We recently had our roof replaced by Refined Roofing from Refined Home Services. We made a…read morehorrible choice. LIke many people, we rely on customer reviews and word of mouth when hiring for home projects. Despite being the most expensive option, we chose Refined Roofing after relying on other customer reviews. A huge mistake! In short, do not hire Refined Roofing because of their lack of site management, their lack of professionalism, and their deceitful behavior. We live in a neighborhood where houses are close to one another. We were concerned about the impact of our project on our neighbors and made this clear to Refined Roofing at the start. We were promised careful site management from a site supervisor, with a specific promise to tarp the area, including the neighbor's yard, to capture all debris. NO supervisor was on site during the actual execution of the project. As the photo shows, the area was INADEQUATELY tarped, debris was carelessly spewed all over our property and our neighbor's. When supervisors finally visited the site, they promised to repair the neighbor's yard. Once I paid my bill, they refused to make good on their promise. Additionally, the actual workmanship was sloppy. Among other things, they knowingly applied broken shingles to the new roof and did not apply a promised second coat of rubber in one area. Furthermore, the owners of Refined Home Services, Gino and Karen, were rude, dismissive, and dishonest when confronted with the facts. They denied that there was any debris mismanagement or damage, despite the photo proof included here. While the company replaced the broken shingles and finally cleaned up the initial mess, they refused to take responsibility for the damage they caused and left us in the uncomfortable situation they created with our neighbors. In short, Refined Roofing lacks quality of service, integrity, and decency. This company is not worth hiring ... ever.

After having hired him for extensive work, I believe that Gino Spero runs a racket business that…read morebilks homeowners by lying about labor done and materials used. He gives you a relatively high estimate (supposedly because of quality) and then farms out the labor to a cheaper third party subcontractor for whom he does inadequate quality assurance nor does he supervise. He lies on the contract and becomes borderline unreachable once the work is finished and inevitably deteriorates as the seasons change. We hired him to build a roof which he did not weatherproof--or likely did not inform his subcontractors to--and then denied any wrongdoing once the roof started to collapse. There are open holes on the roof not even supported by plywood and he afterward tried to claim that the wrapping paper and felt used between wood and shingles was really a water shield as stated in his contract, which of course is a categorical lie. When confronted with the photos he lied again and stated that the "Grace ice and water shield" had really been used. It was not. The damage caused by this is extremely expensive and time consuming to address. The entire roof is covered with cheap paper. The leaks are extensive and directly above the HVAC system and electrical equipment. In addition to that the shingles are hastily glued on and too few were used overall which of course can only lead to more water penetration. They ended up tossing a good number of shingles that we had bought from them. The deck was full of holes, and the roof corners not even taped or covered with plywood. He tried to blame all leaks on parts of the roof he did not work on but this is easily disproven by an objective outside party. Even more fatally, the decks were not built with any slope or incline, so they collect water like rice cookers. He of course did not offer to fix or reimburse for the necessary work to fix it and is onto his next scam. We tried calling him countless times to fix the damage but he never showed up. You can get away with a lot of borderline fraudulent behavior in the contracting world and he is an embarrassment to other roofers and honest people in this business.

They installed a kitchen range and had to add a vent through the roof, being the original builder…read morenever installed the exhaust vent when this property was originally built in the 1970s. They were in and out in a few hours. It was over before we even knew it. Usually we've experienced and install like this taking a full day. Definitely would recommend.

I had a bulkhead door replaced by Skillville contractors. They are friendly and highly quality to…read moreget the job done. Great experience and recommend Skillville for your project

I had an amazing experience working with Twomey and Legare Contracting! They were professional,…read morereliable, and delivered fantastic work on schedule. The team was easy to communicate with and clearly love what they do. I highly recommend them to anyone in the North Andover area looking a trust worthy valued company.

I had Twomey and Legare put siding on my house two years ago. The did such a great job I hired them…read moreto put a shed dormer across the back oh my little cape cod house. I cannot say enough about this company. Not only are they superb carpenters and contractors, taking pride in doing things right, but they are excellent communicators and respectful nice people. This was a huge job - removing half the roof, demoing the upstairs, adding framing, walls, insulation, a full bathroom, painting, finishing, etc. Through every step of the way the company was efficient, organized and neat, and kept to the predicted time table. I highly recommend them. I am thrilled with every aspect of the process and result.

Deb F Mike Fiore is responsive, reliable and personable. He…read morerepaired our ridge vent, secured shingles and cleaned our gutters. He did so much more than expected and it looks new. He is a true professional and I will refer him to family and friends. If you need a new roof or repairs look no further Michael Fiori is the real deal! 5/15/2025

Mike and his team recently put a new roof , gutters and other work on a 21 Unit Condominium Complex…read morein Dracut . I manage the complex and worked closely with him and I couldn't ask for a better guy to work with and an outstanding job and value . It went smoothly and came out awesome . Thanks to Mike and his team !

We hired Senco Home Services for our roof replacement. Unfortunately, the experience has been…read moreextremely frustrating and unprofessional. Our project remains uncompleted with a mudroom without a roof, despite us having paid the full amount of $13,000 for the project. What is most unacceptable is the complete breakdown of communication. Over the past few months, we have placed numerous calls and sent multiple emails; however, they have become entirely unresponsive, only occasionally replying to give us false completion dates. We were promised a timely and professional service, and instead, we are left with an unfinished job and a vendor who has essentially abandoned the project. This lack of accountability and disregard for a paying client is alarming. I cannot recommend Senco Home Services to anyone who values clear communication and project completion. Avoid the stress and look elsewhere.

In January 2023 I signed a contract for a new roof and in April paid the $4,900 deposit, but I…read morenever heard back about the install date despite repeated attempts to contact them. On May 27, 2023, I notified them that I had filed a Fraud Claim with my Bank to recoup the deposit, and that got their attention and they scheduled the installation for early July. There was minor damage done to an attic fan and a gutter issue they were supposed to fix during the installation. In October 2023 there was a (new) significant leak that caused over $1,000 in interior damage. They finally sent someone to fix the roofing issue but never sent the electrician to fix the fan. In February 2024, Chris showed up and explained what else he was going to do to fix the leak issue including re-routing a gutter and making a downspout larger. Between July 5, 2023 and May 15, 2024, I sent dozens of emails and texts and made multiple phone calls to three people at SENCO. In May 2024 I threatened to file claims here, with the Better Business Bureau, and the Tewksbury Chamber of Commerce. Within days they called me to say they would be by within the week to make things right. I haven't heard from them since. If you hire SENCO, expect to pay out of pocket for any damages.

We have used City Wide Carpentry for 2 projects over the last 5 years. First project was the…read morebuilding of a new sun room as an addition to our home. Not only was the quality of work exceptional, the budget and time management was excellent. Gary and Paul are extremely detail oriented in their work and will not cut corners. They take tremendous pride in their work and it shows. Most recently we had them replace all the windows in the home. Experience was the same. They are a pleasure to work with. Highly recommended!

I hired Louis and his team on February 28, 2025 for a $70,000 basement renovation. The agreement…read morewas that work would begin by early May and finish by early June. Instead, work did not start until mid-June and the project was not completed until mid-September. During the project, there were several significant issues: 1. Thermostat buried - At one point, the team plastered over the thermostat and forgot it was there. This required corrective work that should not have been necessary. 2. Plastering problems - The plaster work was uneven and needed to be reskimmed, which their GC, Matt, acknowledged. When Louis came to inspect, he became visibly frustrated, blamed the painters who were not responsible, and attempted to sand the walls by hand to demonstrate a prep issue. He also made negative remarks about the other workers present. I later apologized to the painters to smooth things over. Ultimately, I had to negotiate a compromise to have the walls corrected properly. 3. HVAC access - Instead of installing the contracted access door, a low-cost plastic cover was installed. This did not meet standard practices for a project of this scope. I requested that this work be completed properly, but no action has been taken to date. 4. Flooding - The crew overloaded the electrical outlet connected to the HVAC condensate pump, which tripped the breaker. Since the breaker was not reset, the pump remained off over the weekend and the basement flooded. Louis attempted to make us pay for a plumber to diagnose the issue, even though it was clearly caused by how the work was left. 5. Pest infestation - After the project concluded, a cockroach problem appeared in the basement storage areas. These areas had not previously had issues. After consulting an exterminator, it was determined that the likely source was construction materials brought in during the project. When I raised the issue, Louis stated "Good luck proving it was my fault" and hung up on me. Some of the team members -- Matt, Dave, and Junior -- did solid work and were professional to deal with. However, Louis frequently did not take accountability, did not resolve issues professionally, and shifted responsibility to others. Bottom line: If you are considering this company, I recommend reviewing other options. While the project was eventually completed, the delays, extra costs, and handling of issues made this a stressful experience.

As a customer I have to say their trucks are incredibly unprofessional, I had one cut me off the…read moreother day in the parking lot of McDonald's. Poor service for a previous customer.

We are SO HAPPY with the work done by the MEF team and really couldn't possibly love our home any…read moremore. Brad, Charlie, Brian, and Paul are fantastic, kind, efficient, clean, and they deliver a superior product, and do it right on schedule! Our fully renovated home is exactly what we imagined--better actually--and we felt listened to and supported the entire way. (Maybe more important for me than for my husband, but truly, as a woman with little knowledge of construction, I never felt dumb or that I was asking for too much. This was incredibly important for a project of our scale.) All of the subs did excellent work too, and were consummate professionals. All in all, a really fantastic experience. We would give the MEF team 10 stars if we could! Hire them; you won't be sorry!

We had MEF remodel our basement (floors, ceiling, painting). Excellent experience all the way…read morethrough: Easy contact with the team, effective trouble-shooting, and quality work. Highly recommend and would use again.