! After he got his car back I asked if they addressed the alternator connector issue and he informed me that they didn't have to. The problem wasn't that.... Fast forward six months, and the problem is back! No problem you might say, musser offers a warranty and guarantees their work?? My son takes his car back to musser, while it's still under warranty, and they diagnose it, after my son insists on showing them the issue with the alternator connector. Jason's response was "that's just a coincidence". The next day they call and inform my son that that was in fact what was wrong with the car. Then proceeded to tell him how much they were going to charge him for the fix... that's when I stepped in and asked about the warrenty and their work being guaranteed... I was told they would get back to me... yet the next day by 1pm we still hadn't heard anything! Drove up there to talk to Jason because he said we needed to talk to him face to face, yet when we get there he's "gone to the doctor". We ultimately decided to take the car somewhere else because at this point I just don't trust them to do the right thing! I was never expecting them to pay for the parts, but I was most definitely not expecting them to try and make money off the parts, charge a $75 fee for absolutely nothing, and charge for labor, after throwing a bunch of parts at a problem that they misdiagnosed, and was too arrogant and prideful to listen to what my son had already told them!! I'll never take another car to musser automotive, and if you're smart, you won't either!! I work for General Motors, and know a thing or two about cars, however, I never told my son to go in and demand anything be fixed a certain way. Just told him to make sure they were aware of this so that it could be corrected too!! $1200 down the hole for the first repair that fixed nothing..... unless you've got money to blow, find a different mechanic that actually knows what they're doing, and doesn't do guess work! Edit: No tantrum was thrown! I picked up the phone after Jason quoted my son a price to RE-fix his car after throwing parts at the car the first time that were unnecessary, and ask if they really ran their business like this? He guarantees his work, parts, diagnostics, labor. Well the diagnostic was incorrect, and had he listened, and simply tested the alternator connection, none of the other parts and labor would have happened.... Never once did I say I expected Jason to eat all the cost! But you can bet your hind end I expected them the cover the labor, and eat their $75 garage maintenance fee or whatever the crap they call it! Bottom line, Jason had an attitude with my son because I refuse to let a mechanic take advantage of a 20 year old kid, that would rather pay the money than to be even the slightest bit confrontational! But I'll gladly pay a mechanic, who knows what their doing and will honor their promises, twice the money that I will someone who refuses to admit they messed up and try to honor what they originally promised! Re-edit- I appreciate you not charging us for something we already diagnosed and told you about when he initially brought the vehicle in!! You have a good day sir!

they created more peoblems then my car had had car for…read morethree weeks made it worse cant even drive it needs wheel barring replaced new one was bad I told them I can fix it my self just warrenty the bearing if I brought it in and fix it they said no I didnt want it keft for another three weeks they did ac lins but broke all the vacumlines under hood and didnt fix it right left parts on the inteier offwhen they fixed ac lines for rear ac. fixed problems my self paid over $3000 for them to break my SUV

Went in for a tire plug, left two days later with 272 dollar bill. I don't mind buying a new tire…read moreif I needed it but that tire was a prime candidate for a plug. Left rim and tire over night so when the new tire arrives they could mount and balance it. That didn't happen. So I went in for what should have been donut off new tire on. Waited 90 mins for it instead!

not gonna lie I had some ups and downs with Midas. I had to take my car there numerous of times for…read moremy transmission and it's still not right and every time I got my car back something else was wrong something I've never had problems with. I still need my transmission fixed but too scared. and they charge too much

We were visiting the area from out of town and needed an oil change so stopped here and are glad we…read moredid! We were helped by the assistant manager who was great, but everyone we interacted with was professional, friendly and helpful. Prices are fair and service was quick. I'd highly recommend!

Very rude. And over priced. I checked on line for a air filter and found it at auto parts store…read moremore than half price so I was apologetic and said I found it cheaper. The guy said to me "if you have to save the money then I understand ". I do not have to but I do because I do not like throwing money around. That is why we all save it I will not go back

Great staff. Very quick Price fair. They do complete…read morecheckover Usually no wait Good rewards program

Beware! I was over charged by at least 5 quarts of oil. My bill was $246.08 for an oil change on…read morea Diesel engine. Invoice shows 5 qts at 52.00 then 8 additional at 131.20! What a rip off. As a single female traveler, from out of state, I felt very taken advantage of and do not recommend.

Their the best! My family has had car repairs done there for years. They're honest and reliable. I…read morehighly recommend them!

I took my car there a few months ago to have the whole front end repaired I bought my own axel,…read morepaid 2,000 dollars and drove it off the lot hit the interstate and it got thrown into limp mode and won't drive over 30 mph so I turned around and took it straight back..they said they didn't have anything to do with it and it's not there problem..long story short. I couldn't get it out of limp mode and had to voluntarily repo it and buy a different car..they messed up the wiring or sensor or something so bad that the computer couldn't even read the codes...horrible place don't take your car here I regret it so bad...I could have used that money to buy a nice vehicle..