Looking back on the reviews from the last year I see much hasn't changed with the rude employee…read morestill doing his thing. I thought he was just having a bad day, but it looks like every day is a bad day for him. Hope things get better for him, but I'll be avoid this store in the future.

Came here on 10/12/25 the black man that was working the register was so rude. He was on his phone…read moreand looked at me like I was inconveniencing him. Once I told him what I wanted he continued on his phone as he very slowly walked to where my item was. He then proceeded to look at his phone before finally getting my item. He never said a word like hello, here is your change or thank you have a nice night. He's RUDE and lazy. I WILL NEVER EVER COME HERE FOR ANYTHING. Less than 1/8 of a mile from my house. F him

This is a very busy station due to Amazon traffic. I took my wife's car there for a fill up and car…read morewash. The station is on a very busy corner and the lady in front of me was looking for a free car wash. It's a scam they sit at the kiosk and wait for someone to pull behind them then drive in without paying and wait to see if the next car puts a code in for the wash while waiting. I opened the door to get out and she peeled out. Be careful when using these car washes as it's a new scam to steal your code for a free $10, $12 or $15 wash. It takes all kinds. The station is conveniently located and I know the scammers and can easily spot riff raff.

Literally one of the most annoying gas stations I've ever been to. Been coming here for years and…read morethe last couple times have been awful. Every time I need to deal with the staff for any reasons just ends up pissing me off. They're so rude and unhelpful. Nothing ever works there- car wash is buggy, bathroom not available. They are the worst.

This gas station is located next to the 7-11 on Trabuco…read more The pump nozzle was close to the most expensive option and the buttons were too sensitive so pulling the hose towards it made it trigger the expensive one. I didn't want that product.

Absolute worse service possible, the managers is extremely difficult, the inside is overly dusty…read moreand dirty, I rmogjt as well recommend the shell across the street!!

Thanks Greg! A…read morefriend of mine recommended I come to this place and ask for Greg. I'm really glad I did! I had to come in for a brake repair job and Greg was kind enough to help me right away. He was very accommodating and straight forward. Thank you for your help, Greg! I look forward to coming back soon!

Stopped by because I had a headlight out. Turns out I needed a replacement bulb that's not very…read morecommon. Greg and one of his crew were able to track down the part muy pronto! Excellent service and Greg is very friendly. He genuinely cares about people. He went above and beyond, and I'm so grateful for his service, I will definitely take my car there for future automotive needs, other than the ones I should probably learn to do myself!!

I used to smog all my cars here and mechanic started raising his prices like crazy. Dude tried to…read moretell me that my type of cars are more expensive which was complete bs. Now I take all my cars to Aliso Smog Check which charges a flat rate and is half the price of this con artist. Do not smog your cars here unless you hate money. I like money

Went inside today and made a purchase using my reward card and spent $21.27 inside. I left to go…read morepick up my wife at the airport and my credit card company alerted me that there was a second purchase of $26.88 , 11 minutes after I left. Unfortunately, on the way home I had to stop by there and ask the same cashier. He was very dismissive and pretty much said not my problem. He did go out of his way to say that some lady came in and made a purchase after I left. I hope their video camera works so we can get to the bottom of this. How is this possible? This is fraud and my hope is to get this resolved immediately. I've notified my credit card card company and also alerted Chevron mobil corporation. I hope this is useful to any other customers. Use your due diligence when purchasing at this location.

Stopped in today at Shell on Rockfield and Lake Forest for fuel and a car wash. The station is…read morealways clean and the car wash is newer and well maintained. The fuel prices are still relatively high at $5.39 a gallon plus and the car wash prices are $8, $10 & $12. The truck looks great and the tank if full. Highly recommended

Hello, this Shell gas station has a Royal Mart and the Gem Car Wash too…read more I believe the employees here are very nice, and the car wash works well. Sometimes I do buy lottery tickets here as well. This is also a nice place to visit the mini store and pick up a gallon of milk!

This place was hands down quality service! I just purchased a new Range Rover with minor…read morescratches. The original owner used the wrong color touch up paint and I was told a clay wax would buff it out. After researching an auto wash that offered clay waxing... I brought my rover here. The manager made no guarantees or promises, in fact he said buffing it could possibly bring out the scratches that were being masked. I truly appreciated his honesty and asked if it would at least improve the appearance and he honestly said he wasn't sure. I thought anything was better than the off matte color , so I decided to give it a chance. To my surprise.... Not only did they remove the off color touch up paint, but they completely buffed out all scratches underneath! My car was sooo shiny and beautifully handled that I didn't even know it had a gorgeous shimmer to the dull black color! I highly recommend this place with not only their honesty, but with an excellent job well done! I'm now a proud membership customer and will bring my car weekly for its shine!

This is just out of control .... 45 dollars to get a mediocre car wash on a Tesla model y , the 5$…read moreis for the "suv" upcharge ... what a disgusting disgrace.... Shame on this piece of sh*t .... It makes me happy to see this place less and less busy .... Maybe they should get a hint

This is my second year getting one of my vehicles smogged. I called ahead and Trudy had me in and…read moreout in less than 35 minutes. They also provided advise on how to check my oil. Great, friendly, informative and professional service.

We took our car to Gregg's Mobil in Mission Viejo on July 18 for a routine oil change. We drove in…read morewith a perfectly working vehicle, picked it up an hour later, and immediately noticed a strong oil smell. Minutes after leaving, the car became undriveable and stalled -- steering failed, oil was pouring out, and the drive belt was damaged. Tried calling Gregg's repeatedly -- no answer. Employees had left early, even though the shop was still "open" according to their posted hours. No after-hours contact, no help. We had to scramble to find another mechanic and a tow truck. Turns out, the work Gregg's did led to nearly $600 worth of damage: leaking oil all over the engine and breaking the drive belt. We paid out of pocket to fix these issues. When we went back Monday, Jeff the manager was rude, dismissive, and blamed us for not towing our car back to them (which we tried to do). After pressure, they agreed to reimburse the cost of repairs (the least they could do because they were at fault for them) -- but refused to refund the oil change that caused the damage in the first place. So basically, I had the privilege of paying $200 for an oil change that caused $600 worth of damage. Both Gregg and Jeff admitted fault, but still refused full accountability. The experience was frustrating, stressful, and could've been dangerous. Thankfully we live nearby, but if our car had stalled in an intersection or the freeway, this could have been catastrophic. Worst of all, Jeff and Gregg were condescending and extremely apathetic to the situation. Avoid this place unless you want poor workmanship and worse customer service.