I got quotes from multiple mold remediation companies and A2Z was the best by FAR…read more Pricing was very fair and transparent. They gave me updates every day with detailed photos of the work. Communication was 5/5. I got responses back within the same day. A2Z went above and beyond for me, thank you so much!

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

This is review is long over due (worked performed in March 2020) and I'm not sure where to even…read morestart... Long story short, we noticed our base board bubbling and decided to give A&J a call. What I appreciated the most about Jackie, was her professionalism and communication. She was able to quickly lay out our problem, what needed to be done, and what issues may arise during the process. We have two young children and wanted to make sure that they were safe during the remediation process. This was Jackie's priority as well which was clear from the beginning. Another reason why we went with A&J was that they are a one stop shop. Not only did they remediate the water damage but also performed the construction to put the house back together. Armando and team (Luis and others) were awesome to work with. They were very knowledgeable and paid attention to all the details as if it was their own house. I couldn't even tell work was done to the house after! I would definitely recommend them!

Beware of Jackie's promises and expectations. She'll promise you a lot up front then bail on you…read morehalf way through the job if you don't expand to plan.

After some research I decided to get my needed work done with Reactic Restoration. Daniel Garza was…read moreexcellent to work with and I can't thank him enough. Daniel was professional, knowledgeable, responsive, and honest. He explained everything clearly, kept me updated throughout the process, and made sure the job was handled properly from start to finish. Highly recommend Daniel and Reactic Restoration. Great customer service and someone you can trust when dealing with a stressful restoration situation.

Last Thursday we discovered that our water heater was leaking, and the water had gotten into nearby…read morewalls and caused mold to grow. I called Reactic Restoration on Friday, and Daniel Garza was able to inspect the damage that same day. Our house is older, so testing for asbestos was a standard part of the process; Daniel was able to get us in touch with an asbestos testing company that provides quick test results. That company got a tester to our house the next day (Saturday), and results were available Monday before noon. Fortunately, the tests showed that no asbestos was present. Daniel was able to assign someone to come to our house that same day, and set up dehumidifiers and plastic containment sheets with zipper doors, to seal the work zone, and to put down plastic to protect the carpet. On Tuesday, another team was able to remove the mold-affected wall materials, and wipe down the area with an excellent non-hazardous but effective disinfectant. They knew our preferred plumber was arriving at 1pm, and they were done with all work, including HEPA vacuuming and cleanup, before that time. The dehumidifiers are still set up, and will run for at least 48 hours. Daniel checked the area and the machines today (Wednesday), to make sure everything had been done correctly and that the dehumidifiers were working as intended. I am very happy with the service provided by Reactic Restoration. As Daniel kindly acknowledged on Friday, it's a shock to find mold in your house unexpectedly. It's been less than a week, and the mold is gone, and everything smells normal again! Everyone I encountered from Reactic was professional and kind. I hope we won't need their services again; but if we do, they will be our first call.

First Call Restoration fixed the damage to my house after a car rammed into it(!). Vahid was…read moreresponsive by phone and text, and was able to quickly schedule Cesar to do the work. Cesar worked efficiently, completing the work in 3 solid days, which was much faster than I had expected. His work was careful and meticulous, and he did an excellent job of restoring the house to its former state. We also appreciated the minimal impact of the work on us and on the room being repaired; there was very little to pack and move, and no dust on the furniture left in place. Cesar was neat, quiet, and unobtrusive, and cleaned up the work site at the end of each day. We hope we'll never need such repairs again, but if we do, we would want Cesar to do the work!

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

Ricardo does an excellent job. He picks up the phone, he is prompt, he is knowledgeable, he…read moreexplains issues clearly, he is fair, and doesn't try to upsell. We have a potential mold issue in our future baby's room. Ricardo promptly came out and took a look at the room, the surrounding area and the crawl space. Ricardo made some recommendations without any type of sales pressure. I will definitely be working with and recommending Ricardo.

Found a mold issue in our home, called another leading company in the area who promptly came over,…read moredid some tests and announced that I needed $10K+ moisture barrier under my home. Something didnt seem right about that - for one thing, never had a mold issue before, for another, why isnt it everywhere and only in one spot? Anyway, wasnt going to go with the first person I called, so I called Ricardo with M. Restoration Elements. Ricardo is a great guy. He is honest and didnt try to rip me off by telling me I needed work done that wasnt needed. He and his crew were professional, arrived on time when they said they would, and performed good work. And the cost was much less than I had anticipated after my first encounter with the other idiots. Highly recommend Ricardo and his crew. Good guys. Thanks again for the hard work!

We had a plumbing issue that resulted in two rooms of our house having water coming up through the…read morefloorboards. We had fans and dehumidifiers in our house for nine days and Robert was extremely professional, very knowledgeable, and super personable- just an all around great guy! We were very impressed with his service and recommend Dry Kings to anyone in need. On two of the three visits, Frank also came to assist and he was also very professional and personable. A job well done. Great team!

Where to begin? There were too many issues with this company to list. The most egregious; besides…read morethe poor communication with my insurance company is that they charge 20% more than what similar companies in the area are charging. Here's a quote from my claims adjuster, "Dwelling mitigation - we issued payment to ... for the approved portion of this estimate but there was a 20% upcharge on each line item which was removed ..." If you're not insured, beware of this billing practice.

All went well from arrival ahead of time to finish the next day. They did a great job and cleaned…read moreup beautifully afterward. I would definitely recommend Eisen to others.

I hope I won't have to, but I would trust to work with Dan Eisen and his team again…read more Asbestos abatement was for popcorn ceilings throughout the house. Crew of 4 arrived on time and were efficient with set up, removal, and clean up over 2 days. The service I got was priced well compared to several others in the East Bay which was important for me. Communication with Dan was smooth and easy, and I appreciated that he walked me through the process and answered all my questions. It gave me piece of mind that things were done professionally, safely, and properly for both myself and their team's health. Note: it takes ~10 days to get the air district permit unless you pay extra for expedited service, so that the minimum wait time before abatement can start. Keep that in mind for scheduling purposes

Working with Isaiah George at Lawton Construction was amazing. We discovered a bathroom leak on the…read morevery day we left for vacation. After calling our insurance company, we were assigned to Lawton Construction, and they came in to fix the damage immediately. The work was done so professionally. What a great team to work with!

UPDATE 8/14 I…read morereceived the statement of work Wednesday AM (8/12) right before the project manager Gomer shows up. He comes by, expects me to have signed the SOW looks at the jobsite and doesn't say much. I told him I am going to need to wait until I can check on my computer and since PGE is cutting power I will have it tomorrow. I let him know I am not happy with how he is conducting business and I get the "I hear you" and "Trust me". I review the SOW and ask a number of questions. Some are basic, like when will the project start, when will the project complete, who is responsible for ordering and buying appliances, who is responsible for any damage to the items that have been left outside for months. A couple hours later Gomer calls me. I asked him if he reviewed by questions and he says no. He is busy driving around. I tell him to talk to his people and then we can talk. He takes offense to that and starts arguing with me I am being unreasonable and he calls all his customers. I said I didn't have time to shoot the shit and he needs to be prepared and review the questions. He says he is not calling to shoot the shit but he is also not calling to discuss the SOW since he hasn't reviewed it. Given on August 5th I made it clear I wanted all correspondence written since I didn't want a my word against his. He gets very argumentative and the call deteriorates into both of us yelling at each other. I made it clear to the office coordinator I did not walk to work with Gomer and whether they had anyone else. So right now the project is over a week late starting and waiting to hear their solution. These guys have all my furniture and belongings and have my life on hold but it obviously is of no concern. To be continued I figure.

Anouman cleaned our couch which was stained with and smelled of dog urine - it's perfect again…read more Also cleaned two large rugs perfectly. We will use him again.

If you're looking to get your carpets REALLY clean, book with them ASAP! I've been dealing with…read morethem for about three years now and their customer service is 10/10 every single time. Super respectful, they take their time, and never rush the job. I have two French bulldogs and every time they come, they get ALL the smell out of my carpets. Like brand new fresh. They're the best, no exaggeration. If you need your carpets done, book them!

Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

Brian was super helpful in walking me through the mitigation process. He was thorough in his…read moreapproach. Highest 5 star rating.