We have a new-to-us home, and the A/C condenser motor stopped working on a 95 degree day with…read morehumidity over 50%. I contacted Advanced Texas Air Conditioning and spoke to the owner, Bruce. He gave me several options to repair the unit, all with fair pricing. Once I decided which option to take, he sourced the parts, repaired, and fully serviced the unit the same day. I really appreciate Bruce's transparency, honesty, and true customer orientation. Highly recommend!

KUDOS to Advanced Texas Air Conditioning. Bruce Moore and his team replaced two HVAC units for our…read moretwo story home. He and his team are honest and respectful of the homeowner's property. He has a solid knowledge of the newest HVAC systems and explained options with pros and cons. He and his team arrived on time and stayed on task. Bruce returns calls promptly and is positively engaged. Before the contract negotiations ever started he presented a copy of his TEXAS MASTERS HVAC credentials and a copy of his TEXAS LIABILITY INSURANCE. His level of service and high standards on our installation are definitely appreciated!

Clay did a great job performing a pre-summer tune-up maintenance service on my two home A/C units…read more He arrived on time with all the proper tools and equipment. Clay was very knowledgeable about A/C systems and took the time to explain what he was doing and why it's important to service your A/C system regularly. I highly recommend Clay and will certainly call him again the next time I need service or repair done to my home A/C system.

From the owner: Enjoy an effortlessly comfortable home atmosphere with our skilled repair and maintenance of…read moreclimate systems.

Great service, on time and the Tech was great, troubleshooted my system and had me up and running…read morein less than a hour.. I highly recommend Apple and we will be doing our new HVAC system with them in the near future..

The most knowledgeable and friendly team. Prompt service @ reasonable price. Highly recommended.read more

Answered the phone promptly, put me on the schedule, and were out to my house within a couple of…read morehours. Did a great job, nice guy, easy transaction.

Pedro was able to get us earlier than scheduled which was great. He was able to check out a few…read morethings and was able to patch up the insulation with what the home inspector found. While he was at our place, I asked him a question about the airflow on the other side of the house and he was able to check it out for us and mentioned that one of the airvent boot was smaller than expected and that's why it wasn't blowing out much air in the room. Overall, pretty happy with the service. There was no fee to get a technician out to get an estimate and to assess problems like other places I've contacted. Pedro was nice, friendly, and was able to address concerns.

I have used CJ Air Solutions on two occasions now (once with Joe at my house and the second time…read morewith Cecil) and can give the highest recommendation possible for these guys. It is a relief to have such good people come out and give you the verdict on your issue straight and explained. They showed up on time, were extremely pleasant to speak with, explained the situation, and gave a very reasonable price to fix. Will use these guys every time!

I just had CJ Air Solutions install a new AC Unit at my Condo. So far, so good…read more Cecil was able to troubleshoot my AC issues same day as the issue was reported. He let me know the issues of my AC and was very knowledgeable. He had great communication (phone and text), WONDERFUL customer service and great pricing (I did not have a large budget)! I went into this very stressed and I have never dealt with an issue like this and Cecil made it feel less of a hassle.

We just recently had to get a new air-conditioning unit. Jeff was very professional and the whole…read moreexperience was great. The crew that came out to do the install were amazing! So friendly and professional as well. Miguel, Colby, Franchesco, and Edin were great, and had our new unit installed and blowing old air before the end of the day. We will definitely be using them again as well as referring all our friends.

One of the worst HVAC service experiences I have ever had. I would not recommend Avery's…read more Our restaurant had one A/C unit that was not working, and our property management referred us to Avery's. I called and scheduled service on Thursday. Three technicians did not arrive until around 9:00 PM. At the time, I did not realize I would be charged $150 per hour for each person. Later, the owner also came to the property, and his time was added to the labor charges as well. We have five A/C units. They spent more than two hours trying to determine which thermostat/controller was connected to which rooftop unit. They were unable to figure it out until the owner arrived. Instead of handling the situation professionally, the owner complained to me about how long it had taken. When he tried to explain the system and I did not understand, he sighed and spoke to me in a condescending manner, telling me that I did not understand air conditioning. During the rooftop work, one of their technicians turned off the switch/disconnect to another A/C unit that had been working normally -- the unit serving our office and restroom. Approximately 30 minutes after they went onto the roof, that A/C stopped working. I immediately brought this to their attention, and they told me not to worry. Around 11:30 PM, they finally repaired the A/C unit that was the reason for the original service call. By midnight, however, they said it was too late and they needed to leave without restoring the office/restroom A/C. Instead, they opened the indoor unit and told me the belt was loose, the filter was extremely dirty, and there was water inside. They then told me to call another HVAC company to repair it because they could not return that week. The owner even told me that I would probably call other companies and eventually come back to him asking for help. As a result, our office and restroom were without A/C on Friday, Saturday, and Sunday. On Saturday, I paid another HVAC company to replace the belt and inspect the indoor equipment. They found no issue that explained why the system would not operate. I then went to the rooftop and discovered that the rooftop switch had been left in the OFF position after Avery's work. When I contacted Avery's about this, they denied responsibility. I asked them to return and correct the problem. They initially refused, but after further discussion, they agreed to come Monday morning. On Monday, three people came back again. They went onto the roof and told me that the capacitors appeared to be leaking oil and suggested that this might be why the unit was not operating. I asked them to replace the capacitors, but they refused and told me to have another company do it. Then, somehow, they were able to get the A/C operating again before they left -- without replacing the capacitors they had just identified as the possible problem. What made the situation even more frustrating was the billing. The owner had told me by phone that he would not charge me for the return visit, but I was later charged for it anyway. The customer service was just as troubling as the technical experience. During our conversations, the owner called me a "dangerous customer." He also told me that because my A/C systems had supposedly not been maintained for 10 years, they would all eventually fail, that repairing everything could potentially cost around $300,000, and that I should consider selling my business quickly. I called an HVAC company because I needed an air conditioner repaired. I did not call to be talked down to, have a working A/C unit left switched off, be told to hire another company to finish the work, be charged after being told I would not be charged, or receive unsolicited advice to sell my business. I own and operate a restaurant, so reliable A/C service and professional communication are extremely important. Based on my experience with Avery's, I will never use this company again and cannot recommend them to other business owners.

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

Once again, Dragon Air Services comes through for me. I'm convinced this is the best A/C company in…read morethe world. So here was my situation last year and today. Last year, my thermostat kept turning off and back on. I called Dragon Air Services, and spoke to Dragon. He told me to check the little trip valve thing when your condensater line gets clogged. He asked "Are you handy?" 'Yep', "Okay figure out where that condensater line goes to and clean out the crud. Did it, Fixed the problem super easy. Fast forward to today. Same issue happened, so I got my stuff out and cleaned out the clog again; but the compressor wasn't starting back up. Dragon theorized on the phone that maybe the compressor was turning on off on off on off and overheated when the condensation line was clogged... So he instructed me (to save me an emergency call), to hook my hose up and flood the compressor with water for 10 minutes to help cool down the compressor. Long story short, my A/C is now back completely working. When I heard the compressor kick back on, I was like "NO WAY". These guys actually care about your A/C, and they're not out there trying to make a quick buck. I will call them when I have the BIG a/c problems. Dragon is probably one of the coolest people on the planet. You guys are awesome. They are so incredibly smart.

Had a fantastic experience with Dragon Air yesterday. Our AC went out the night before, and I…read morecalled at 8am. They called back within 10 minutes and set up an appointment. Got a call a little later that the tech could actually come earlier than I scheduled. He showed up as promised, was very professional and polite. He quickly diagnosed the problem (a dead capacitor), and fixed it within minutes. Fantastic experience top to bottom. I highly recommend them and will use them again.