Always impeccable service, doing whatever they can to make sure your car is exactly the way you…read morewant it. They have incredible depth of knowledge of the vw mqb platform, especially regarding setups for reliable track and dual duty use.

very honest and knowledgeable. I have used them twice and have ben very satisfied and am not…read moreconcerned that I am being taken advantage of.

I brought my car in for a consultation, regarding what I believed to be a transmission issue. After…read morean inspection they me honestly that the didn't find any issues, and didn't charge anything. They were friendly, considerate, genuinely honest. Luckily there was not an issue, but had there been one, I felt that I had gone to the right place.

Amazing experience from start to finish! Anthony was wonderful - he kept me updated throughout the…read moreentire process and made sure I knew exactly what was going on. They took great care of my car and even gave me helpful advice about future maintenance. I truly appreciate the great service and professionalism. I would absolutely recommend this place to anyone looking for honest, reliable, and quality service!

As soon as I met Bill I knew I was in the right place. Bill's knowledge is past expert, more like a…read moreguru. He thoroughly explained the procedures to find my problem as well as possible causes. Like another customer said, there are doctors and then there are specialists. The communication was the best I have ever experienced with a shop. Photos were sent followed up by a call. I totally trust this shop and the technicians. I only wish I had come to L&M years ago. Thanks so much for the advice and repairs keeping my Audi Q5 running strong. You need confidence in a shop and you will not be disappointed at L&M.

Great customer service! Will be my go to now. Very trustworthy! You just have the first reaction…read morethat you are in good hands.

Came in the other day because my tire pressure lights were on again. Since the last time I tried to…read moreput air in my tires, I learned my lesson to take it to the pros. As per usual, I was greeted warmly. I explained my problem. In less than 10 minutes a guy in tire area came out, read the tire pressures and adjusted them accordingly. AT NO COST!! Is it just me? I love this place for the services and highly recommend them to anyone

Over 7000$ later and return visits claiming my car was finally ok now according to Steve I'm left…read morewith regrets in not investigating in a new car . Valve zero ,stay clear of this place.

George is a car addict who works on cars to support his racing. Definitely getting high on his own…read moresupply - in a good way. This place is the real deal because they don't just "fix" cars. They hone their European car repair and maintenance craft skills by actually using these cars in the way they were engineered to operate, driven hard. Tom is accommodating and knowledgeable as well. Bring your M-car, 911 or Formula race car here, you won't regret it.

I went to another "cheaper" mechanic who was putting me through hell, couldn't fix my starting…read moreproblem, I came here reluctantly, but it was the best decision I ever made. He fixed my problem, the previous mechanic never changed the battery he charged me for and was about to do more super expensive unnecessary work. I will be going here from now on.

They worked on my son's BMW & although we thought the prices were a bit high, Liz tried her best to…read morework with him & we truly appreciated this, she was super sweet & accommodating. My son said the car drives 100% better now. Thanks so much.

I used to love this place. I don't know what happened in the last few years but they charged me…read more$1,500 without even diagnosing the problem. They said they tried reaching out to me multiple times, if they did, they never left a message. I also tried calling MULTIPLE times and they would never answer. To be fair, the staff and mechanics are very nice and respectful I told them what mini said the problem probably was, and they said it was absolutely not the problem. They tried to ask me to pay over $5,000 extra to continue to "diagnose the problem" and at that point I said no. This doesn't seem right. Took the car to my aunts trustworthy mini guy, and guess what. The problem was exactly what they said it was. Just the key fob. They also checked everything that MSpec said I should get replaced, and they did it for the smallest fee. I walked out paying $500. Go to Meadowbrook Collision in Freeport for your mini. They are amazing. Mspec unfortunately lost my business, and I feel robbed. Never again.

Despite being quite busy, the time was made, problem diagnosed and I got home with peace of mind…read more Good, kind people. I asked what I owed. Expectation was a few hundred. No charge.

Pretty decent experience here--had an issue with my car stalling, and they took a look at and…read morereplaced my battery, which I expected and was at what I'd consider a standard or reasonable price --not an amazing deal, but not a ripoff--fair price for work done. They did further recommend that I replace my tires--I can't tell if that was upselling or legit--I had a recall and asked the dealer to take a look; they said I should replace them relatively soon but that also it could wait a bit. The other thing I found irksome was that I got a parking ticket notice in the mail a few weeks after the battery replacement that was clearly received while the car was here and parked on their block. I will say to their credit that they acknowledged it right away and paid it without fuss (or to be specific, reimbursed me, as by the time I received the notice the ticket was close to overdue, forcing me to pay it immediately online), but I still found it to be a nuisance. Whether the ticket was a rare occurrence for them or just a built-in expected cost for parking on city streets, I feel like they should have been aware and paid the ticket without my having to get the notice and call them to deal with it, wait to be reimbursed, etc. They did follow up a couple of times to ask if repairs were acceptable and car was running well. So I'm legitimately torn. Many positives here--it feels hard to find an honest and efficient mechanic--I will probably return the next time I have an issue, but I wouldn't say I'm fully devoted yet, as one would like to be for their car repair, and would pause and consider another option if I can find a better local rec.

Most honest and reasonable. Super friendly owner and staff. Will answer all your questions. Can…read morewait or leave your car. Easy online appointment.

They are fast workers and did a great job when I visited on Monday after Queens decided it would be…read morea great idea to cut the concrete around a sharp manhole, puncturing my tire after only having it less than 2 years. I would definitely return here and recommend this place to others.