I went there for a haircut for the first time and I'm not disappointed. They were fast, courteous…read moreand friendly. I will be back.

My sibling went in for a haircut, showed many reference pictures on what he wanted. It was all done…read morewrong one side is a little longer than the other ending all of the full thickness of hair he had , then the stylist proceeded to tell him it was "too" thick to cut with scissors and she would "have" to be there longer and proceed to use a "shortcut" method of the razor, to be honest is that not the point of a hair stylist to actually know what the client wants and know how to actually at least try and achieve that style, rather than passive aggressive comments that ultimately led to disappointment overall. You ruined a teens self esteem! This really took a toll on him mentally, his hair means everything to him. Instead of giving him what he wanted, you gave him what you wanted which was honestly really bad! Imagine how a he feels with a haircut that looks like way different then what he wanted. Shame Shame Shame !!!

This is for this specific location. I previously left a review about my experience with this salon,…read morebut that review is no longer posted, so I am sharing my experience again. My biggest issue continues to be the OWNER repeatedly canceling my appointments. This has happened more than once, and it is extremely frustrating and unprofessional. Customers arrange their schedules around appointments, and our time should be respected too. What makes this especially disappointing is that the cancellations are coming from the owner herself. As the owner of a business, I would expect you to set the example when it comes to reliability, communication, and customer service. If a customer repeatedly canceled appointments, I'm sure it would be considered unacceptable and they could potentially be charged a cancellation fee. So why should customers be expected to simply accept repeated cancellations from the business? I have tried to be patient, but there is only so much inconvenience a customer should have to tolerate. I am leaving this review because this was genuinely my experience, and other customers deserve to know what they may encounter when booking here.

Stephany is absolutely AMAZING! I am the definition of Type A and SO picky about who I let cut my…read morehair, especially because I have really, really thick hair. I told her exactly what I wanted, and she absolutely delivered. It has taken me forever and so much shopping around to finally find someone I trust with my hair, and I can confidently say I found my girl for life! She took her time, listened to exactly what I wanted, and made sure my layers blended beautifully without leaving my hair looking choppy, which is always my biggest fear. Thank you so much, Steph! I'm beyond happy with my hair and will 100% be coming back.

I've been coming to Molly for many years now for my highlights and will continue to do so! For the…read moretimes that I come in and ask for a completely different color - she's always very patient, asks to see my inspo pictures and what I like about it so she can really understand and get it right. I've also seen Meghan for blowouts which are always a great experience! I also enjoy the customer experience while I'm there too, she has coffee, drinks and snacks! Definitely give this salon a try, you'll be in great hands!

Love Salon 37! I've been coming to Molly since she graduated from Aveda sooo many years ago. She…read morehas colored my hair sooo many colors down through the years (collage photo is a majority of her work!) In 2023, Molly and Meaghan installed extensions for me and it helped me grow my pixie to mid back long hair in 1-1/2 years which is wild! Here's some pics of their work. Wouldn't wanna go anywhere else!

Requested a hair cut and highlights. I've been going to Fernanda for about 10 years. She's made my…read morehair, blonde, pink, violet, and other colors in between. It's been since (Covid) 2020 that I let my natural color grow out, I have a white streak of gray right in the front and it makes life interesting. I was hesitant to get it colored because I do love my grays but a girl might need a change. (Ugh, decisions, decisions) I texted Fernanda the day before about being torn between color or no color. I walked in around 1pm the next day, was quickly greeted by Fernanda and we chatted about my color. She told me she would prefer not to add highlights only because I'd go back to having to get it retouched every 6-8 weeks and because she loves the way my grays look. I was kinda relieved she told me cause we opted NOT to color it, that might change later on in the year but for now, I left it as is. Grateful she was interested in the care to my hair and not just out to make $. Which is why I keep going back, Fernanda cares about making sure I was happy with my decision. I got 3 inches chopped off and it feels amazing. I love it. Thank you The Room Hair (Fernanda)

It's my first time coming here. I called on a Friday to set an appointment for a hair color and…read morecut. I was pleasantly surprised Monze gave me an appointment for the next day! She's a true professional asked me to text a photo of the hair color I like. I gladly texted her the pic and she was well prepared at my appointment. I showed her a photo of the haircut I was hoping to get and she nailed it! Love my hair color and haircut!! Btw the salon is very clean with modern furnishings and equipment

It's been 2 years and we're still regulars (but now fiancé's!)…read more Her abilities are top notch and I can't recommend her enough! She's also extremely pleasant to talk to! We love you Lisa! Thank you for all the hair cuts!!

Always cuts my hair the way I want. If you're a guy in pinole or in the area, check her out. You…read morewon't be disappointed. She learns and remembers your style and she's not going anywhere like the haircutters at the corporate salons that you break in then they leave!

Amazing haircut! It's my 2nd time coming here. Her style of haircut she does is phenomenal with her…read moreshears and other special techniques, never going back to my old hairdresser

After a bad experience elsewhere, I was in desperate need of a skilled hairdresser who could help…read morerestore my hair -- and I'm so grateful I found Marisela! She responded quickly and was able to fit me in right away. From the moment I arrived, she was incredibly kind, attentive, and truly listened to both what I wanted and what I hoped to avoid. She encouraged me to share inspiration photos, confirmed each step of the plan with me, and made sure she fully understood my vision before getting started. Marisela was also very honest about what was realistically achievable given the initial condition of my hair, which I really appreciated. Thanks to her expertise, I finally feel confident about my hair again. The brassy tones are gone, and I'm absolutely in love with the ashy bronde results she created! Her salon is clean, peaceful, and located in a safe area with plenty of parking. I couldn't be happier with my experience! She's affordable, uses great products, and offers suggestion for products without being pushy - something I really appreciate!

Jen will be my colorist forever! I like a very low maintenance and natural look. I wanted to grow…read moremy grays in gracefully but instead of a nice pattern, my grays are all at the crown. It just wasn't a good look. Jen fixed color that was done previously. Removed the brass and now it's a beautiful cool, mushroomy dream. I will only be doing my color with Jen forevermore.

Jen, you are an artist! Jen did magic with my damaged hair and gave me the exact cut and style of…read morethe inspo photos I shared with her. I love love love my hair. Thank you Jen!

I got sick on the day of my appointment, but called ahead of time in the day to let them know I was…read moresick. They said they would charge me a cancellation fee even though I was sick. So I said I'd come in sick with a mask on to my appointment in order for them not to charge a cancellation fee. They said I couldn't come into my appointment either because I'm sick. So basically they won't let me go to my appointment, but they also won't waive the fee for keeping me out for being sick. Wtf? These people are seriously unprofessional and rude. Any other salon would've understood and simply waive the fee like a real business who treats their customers well. Not to mention my first experience there when the employees gossiped about other clientele the whole time to each other and then smile to your face as you fill their pockets, wtf was that about and why are they doing this in-front of customers in the chair?! I really tried to give this place another chance, I had hopes for this place based on reviews, I came to realize later a lot of those nice yelp reviews came from their friends, yes I can tell. There are definitely better salons out there that are authentic and courteous and I was lucky to find a better one with higher standards for how they run their business and treat people and been with them ever since. Happy to ditch the ritzy place, no room for the fake and greedy.

This Review is for stylist Melanie. I have been going to here for 5 plus years. I moved to the bay…read moreand needed a new consistent hairstylist. When I originally started I was in the process of being a blonde girly pop, but transited to a fun orange, then copper, and finally my natural brown with healing care under stylist Melanie. She can do it all, Fun and great quality colors, to teaching you how to take care of your hair with a routine that works for your schedule, now I am rocking my natural curls with healthy haircuts, treatments, and maintenance by my girl! The vibe of the salon is immaculate with parking and cute restaurants near by as well! If you're looking for a sign to book with her: THIS IS IT !

Went to Ulta for the first time to shop for my wife's birthday and had a really positive…read moreexperience. I'm not very familiar with beauty or skincare products, so I wasn't sure where to start. Jess was incredibly helpful, knowledgeable, and friendly. She helped me find what I was looking for and helped me sign up as a rewards member, which I appreciated. The store was clean, organized, and had a great selection of products. As a first-time customer, I felt welcomed and well taken care of. Thanks again to Jess for the outstanding customer service. I'll definitely be back the next time I need to shop for gifts.

Made an appt with Maritza for my daughters back to school appt. Got there 15 mins early, checked in…read moreand patiently waited as she had a client. 20 mins passed since her last appt finished. No acknowledgment. Another stylist asked who I been waiting for and she let Maritza know. STILL NO ACKNOWLEDGMENT from Maritza. She was busy mixing color. That already had me question cuz my daughter only needed a haircut. Another person whose been waiting got up & said she was waiting for the same person. The person who politely helped us went to Maritza and then that stylist had BOTH OF US SIT right next to each other. No acknowledgement yet again. She proceeds to bring over 2 carts over. Looks like she was going to tend to both of us. Other person was getting color ' my daughter needed just a cut. She placed the towel on the other client. No acknowledgment still. I didn't feel my daughter should have her hair cut in a rush and trying to do someone else and yet we still haven't got a simple HELLO. I took my daughter and told her "We will not have her get her hair cut by her" and guess what.... She just said "Ok." Like she was relieved that she didn't have to do 2 os us. THANK YOU FOR BEING RUDE. This was our first experience here & definitely the last. Shortly after we left, I got a text saying our appt was canceled.

Person who cut my hair did not know what he was doing. I left rather than take a chance at more…read moredamage. Horrible experience.

This is not my usual Great Clips, I go to the Muir Station in Martinez. I have no complaints at…read morethis location, they do a good job of what I want. Weekends are pretty busy and there is a wait, you have to check in online on the app or at the front desk. They have what my haircut is on my profile unless I request something different. The stylists are very friendly and their vibe is very chill.