Just had an incident with your employee that decided he 'just said what was on his mind'. Lorenzo…read moreis a horrible employee to the point another customer came and apologized for his racist behavior. Update: I called Circle K HR and had a conversation regarding the matter with the area manager. She reviewed the tapes and spoke with the employee and manager. The next day, she called me to follow up, which was surprising, but the fact that she took the matter seriously was a pleasant surprise. I appreciated her professionalism and I will continue to support this station. I am amending the rating to a higher rating due to the fact this one bad apple isn't a reflection of all of my positive experiences I have had at this business. Life is hard and people can't just lash out and verbally be aggressive towards others. That experience ruined my day yesterday, but today is a new day and everything was addressed and made right I feel. Thank you for truly caring, and upholding a higher level of professionalism.

Gas is the cheapest in the city, but it's absolutely not worth it. Pumps are always broken and the…read moreemployees are typically always confused. Three people just had issues. These people refused to check if gas actually pumped in my car! They practically stole $15 dollars of my gas money and all they did was get frustrated. I will NEVER be back here. Hope someone reaches out. This was a disgusting experience.

This place is located in the same plaza as the Stater Bros…read more I put the card in the machine and it dispensed gas. The transaction went smoothly. The location has a Circle K, so as of the time I visited it was a PokéStop.

This is a very busy station due to Amazon traffic. I took my wife's car there for a fill up and car…read morewash. The station is on a very busy corner and the lady in front of me was looking for a free car wash. It's a scam they sit at the kiosk and wait for someone to pull behind them then drive in without paying and wait to see if the next car puts a code in for the wash while waiting. I opened the door to get out and she peeled out. Be careful when using these car washes as it's a new scam to steal your code for a free $10, $12 or $15 wash. It takes all kinds. The station is conveniently located and I know the scammers and can easily spot riff raff.

Horrible Customer Service!!!! Heaven forbid that you forget…read moreyour pump station number when the system makes you go inside to get your receipt... the lady will make you go back out to get the pump number because she doesn't want to help...when she can, No wonder they have a bad rating score!

This gas station is located next to the 7-11 on Trabuco…read more The pump nozzle was close to the most expensive option and the buttons were too sensitive so pulling the hose towards it made it trigger the expensive one. I didn't want that product.

Unfortunately, the Gas Station attendant locked all the Fueling Pumps with padlocks. He was…read moreoutside and from a distance informed me that they had already closed at 10:PM. After informing him, it was not even 10 PM yet, (9:55) - he did unlock one pump, hesitantly. If there was signage, perhaps I would've been aware of the situation. Needless to say, I'm used to going to gas stations that remain open all night.

Thanks Greg! A…read morefriend of mine recommended I come to this place and ask for Greg. I'm really glad I did! I had to come in for a brake repair job and Greg was kind enough to help me right away. He was very accommodating and straight forward. Thank you for your help, Greg! I look forward to coming back soon!

Stopped by because I had a headlight out. Turns out I needed a replacement bulb that's not very…read morecommon. Greg and one of his crew were able to track down the part muy pronto! Excellent service and Greg is very friendly. He genuinely cares about people. He went above and beyond, and I'm so grateful for his service, I will definitely take my car there for future automotive needs, other than the ones I should probably learn to do myself!!

Man, I use to go to dealers to get my car serviced for everything. oil changes, brakes, tires,…read more Stuck gear box, you name it... but after going and working with BIG A & (Al)the other mechanics at Alicia Mobil , that all changed and I saved big $ after finding him. Over the last 6+ years Big A has worked on my Land Rover (try taking this to the dealer LOL) He added new Bilsteins, fixed a bad ground problem, fixed a stuck manual gear shifter and a bunch of other things that would of been thousands). I also have a 2003 z71 tahoe, and a 07 Tacoma that he takes care of. Bottom line is this: Big A tells you what really needs to be done to keep your car running smooth, and doesn't try to sell you all the little fluffy things like Jiffy lube or the dealers, trust me. You can tell he's been doing this awhile, and there's a reason he's been in business as long as has! He runs a great shop has Great customer service, Fair prices (blows the dealers out of the water) and is someone you can trust. As we know, the good mechanics are the ones you can trust. Hard to find, and when you do share the word! And I live in Carlsbad! (but use to work near his shop in mission viejo, that's how I found them) John

I used to smog all my cars here and mechanic started raising his prices like crazy. Dude tried to…read moretell me that my type of cars are more expensive which was complete bs. Now I take all my cars to Aliso Smog Check which charges a flat rate and is half the price of this con artist. Do not smog your cars here unless you hate money. I like money

Stopped in today at Shell on Rockfield and Lake Forest for fuel and a car wash. The station is…read morealways clean and the car wash is newer and well maintained. The fuel prices are still relatively high at $5.39 a gallon plus and the car wash prices are $8, $10 & $12. The truck looks great and the tank if full. Highly recommended

Hello, this Shell gas station has a Royal Mart and the Gem Car Wash too…read more I believe the employees here are very nice, and the car wash works well. Sometimes I do buy lottery tickets here as well. This is also a nice place to visit the mini store and pick up a gallon of milk!

This is just out of control .... 45 dollars to get a mediocre car wash on a Tesla model y , the 5$…read moreis for the "suv" upcharge ... what a disgusting disgrace.... Shame on this piece of sh*t .... It makes me happy to see this place less and less busy .... Maybe they should get a hint

One of the worst layouts of gas station as it's all one way so you have to wait for everyone on…read moreyour side to finish pumping and pull forward. Gas is slow to dispense as well. And it's always crowded due to the car wash. Don't recommend.

Jeff was so helpful and so honest and would highly recommend him as a mechanic. I will definitely…read morebe going back there for all my service needs

This is my second year getting one of my vehicles smogged. I called ahead and Trudy had me in and…read moreout in less than 35 minutes. They also provided advise on how to check my oil. Great, friendly, informative and professional service.

As a former Chevron employee, I love that all the prices are labeled. This location is pretty…read moreclean, and even the deals are included, which are pretty much everywhere. I think the only line I saw no labels were for the juices. They have passionfruit! Their Arizonas are also $0.99

Great location with convenient access to this gas station. Friendly staff. I often stop by to…read morerefuel my vehicles. Chevron, always top quality.