Place is a scam with cheap raggedy junk they sell then they trap you with " Final Sale" some…read morethings have no testers so how the heck does that work just crazy never again. The manager is snarky self entitled and condescending talking about I'll give you the number of customer service number good bye MAC Estee Lauder Clinique Bobbi brown smashobox hellla old and discontinued never again walking into this wack nonsense. Everything was fine until they got moved to this location then down hill from there even the space was bigger

I want to preface this post by stating that I am a frequent shopper of the Cosmetics Company Store…read more I've frequented several locations especially in Orange county and LA county. I decided to visit this store since I was traveling to Ventura County for Labor Day Weekend. I have generally positive experiences at other locations, however my visit to this store was disappointing. Initially, I was greeted by a couple of associates that asked if I needed help. However, things took a turn shortly thereafter. I was looking at the the Tom Ford makeup section and wanted to try some concealer testers. I moved to find a mirror close by in the adjacent bay, and I was immediately reprimanded by an associate named Michelle. The tone and inflection in her voice was very off putting and accusatory and I was met with immediate reproach. I informed her I was simply looking for a mirror and I was told that the testers needed to stay in the same area. Mind you, I was merely standing about 10 feet away from the Tom Ford display. The store was crowded and it was the closest mirror in my view that was not occupied. I would understand if I took the testers and went clearly across to the other side of the store or a third or fourth bay over, but that wasn't the case. I have NEVER had any associate at any of the locations I've frequented reprimand me about where I need to stay to try on a tester. I decided not to purchase the concealers after all and the manager I spoke to also didn't make things right. It's unfortunate that this incident put a damper on an otherwise overall positive shopping experience at the outlets in Camarillo.

Disappointed by the service. Young woman that clearly wish she was someplace else approached and…read moreasked if I need help. I said yes and showed her a photo. She said yes we have itC walked to the shelf, searched it quickly and the. Said we don't have it. No explanation. No alternatives. No can I show you something g else instead. Nothing. Just we don't have it. I found what I wanted on my own. Second. You barely get any internet connection inside the store. So if you want to send photos you need to walk out send a photo and then walk into take another one. Overall the store offer good prices and quality products. Just service should be better. And for sure internet connection.

Great service! Monique helped me pick out exactly what I wanted and had great suggestions.read more

Just stopped in to my local Sally's so be greeted by Tyler. Immediately was helped with my…read morequestions & concerns for my styling needs. Tyler showed me the product I needed for my particular hair type & added if I wasn't happy to bring it back. I was totally impressed with Tyler's knowledge & customer service. This review is solely to identify the type of experience all companies should praise. I'm glad I stopped in today & hope Tyler receives the recognition for the job performance.

Horrible experience and I was there for less than five minutes. The middle aged lady with the long…read morebrown hair and valley girl accent had an attitude as soon as I walked in. I just wanted two products and they did not have them so I was going to leave, but instead this lady kept pushing for me to buy stuff so she'd get credit. I said no about five times and she still didn't get the hint. Not only was she pushy but she was rude and condescending. Will neverrr go here again unless I want to hate my life

I stopped by this location this evening in hopes to find new makeup products that work for my skin…read more I haven't wore a full face of makeup in almost 3 years so I felt like I was out of the game for some time. I was approached by beauty advisor Suzy in which I had plenty of questions. She took her time & gave me product recommendations, color matched & helped me with trying out new concealers & foundations. She was very patient & tentative with my request & took the time to get to know me & my skin. I walked away with numerous items she recommended. I would definitely ask for her if you need help while visiting this location. Thank you for all your help Suzy!

my worst haircut I have ever received I've been to the ulta…read moresalon in other areas before, but this experience left me emotionally and physically exhausted. the cut: I asked for eyebrow length curtain bangs, maintain frame of my cut (V shape), cut long layers, add face framing, cut only an inch and half(my hair reached almost all the way down my back). I revived rounded out blunt edges (I explicitly stated blunt ends were something I was particularly trying to avoid), cheekbone length bangs (stylist said my hair was too thin for bangs and asked me to change my mind-I said okay, she cut my "face framing" too short and said "looks like you're getting bangs"), under part of my hair was ripped out from the tugging and harsh brushing so my hair is uneven and extremely tangled. Finally, the stylist cut over 4 inches of hair and my hair is down to my armpits(it curls and looks even shorter-which I mentioned to her) the color: I asked for my natural color to be restored. I had the front quarter part of my hair and under back half of my hair bleached so I really just wanted those to be returned to my normal light brunette color. I overheard the stylist asking her coworker what color to add(red or something else) and the coworker said "no don't do that, do this.... and make sure you watch it because it's going to turn fast" my stylist left me for 25 minutes and my hair came out dark as car oil. She was holding patches of hair to my roots (darkest portion of my hair) and never asked or mentioned the color she was going to put on until it was already done. Once it was over I was left stunned with no words other than "is this going to get lighter over time". I saw her physically gulp and sheepishly say "oh yeah definitely". The dye also stained parts of my forehead and the stylist said "oh that will come off with makeup remover" - as she proceeded to boot me from the chair. The lack of communication, the harsh brushing, the lack of wanting to listen to my needs and much less trying to attain them made me feel humiliated after leaving the salon. I am naturally very understanding, I don't like to start any kind of trouble or be rude what so ever, I know the stylist probably wanted to do a better job, but I can't believe I left the salon paying over $150 during the holidays for a haircut that makes me feel ugly. When asking for a refund a day later the manager said to call back for a different manager, so I will be working on that or any other kind of solution. I would never recommend for a friend or loved one to come here, spend the extra $100 at a more reputable salon to leave happy.

The lady that helped me and my friend that was very nice and very helpful. I would definitely…read morerecommend and would go back

In my experience the hair quality was terrible. I regret the hundreds I spent will definitely not…read morego back.

Worked here for 6 months or so during my early college years and the prices are awesome! The prices…read moreare so awesome that some customers actually think the fragrances are fake! I'm sure if they were, the company would be in huge trouble! ha! This store sells some perfumes that are not boxed, and it's a lot cheaper - yes, you're paying extra $$ for that box that ends up in the trash! If it's not a gift, it's worth getting the unboxed fragrance. This store has the "hard to find" fragrances, like fragrances they discontinue. Looking for that favorite perfume and can't find it anywhere? Go to this store, you might just be lucky... you can even ask to order it and you will be contacted once your order has arrived. :) There are locations in a few outlets such as the Cabazon outlet or the Ontario Mills, that's called "The Fragrance Outlet". :)

I barely found out about this place when I was passing by the store and saw they had Clarisonic Mia…read moreand Mia 2 on sale! I've been hunting for one after doing my research on whether to get the Mia 1 (retail price $99) or the Mia 2 (retail price $149) but it really came down when they only had one Mia 2 left in the limited edition Bordeaux color :D They had the Mia only in a pale yellow (kinda ugly color) for $75 and the Mia 2 in a blue color for $120. Difference between the two is the travel case and the 2 speed options in the Mia 2 where the Mia original lacks them. Pretty good deals if you ask me. I also saw they a limited collection of Urban Decay makeup on sale (which I have been looking into getting the Lip Junkie lip gloss) in Flushed for $5. They also had some bronzers and eyeshadows but didn't do my research for those lol Overall, I'm definitely planning to return to purchase the Mia 2 replacement brush heads and possibly more makeup. It's a small store but they got all the good stuff :D

Stopped by to look around and I'm so glad I did. Awesome products and great customer service. For a…read morefairly busy Saturday afternoon, the staff was super attentive and kind. I was helped by Danielle and Dallas but also greeted by other employees. I took advantage of the sales for myself and also some smaller goodies for my colleagues. Highly recommend.

I order a candle for my secret Santa gift, and I scheduled a pick up. Oh my goodness, it was super…read morepacked. I got immediately claustrophobic and just wanted to get to the nearest exit. I was over stimulated. Ultimately I did get my order and was able to get out of there. Next time I know to do it during the week.

The guy with Dior helped me today, answered several questions and was very helpful in finding me a…read moreshade. He was spot on. They didn't have a few testers out for some shades I wanted to try, but one of the girls looked in the drawer and found me new ones to try, love that they went the extra mile instead of just an "oh well". They were all very friendly I like shopping this location :)

I've had smoother, more welcoming experiences at the DMV. Sephora markets itself as a beauty…read moreplayground, but this location felt more like a chaotic retail purgatory staffed by people who actively resent customers for existing. The store was understaffed, disorganized, and radiated an air of quiet hostility. Associates either hovered aggressively while offering zero useful knowledge, or vanished entirely when actual help was needed--an impressive feat, honestly. Product testers were destroyed, shelves were half-empty, and the general vibe suggested no one in charge has stepped foot on the floor in months. When I finally did ask a question, I was met with vague answers and the unmistakable tone of someone counting the seconds until I stopped talking. For a company that prides itself on "expert guidance," the lack of professionalism and basic customer service was staggering. Sephora used to feel aspirational. This visit felt like a clearance rack with a superiority complex. I left without buying anything--not because I didn't want to spend money, but because the experience made me want to leave immediately. If this is the new standard, I'll happily take my business (and my patience) elsewhere. Oh yeah and Frankie helped me. Probably one of the most lack luster experiences I've ever had. Am I the expert? Cause it definitely felt like I was.

About a year ago, I noticed an odd sore on my face. I thought it might heal on its own, but it…read moredidn't. I made an appointment at Coastal Dermatology and was seen by Dr. Ross Kaplan. A few days later, I received a phone call with cancer results. I decided to have Mohs Microscopic Surgery performed right at the office. I will never regret making that decision. The staff was supportive, and the procedure went smoothly. Before I knew it, I drove myself home. It's been a year or so, and I am cancer-free. I'm happy to have a barely noticeable scar, and it serves as a reminder of what might have happened had I not made the appointment with Dr. Kaplan. If you live near Camarillo, make an appointment with Coastal Dermatology and see Dr. Kaplan. I think you'll be glad that you did.

I went in today for a skin cancer check ( I just moved to town). Dr.Nguyen , I'm not kidding took 1…read moreminute to do full body check . It was ridiculous! I would not recommend .

well! It's been a good solid 6+ solid years since stepping foot inside this Ulta location despite…read moreit being directly across where I live. The reason were similar to the past reviews. For me the keynote was the lack of customer service. But, visiting this store Saturday changed that when a manager Rico approached me and went above and beyond to help me locate a few christmas gifts and men's fragrances. Rico is a prime example of how excellent customer service can align with a company's broader business strategy. At its core, Rico's strategy focuses on building customer connections and ensuring that customers keep returning. Rico's customer service experience was dedicated to resolving issues quickly and efficiently, often with minimal back-and-forth. The goal is simple: keep customers satisfied and loyal and designed to build long-term relationships with customers. While not every employee encounter at this location has Rico's customer focused expertise, the lesson is clear: customer service should directly mirror Rico's experience. If you shop this location, I highly recommend reaching out directly to Rico for assistance, YOU WONT REGRET IT!

Kevin was so helpful and sweet. I've been struggling to find a good foundation but he helped me…read morefind a good skincare line. Now that I'm in my 40s and I need more help with this.