Not impressed. Called them in April to see about getting our driveway seal coated. Was told at the time that they "weren't scheduling yet due to the weather/rain", but I would be placed on their list to be given a call once they were able to give me a slot. Thought it would only be a couple days, maybe a few weeks at most. Fast forward to a couple of days ago- mind you, it is now the end of June--2 MONTHS after my initial call. Realized I still hadn't heard from them, so I called and spoke to the same person on the phone. Told her that I'd called back in April and was told at the time i couldn't be scheduled due to rain, and was calling to follow up because I still hadn't heard back from them. Was told AGAIN, that they "weren't scheduling yet due to the weather/rain." Asked her, when do you anticipate "being able to" schedule again? She said, "it depends on the weather." Really? I also told her that there is a house just up the street from mine- literally 1 minute up the road- who seemingly had no issues getting their driveway done by MML (given the sign stuck at the end of their driveway). Pretty sure the weather up the street is the same weather I'm having over here at my house, so not exactly sure why I couldn't have had mine done given that I called 2 months ago. I told the woman on the phone that if there is no foreseeable timeframe then I'd be happy to spend my money elsewhere. She then asked me if i had a specific date in mind for them to come. Well, yeah- the date was back in April.... and then could've been in May... and now it's June, so... She said, "I'll put your name on the list and we'll call you the night before we come." Told her forget it, you've already wasted enough of my time. Seriously???
I'm calling another company who actually wants my business and money. read more