Living in a 1910 home with water issues incessantly is no fun. I needed mold remediation and clean…read moreup. Ron did the estimate and was incredibly fair in his pricing -- he and his team of Jesus and Nicolas were very thorough and great communicators throughout the 3 day process or was it 4? I would highly recommend Ron and the team at A2Z Restoration for water issues inside their home. They brought in air scrubbers and cleaned the basement and removed the moldy sheetrock and made our home safer. The bigger fix is a french drain but this cleanup was necessary and thanks a bunch to this firm.

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

I was very pleased, and relieved after meeting with Jackie and her team. The rain made its way into…read moreour ceilings, Jackie and her team were quick to attend our water damage. Not only was the service very fast, the repairs of our roof were made immediately to us, after we had a slight break in the weather. Thank you Jackie and Team for the great service in Vallejo.

Water damaged our floors and wallls after a leak in our refrigerator. That meant we needed to clear…read morethings up before it got moldy or caused any more damage. Jackie was immediately responsive even late at night. She was always on time and very useful in maintaining contact with my insurance company to make sure everything moved along quickly, so we can get back to our lives. She had great advice on how to deal with the problems of the house being turned inside out while dealing with insurance and repairs, really saved us lots of time and money dealing with all that. She was always respectful of our house and our time. I can't recommend her and her crew strongly enough.

Daniel and the Reactic team helped me with a mold issue in the primary bath. They were so fast,…read moreefficient, and honest! In talking with Daniel, I discovered that they did all sorts of reconstruction/remodeling work beyond mold remediation. So I promptly worked with him on a plan to completely redo the kitchen, second bath, new flooring through out the home, updated lighting, repairs inside and outside. Daniel was extremely helpful in finding budget friendly solutions to every issue in the home. His team worked in a very respectful manner. I cant say enough good things about them! Quality work at excellent prices! I wish I had connected with them years ago!

Last Thursday we discovered that our water heater was leaking, and the water had gotten into nearby…read morewalls and caused mold to grow. I called Reactic Restoration on Friday, and Daniel Garza was able to inspect the damage that same day. Our house is older, so testing for asbestos was a standard part of the process; Daniel was able to get us in touch with an asbestos testing company that provides quick test results. That company got a tester to our house the next day (Saturday), and results were available Monday before noon. Fortunately, the tests showed that no asbestos was present. Daniel was able to assign someone to come to our house that same day, and set up dehumidifiers and plastic containment sheets with zipper doors, to seal the work zone, and to put down plastic to protect the carpet. On Tuesday, another team was able to remove the mold-affected wall materials, and wipe down the area with an excellent non-hazardous but effective disinfectant. They knew our preferred plumber was arriving at 1pm, and they were done with all work, including HEPA vacuuming and cleanup, before that time. The dehumidifiers are still set up, and will run for at least 48 hours. Daniel checked the area and the machines today (Wednesday), to make sure everything had been done correctly and that the dehumidifiers were working as intended. I am very happy with the service provided by Reactic Restoration. As Daniel kindly acknowledged on Friday, it's a shock to find mold in your house unexpectedly. It's been less than a week, and the mold is gone, and everything smells normal again! Everyone I encountered from Reactic was professional and kind. I hope we won't need their services again; but if we do, they will be our first call.

We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

Ricardo does an excellent job. He picks up the phone, he is prompt, he is knowledgeable, he…read moreexplains issues clearly, he is fair, and doesn't try to upsell. We have a potential mold issue in our future baby's room. Ricardo promptly came out and took a look at the room, the surrounding area and the crawl space. Ricardo made some recommendations without any type of sales pressure. I will definitely be working with and recommending Ricardo.

Found a mold issue in our home, called another leading company in the area who promptly came over,…read moredid some tests and announced that I needed $10K+ moisture barrier under my home. Something didnt seem right about that - for one thing, never had a mold issue before, for another, why isnt it everywhere and only in one spot? Anyway, wasnt going to go with the first person I called, so I called Ricardo with M. Restoration Elements. Ricardo is a great guy. He is honest and didnt try to rip me off by telling me I needed work done that wasnt needed. He and his crew were professional, arrived on time when they said they would, and performed good work. And the cost was much less than I had anticipated after my first encounter with the other idiots. Highly recommend Ricardo and his crew. Good guys. Thanks again for the hard work!

We had 6 inches of water in the subspace 2 weeks ago, after the big rain. Dry Kings had Robert…read moreO'Boyle out within 24 hours of my call. He completed the inspection and gave me a complete rundown of what, when, why and how much. He coordinated work with another contractor to minimize gaps in service and responded promptly to my text questions. Juan Reyes headed the work under the house. He was prompt, answered my questions and reassured me about the plan. He took great care to minimize the impact of the muddy work to my home. He and colleague were professional, efficient, and communicated clearly about the plan and expectations. It is never easy to have unexpected work like this in your home, but they made it as easy as possible. I recommend this company. A positive experience from the person who answered my call through to completion of the work several days later.

Had some water damage from leaking dishwasher. Rep came out and inspected, provided a quote. He…read moresaid he or someone else would be project manager for the job; never happened. When I called to inquire, they said they had no plans to come onsite; how can you project manage a job when you don't come to the worksite?? We only dealt with "technician teams" that rotated by day. So no consistency, no project management, poor communication. They also damaged our baseboards and removed wood framing unnecessarily that we now have to repair. Stay away.

Dan and his team handled asbestos removal for our Eichler renovation. Professional from start to…read morefinish. They were super responsive over email and phone, and walked me through the whole process, so I knew exactly what to expect. The work was done quickly, and the final air clearance came back clean. No surprises on pricing either, which I appreciate. They beat everyone in price and speed. Would recommend without hesitation.

For an asbestos abatement job, I obtained 4 quotes…read more It was easy to communicate with Eisen and I received a call back on the same day. After describing the job, I was given a verbal quote of roughly how much it would cost. Of the 4 quotes, one was several thousand higher than the other 3. Eisen's verbal quote was in the same ballpark as the others. Only downside is that they are scheduled 1.5 months out and very busy.

Ellis and his team were absolutely amazing and professional, specifically Isaiah was well organized…read moreand detailed with setting up his equipment and cleaning up afterwards very friendly and outgoing as was Ellis they absolutely well verse and experienced. I was without a kitchen for 8 months and had to fight to get payment from GE Appliance for the damages my claim was denied after 4 months, and I had to go after the Contractors that did the installation. Ellis and Lawton Const. was extremely patient regards to payment for the Mold and Remediation that was completed 4 months prior. As it took 7 months before I was paid by the contractors Insurance. Truly grateful for their patience as it would have caused an extreme financial hardship to pay to pay out of pocket. I will definitely use this company for any further needs that may arise. The Recon team did and amazing job with the build out for my cabinets as well as insulation and sheet rock, Jaime works really hard and did an amazing job. The supervisor Mike and Joel are amazing as well they made sure that the cabinets matched perfectly to my existing cabinets and that I was a happy customer. All or very professional, and always on time for the job. Steve is a great guy and really looked out from my family and I when he came to do the measurements and estimate he is very knowledgeable within his position. I would definitely use the Recon Department if needed in the near future as well.

I had a water leak hit my kitchen, office, and master closet on a Sunday, and by Monday, Lawton…read moreConstruction and Restoration was already at my house with dehumidifiers and fans ready to go. The team was incredible from start to finish. Ellis (Project Manager) was professional, responsive, and easy to work with. He answered all my questions, returned my calls quickly, and even came out to my house personally to make sure everything was on track. Kristen in the office was also super friendly and helpful anytime I called in. But the real MVP was Isaiah. He was absolutely outstanding, professional, dependable, and genuinely cared about doing the job right. He texted me daily with updates, always called ahead before stopping by, and made sure I knew exactly what was happening at every stage of the process. His attention to detail and communication gave me total peace of mind. You could tell he took pride in the work. Jose and Javier also did a fantastic job alongside him, the whole crew was respectful, efficient, and just great people to have in your home during a stressful time. They also went above and beyond by making sure insurance approved the claim before opening up any walls, so I wouldn't get hit with an unexpected bill. Once we had the green light, they got to work quickly, kept everything clean and organized, and handled the mitigation like pros. I'll be using my own contractor for the repairs, so I can't speak to that side, but as far as mitigation goes, Lawton crushed it. I wouldn't hesitate to call them again or recommend them to anyone dealing with water damage.

If you're looking to get your carpets REALLY clean, book with them ASAP! I've been dealing with…read morethem for about three years now and their customer service is 10/10 every single time. Super respectful, they take their time, and never rush the job. I have two French bulldogs and every time they come, they get ALL the smell out of my carpets. Like brand new fresh. They're the best, no exaggeration. If you need your carpets done, book them!

Amazing service i had a small issue when i pulled my rv out of storage and was detecting a heavy…read moresmell of mold. Not only did they preform a mold treatment but they were able to rid my unit of the smell an also restored my carpet back to its original glory. It looks brand new, thank you again for taking care of this issue and making my family safe. The price was extremely fair and i will use them again in the future in my home.

ServiceMaster was engaged to remove bad cigarette odor from my house. First they recommended attic…read moreduct cleaning. Then they washed everything: walls, ceilings and floors. Then they ran air purifiers for several days. Smell is now mostly gone, except around front entrance door and around access door to the garage. I am still working on that smell. Also, it took them a few days to come get the air purifiers. Overall I am satisfied with their work. They were responsive and professional.

Upon return from our vacation, we found that we had a lot of water damage because of a leak from…read moreupstairs bathroom seeping through ceiling downstairs. ServiceMaster team came right away and started cleaning and restoring the affected areas. Christopher Garcia is the Project Manager, and he is thoroughly professional, communicates very well, and answers all questions. He goes out of his way to help us out. It was amazing to see how he was managing his team as well! I highly recommend this business.