Since their merger/acquistion in 2026, prices have gone up dramatically. Probably I will be…read morelooking for someone else next time.

This team has serviced our house a few times and they are just simply the best you can get in the…read morearea. Never too pricey, but the work is oustanding and their team is so great. Especially when it comes to explaining the work and what they are doing and why. You never feel like someone is pulling the wool over your eyes. Very transparent and a great staff to boot!

A very trustworthy company and always has the best customer service. They are very knowledgeable…read moreand willing to help however they can.

Wow! These guys are amazing, friendly professionals. They dug and board a hole to the back of my…read moreproperty to install a water hydrant for me to water my new trees. They were very carefully with my driveway, told me what exactly they were doing and asked about any concerns before we even go started. They even fixed some discovered items that were not in the quote to ensure everything is perfect when they left. Unbelievable crew this outfit has. Will definitely recommend and will definitely use them again.

Our sump pump in the basement decided to continuously run this morning and as it had pumped out all…read morethe water, the pump overheated causing a bad odor. I called Mikes (it's a Sunday). I was able to keep the pump operational until they showed up. They immediately knew what was wrong and fixed it. Then he used a zip strip to prevent any reoccurrence. He ran the pump numerous times to evaluate the strength of the pump (because of it getting hot) and told me that the pump was fine. Fast service. Honest evaluation. Showing up on a Sunday. Mikes gets a big recommend from me!

Would give them 0 stars if i could. Called them out to do a hydro jet down my main sewer line, guy…read moreran the machine for maybe 20 minutes and told me I was good to go. 4 days later my sewage line backed up into my bath tub! Mikes sewer had a 6 month guarantee on any back ups after the hydro jet, but failed to answer any of the multiple phone calls and voice mails I left with them! they ghosted me and charged me 600$, ended up having roto rooter come out and pull out over 10lbs of roots out of my drain line and took 3 and a half hours to complete the job properly! Mikes sewer and drain is a joke! Reccommend using any one else other than them!

Kirk is a great plumber and an honest dude. He believes in the products he provides (Sterling) and…read moreinstalls them at a great price compared to the standard market rate for plumbers in Dayton, OH. He is responsive and easy to work with for any of your project or repair needs.

I would strongly advise others to not hire this company based on our experience…read more We hired Kirk to replace a water heater in our home that we supplied. After installation, he told us there was no power going to the water heater and suspected an issue with the breaker, so we were instructed to call an electrician. Before leaving, he told us that once power was restored, we should contact him if we experienced any additional problems, such as a leak. We hired an electrician, who immediately expressed concerns about the installation stating, "where did you find these guys? I would not hire them again". He determined that the water heater had been wired incorrectly, which was causing the breaker to repeatedly trip and preventing the water heater from receiving power. There was no issue with the breaker itself. After the electrician corrected the wiring and restored power, the water heater displayed a "leak detected" error. We planned to contact Kirk the following morning to discuss these issues. However, around 8 p.m. that evening, his son texted asking if we had received the invoice. My husband confirmed that we had and began explaining what the electrician had found. Shortly afterward, around 9 p.m., Kirk called us. Instead of having a conversation about our concerns, he began yelling at both my husband and me. He was yelling to the point that we were barely able to speak. The only thing I was able to say was, "Kirk, please calm down." He continued yelling, stated that he was sending us to collections, and hung up. Our subsequent calls were not answered. To be clear, we never stated that we would not pay the bill. In fact, when their payment system was not working on the day of installation, we were told the invoice would be emailed to us and to "pay at our convenience." We simply wanted the opportunity to discuss the problems discovered after the installation before resolving the invoice. Regardless of any disagreement about a bill or workmanship, I do not believe a customer should be screamed at for raising legitimate concerns about work performed in their home. Based on both our experience with the installation and the way our concerns were handled afterward, we will not be using again and do NOT recommended him to others.

I got a quote and though I didn't accept the bid we got talking about the project and I later let…read morethem know of needing to have the bathroom floor done. They gave me a positive response on what it would cost and I gladly accepted. Very punctual and professional and completed the job in less than 3 hrs. Perfect in every way. Highly recommend

They were hired through Home Depot to install a new water heater for me. My service window was…read more10am-12pm. No answer from them at 12:12pm. Had to reach out. Then decided to tell me that they are running behind. Could not give me an update to when. 1:54pm still nothing. Had to call Home Depot and ask what is going on. 2:59pm at my house with no heads up. Upset that no one is home now. Finally called me and I told them I will be back in 30 mins. They came inside and tried to tell me I needed all of these things. Told them I didn't need them and they said then we can't do the install. Ask the guy to leave and he did. The best part was he said it would take 6 hours to do the job and drain the old tank. Now I know why they are behind.

Mr Brown is simply excellent. Very modest as well. A bit hard to connect with, since he's a…read moreone-man business, but well worth your patience. His costs are also unbeatable.

Fair price for great service. One man band so he is in demand…read more And may take an extra day or two to get to you but in the long run worth it

I'm a repeat customer. We had the KZ team add the DrySpace under deck drainage system to our 2nd…read morestory deck and they did a great job. They reported on time and completed the project on schedule in 2 days. I've recommended their service to my neighbors and other friends.

I usually *never* do these reviews, but I have to give credit where it's deserved. My parent's…read moredeck needed to be updated due to years of neglect. Keith stopped by to provided an estimate and time frame for repairs. We purchased the material from his quote/contract sheet at Home Depot. Keith picked up the supplies and arrived on time to start work. After a couple of days, he and his team completed the deck rehab and my parents couldn't be more pleased with the quality of work. I checked out the job last week and won't have to worry about my parents in their 80s accessing their deck. Nice work! We are currently discussing a new project related to a rental property with Keith as repeat customers.