John was great and very professional. He fixed the refrigerator in a timely manner, and the cost…read morewas very reasonable. I would recommend them 10 out of 10 times.

Had an unknown noise problem with our refrigerator. Was able to set up an appointment very easily…read more On the day of the appointment, John kept in communication with us and arrived within a reasonable time of his scheduled appointment. Once here, it took him almost no time to diagnose the problem and then proceeded to resolve it. What I thought might have been a compressor, ended being a frozen fan and condenser that he was able to chip the ice away and melt the remaining with the need of having to replace any parts. He was great to work with, resolved the issue in a very satisfactory amount of time and his fee was more than reasonable. We are glad that we have found them, and plan on using them for any future appliance problems. Thank you for doing such a great job!

I never thought that appliance repair would be so rewarding. But, with "planned obsolescence"…read moremaking newer appliances fail sooner and sooner throughout time, I wanted to give it a shot. I had TWO appliances go out - a non-smart, "old school", plain jane GE fridge, and a Whirlpool washing machine that we love. The fridge and freezer had suddenly stopped remaining cold enough for safe food storage. Serge had the fridge back up with a new defrost heater element module, and it has been going steady for weeks, now. I suspect we may get another 12 years out of this beast. Remarkably, the ice maker is also working like new, again. I guess when that element is going out, it affects much in the whole unit, with the way they circulate the air in these things. Serge explained this very well to me and I appreciate that transfer of knowledge more than anything else. The washer required a new control board and pump. This is in the garage, and Serge was able to determine that rats may have gotten in at some point, doing their chewing thang, and the wires shorted, blowing the pump, eventually blowing the controller. We have since been fostering some feral cats, and rats have been a rare sight, now. Happy to have it repaired. The entire time, I felt in-the-loop. Everything was explained in perfect detail for my level of understanding. Serge took time to hop on his phone and seek alternatives to offer me choices in paths to take. Honest communication at every step. Poor Vera. No one mentions Vera. VERA ROCKS! She was in a happy mood for every call. She took time to go between Serge and myself, if she was unsure about an answer. She never made anything up when she did not know the answer. I always felt in good hands dealing with Vera. Both of these people are good, honest, hard-working people and I hope you will consider Lucid Appliance Repair the next time you are faced with a failing "loved one", instead of buying deeper into the overly capitalist chain of breaking/buying/breaking/buying. Serge is the appliance doctor (and Vera the nurse) that you need.

I needed a repairman for my 25 year old Whirlpool refrigerator. It was running out of control and…read morefreezing up in both sections. I looked for the first one I could find with 5 stars on Yelp, and found Lucid Appliance Repair. I called them first thing in the morning, Maria was super friendly on the phone, and she scheduled a technician for that afternoon. Serge called me back, set a time, and showed up on schedule. He said it's probably the fan that needs cleaning, and remarked that my refrigerator is super reliable, so it is worth repairing. After a quick inspection, he reported that the thermocouple in the mechanical temperature control was old and needed replacing. Sure enough, it was clogged with water and ice. So he cleaned it up and got the refrigerator working until he could get a new thermocouple. Serge called again the next morning, reported that he had the new part, came over, and installed it. It worked fine and has been ever since. "It will last another 20 years," he said. I should live that long! I paid with credit card. Five Stars to Serge and Lucid Appliance Repair.

Mario was great! I put in a request for appt time online, I got an email back saying that he will…read morebe at my house in between 4pm-6pm. I got a text whenever he was 15 minutes out. And he arrived around 4:45ish. He quickly diagnosed the problem with my washing machine, showed me what parts need go be ordered, how much they costs + his fees. Overall it was seamless and easy guy to work with!

Mario (office) and Mario (tech) were extremely easy to work with. I called on Friday and Mario came…read moreon Monday. He listened to the description of the problem with my washer. He confirmed the problem and gave me a quote. I accepted. He ordered the parts and said it would be a few days to receive them. They called on Friday and said the parts just arrived and they could be there in 20 minutes. Mario knocked on the door in 20 minutes and repaired the washer very quickly and efficiently. It took longer to run a cycle to confirm it was fixed. Works like new.

Michael does fantastic work. We had a frig that stopped cooling and a leaking dishwasher that he…read morefixed in two visits, for a grand total of about $200, quite a pleasant surprise versus what could have been. I highly recommend using him for all of your appliance repair work.

Very responsive and nice to work with. He showed up on time and described what he was doing. I…read morerecommend their services.

Incredible! I was in…read moreneed of someone to fix our washing machine, but when I came across ED Services site and reviews I figured I would ask if they could look at my dryer and electric stove top too. I was so kindly greeted on the phone, clearly told what the price for a visit would be and an appointment was made same day. Washing Machine: Nick ran all the error codes on my washer to figure out what the problem was and discovered it was simply a leaky door seal. His honesty was refreshing. Dryer: I was worried the lint was incredibly backed up and needed to be cleared. Also our vent hose had come off and needed to be re-attached. Again, with quick precision Nick completely dis-asembled our dryer, vacuuming out the dust, dirt and debri that had collected inside. He washed and dried the drum and re-attached the hose. He cleaned the entire vent hose and inside of the dryer free from lint. Electric Stove Top: a year or so ago two of the burners stopped working. We figured with the stovetop being 25 years old it had just gotten old. Nick inspected the entire system and discovered the two burners had gone out because a short had occurred and burned up where the electric chord connects to the control panel. Because of the age of our stove top he said he and his office would try and track down a replacement control panel and once they did they would reach out to let us know. I was so impressed by the honesty and hard work ED Services offered. His patience and friendliness also put me at ease. We will absolutely be calling them out again for any other appliance issues, should they arise.

Thank you so much for your help, my laundry drying was acting up and is only less than 2yrs, but he…read morecame out and fix it up. Also didn't cost much to do that. Gracias

Rauf repaired my elderly Mom's dishwasher and he was professional and priced well. My mom is 94…read moreand she really appreciated how kind Rauf was with her and her issues with lack of hearing. Great service!

Punctual, professional, efficient, clean and respectful of your time and your home. No sales bs…read more Just quietly gets the job done. Love it.

Quite pleased with the service provided. Technician was friendly even though a tad late but you…read morenever know the situation in the prior appointment.

Never responded after multiple calls and voicemails - the voicemail greeting clearly identified it…read moreas the correct number, but no one returns the calls.

They've been my go-to help for appliance DIY for at least 20 years. Why go anywhere else?read more

I've come to Adam the Answerman since the early 1990's when I lived in Mesquite…read more The staff is always friendly and gives solid advice on how to fix ANY appliance. They have helped me out when I felt appliance businesses were overcharging me. Their prices are reasonable. If I can, I take the part that is not working and/or take pictures along with model #, etc. Adam the Answerman has yet to fail me. You will NEVER find more knowledgeable, friendly, and patient staff!! Super folks that are not going to fleece you!!!

My fridge stopped working. I placed a fridge repair request here in Yelp, and they reached out…read moreimmediately asking to schedule an appointment! Simple! The appointment was made. They arrived on time, and got the assessment done immediately. My quote was extremely high compared to how old my fridge is, they recommended I just buy a new fridge as the price was the same as a new fridge. I will be taking their advice and get a new fridge.

It took over two months for them to inform us that the machine was deemed irreparable; a decision…read morethey had actually made a full month earlier. That determination was "lost" internally and never communicated to us or to American Home Shield. Despite calling weekly for updates, we were repeatedly told that parts were on order when, in reality, they were not. On top of that, getting anyone on the phone was nearly impossible. Calls routinely went unanswered, and Karen and Jennifer consistently failed to return messages. This was an extremely frustrating and unacceptable experience. I would not recommend this company as dealing with them was truly horrific.

Quick reply and came out within a day. Diagnosed dishwasher leak quickly and was able to return…read morewithin days to repair with needed part. Will definitely be using again in the future!

Quick to respond and schedule. The service call fee is higher than most at $95, but it applies to…read morethe cost of any repairs, and I was sure the needed fix for my dryer would exceed that. He listened carefully as I explained the issue and asked questions. I appreciated that. He was quick to diagnose and had the needed replacement part on hand. I was very happy with the speed of service and price of repair.