Egor is the best! Absolutely would use them again. We needed to have our refrigerator, under…read morecounter ice maker and wine cooler serviced. Egor arrived on time and quickly diagnosed the problem with all 3 appliances. He gave us the options and have resolved the issues.

Another excellent experience with ED Service. We have a Viking built-in freezer that stopped…read morecooling, and they were able to come out quickly and diagnose the problem. Most impressive was what that rather than simply proceeding with a more expensive multi-part replacement, the technician did additional research, came back with a better solution, and was able to repair the existing board. That eliminated the need for one of the expensive replacement parts, got the freezer working in hours instead of days, and cut the repair cost. The freezer is now working exactly as it should. I feel like it is harder than ever to find service providers who are true professionals that would do right by the customer over taking an easy way to charge more. It takes much more effort (not to mention integrity) to keep working on the problem and find a less expensive solution for the customer. ED has been truly professional in this way multiple times now. We will absolutely use them again.

We've brought them out to fix appliances and correct user error!…read more Great to work with.

Prompt and knowledgeable -- great service in finding the culprit behind my dishwasher not starting…read more(small shard from one of my dishes in the impeller motor). Strongly recommend this repair provider!

Michael does fantastic work. We had a frig that stopped cooling and a leaking dishwasher that he…read morefixed in two visits, for a grand total of about $200, quite a pleasant surprise versus what could have been. I highly recommend using him for all of your appliance repair work.

Capable, friendly, and fair! I've used Michael on washer repairs twice and he's a winner. He…read morecomes prepared with a smile on his face, and ready to fix your problem!

My LG front load washer was making some terrible noises. Called Mary's Appliance based on Yelp…read morereviews. - Answered the phone promptly. - Fit me in with 24 hours - Diagnosed quickly and provided an estimate that was comparable to what I was expecting from internet searches. - Reasonable diagnostic fee that applied towards final repairs - Shared other random appliance related advice like buying leak detectors from Amazon and how to best prevent the slime build up you get in front load washers - Genuinely a nice guy and I felt 100% safe being in my house with him - Weeks later and everything is working just like it should be. There are some "different" things about working with Mike. It appears to just be him, so everything is handled a little loosely. Most communications are through text. I did most of the following up since we had to wait to order parts. He answers the phone "appliance repair" so I had to confirm I was speaking with Mary's. Preferred to be paid with a check. None of this was a deal breaker - just not my usual experience. I would absolutely use Mary's Appliance again. Mike nicely asked me if he could put a sticker with his information on my dryer. Since is said yes, his number is handy for me when/if I need him again. Thanks, Mike!

The guys who came on site to actually finally do the repairs were fine, although they did track…read moredebris around.. but the scheduling guy was beyond rude. They always tried to contact us at the literal last second before someone showed up. We had the service through our home warranty company, so I imagine they treat warranty customers worse. I would not hire them on my own based on how extremely unprofessional the scheduling guy was. They also charge you extra if you use a credit card, which is always shady IMO

I was assigned Texas True Appliance Repair through Frigidaire for a scheduled service appointment…read more The appointment window passed without a technician arriving and without any communication regarding a delay or cancellation. At 3:52 PM, after receiving no call or update, I contacted Frigidaire because it had become clear that no one was going to show up. During that conversation, I was told Texas True Appliance Repair had called and texted me. The only communication I received was the original appointment confirmation text. There were no missed calls, voicemails, or additional messages. No service was performed, and my time was wasted waiting for an appointment that never occurred. I hope Electrolux and Frigidaire reevaluate their partnership with this service provider, as this experience fell well short of reasonable customer service expectations.

My fridge stopped working. I placed a fridge repair request here in Yelp, and they reached out…read moreimmediately asking to schedule an appointment! Simple! The appointment was made. They arrived on time, and got the assessment done immediately. My quote was extremely high compared to how old my fridge is, they recommended I just buy a new fridge as the price was the same as a new fridge. I will be taking their advice and get a new fridge.

Timely response and complete professionalism throughout the entire process. The technician came…read moreprepared to complete the repair and did so in a very efficient manner.

I cannot say enough great things about Stan and Smartway Appliance Repair! We've worked with him…read moretwice now, and both experiences were fantastic. He showed up the very next day each time, fixed everything quickly, and was genuinely kind throughout the whole process. Having just moved here, we are so grateful that we were able to find someone this trustworthy, responsive, and all-around amazing. We are so grateful to have found Smartway Appliance Repair, and we'll absolutely be calling him for anything we need in the future. Highly, highly recommend!

Responsive, personable, and arrived on time. Did a great job and had all parts on hand which made…read moreit a quick repair. Fair price and I will definitely use them again.

I never thought that appliance repair would be so rewarding. But, with "planned obsolescence"…read moremaking newer appliances fail sooner and sooner throughout time, I wanted to give it a shot. I had TWO appliances go out - a non-smart, "old school", plain jane GE fridge, and a Whirlpool washing machine that we love. The fridge and freezer had suddenly stopped remaining cold enough for safe food storage. Serge had the fridge back up with a new defrost heater element module, and it has been going steady for weeks, now. I suspect we may get another 12 years out of this beast. Remarkably, the ice maker is also working like new, again. I guess when that element is going out, it affects much in the whole unit, with the way they circulate the air in these things. Serge explained this very well to me and I appreciate that transfer of knowledge more than anything else. The washer required a new control board and pump. This is in the garage, and Serge was able to determine that rats may have gotten in at some point, doing their chewing thang, and the wires shorted, blowing the pump, eventually blowing the controller. We have since been fostering some feral cats, and rats have been a rare sight, now. Happy to have it repaired. The entire time, I felt in-the-loop. Everything was explained in perfect detail for my level of understanding. Serge took time to hop on his phone and seek alternatives to offer me choices in paths to take. Honest communication at every step. Poor Vera. No one mentions Vera. VERA ROCKS! She was in a happy mood for every call. She took time to go between Serge and myself, if she was unsure about an answer. She never made anything up when she did not know the answer. I always felt in good hands dealing with Vera. Both of these people are good, honest, hard-working people and I hope you will consider Lucid Appliance Repair the next time you are faced with a failing "loved one", instead of buying deeper into the overly capitalist chain of breaking/buying/breaking/buying. Serge is the appliance doctor (and Vera the nurse) that you need.

Our refrigerator went out on Thanksgiving Day. I placed a ticket with our Home Warranty company…read morethat day, figuring we might wait until Monday. I was pleasantly surprised that the day after, our ticket was answered by Seven Star Appliance company. Medhat came, quickly diagnosed the problem, and replaced the bad part within about 20 minutes.

These guys are liars and are scamming those with home warranty. They told me I needed a new…read moretransmission for my washer and SUPER home warranty approved the work, however, they never came to fix the washer and just told SUPER that they completed the work.

They were on time and there was no guessing when it comes to communication. We felt like we were…read morethere only clients and that our needs were most important. He took his time to identify the real problem, not the problem I THOUGHT it was. He was thorough and very honest. I would definitely call them again. It was a wonderful experience.

Wade came to my rescue on a refrigerator I bought that didn't work properly. It was a pre owned…read morethat I had moved by a couple of guys with a truck He diagnosed the problem that the doors were not reinstalled properly. So a fix that was $75.00 instead of $700.00 job. I highly recommend these folks. Thanks, Wade.

Eddie and his team are excellent. They offer a fast response, quality work and fair prices.read more

From the owner: Athough there is lots of appliance repair competition out there, only a few of us are really good…read moreat the trade. We do not come in for five minutes and start throwing parts at your machine. We also do not start dismantling your machines immediately. We take our time and run as many tests to diagnose the issue correctly. If we can not figure it out in the allotted time, we will be honest and let you know we are stumped. We will then research some more on our own time to either figure it out or let you know it is unresolvable for us. We will also be honest and let you know if it is beyond our scope of expertise, if the repair will exceed 50% of a new machine or if it is time for a new machine just due to age or lack of parts available to repair. With so many years of experience and education, we are often correct in our diagnosis and resolve the issue timely, (even if it requires having to order parts). We use only Original manufacturer parts and avoid generics. We offer competitive pricing and can meet or beat written quotes if reasonable. We may not be the cheapest, but we are one of the most honest, thorough, experienced, persistent, caring, and best small/local (up and coming) companies available to serve you, the Customer.