I sought care from Dr. Joshua Rokaw, an endocrinologist, after my dermatologist recommended seeing…read moreone for my Hashimoto's thyroiditis (an autoimmune condition). I usually rely on my GP for referrals, but this time I searched online and chose him because he was the only provider offering a relatively early in-person appointment. I arrived on time for what I had specifically requested and confirmed as an in-person visit. However, the receptionist (or office manager) greeted me rudely and unpleasantly, insisting it was scheduled as a Zoom appointment. No one called the day before to confirm, despite standard practice. When I handed over my insurance card, she thrust an iPad at me in a hostile manner to sign again, with no courtesy or explanation. Her tone and attitude were so consistently unpleasant that I wondered why someone so unhappy would remain in a patient-facing medical role,there are plenty of opportunities elsewhere in healthcare. Eventually, I was seen by Dr. Rokaw, who appeared to be a rather large, older physician (in practice for over 40 years). I mentioned I'd done some personal research on Hashimoto's to better understand my condition, and he responded dismissively with something like, 'If you already know the answers, why are you here?' His bedside manner felt condescending, abrupt, and uninterested--he seemed to go out of his way to make me feel foolish rather than addressing my concerns helpfully. Overall, the visit was unproductive and left me feeling dismissed. Given his long tenure, advanced age, and what appeared to be a sedentary build suggesting limited personal focus on physical health, it might be time for Dr. Rokaw to consider retirement. He could benefit from stepping away to prioritize exercise, improve his own well-being, and perhaps work on more respectful patient interactions. I strongly advise others--especially those with chronic autoimmune conditions like Hashimoto's--to run the other way and seek a more engaged, compassionate provider elsewhere.

I've been seeing Dr. Rokaw as my primary care physician for a while now, ever since I had to change…read moreinsurances after turning 18. He's always so attentive, thorough, and genuinely cares about his patients. He takes the time to explain everything clearly and always follows up to make sure I'm doing okay. As someone currently in nursing school, I really appreciate how supportive he is -- he always makes sure I have everything I need, and it's extra inspiring knowing he used to be a nurse himself! He truly understands what it's like to be on both sides of healthcare. I'm a woman in my 20s, and he always makes me feel comfortable, respected, and cared for, especially during the more stressful or scary moments. You can tell he loves what he does and really wants the best for his patients. Also, shoutout to the front desk girl (I'm so sorry I don't know her name!) -- she's always kind, efficient, and welcoming every time I come in. If you're looking for a doctor who listens, follows through, and genuinely cares, Dr. Rokaw is the one. I can't recommend him enough!

I have been coming to Dr. Roan for years. She is the most kind hearted primary care physician I…read morehave ever had. She genuinely cares for her patients & makes an effort to know them. Dr. Roan is very knowledgeable, patient & loving. Next year I will be 26 & I will no longer be on my parents plan. I can't imagine not having her as my PCP. She knows my mom, she always tells me to tell her to say hi, she's just so darn sweet! Thank you so much Dr. Roan for being YOU!

Dr. Roan has been my doctor for 2 1/2 years at Kaiser. She is one of the best General…read morePractitioners I've had. She listens and does her best to get to the route of the problem instead of throwing meds at you.

Average wait time is anywhere from 10 min to an hour. Just to get out of the waiting room…read more Once your in the examination room, you can be waiting for another 15 min to 45 depending on how busy they are. Today is a Friday and I waited just shy of an hour.

Dr. Ahn is a great Dr. She really cares about her patients and she is very professional…read more I am very grateful I have her as my doctor.

This place is horrifying and horrible if you are sick an lad you need help this is not the place to…read morego the woman In the front office is horrible and rude. One goes to the doctor to get hep and treatment but the woman in the front office will tell you good bye if they don't like you I was going to be 20 minutes late because I was stuck in a parking lot from Christmas shopping every one was out shopping trying to get out but o e of the cars in front got stuck so I called the office there phone system was down. So I get to the office the lady is mad and super rude I told her I was stuck in a parking lot and I tried to call you she said the phone system plus down NOW you have to wait for us just like we waited for you!!! Ride this wasn't why I wanted to go to this doctor and thank god I did not think about it anyway I will contact department of healthcare and file a complaint

Great endocrinologist very nice and caring doctor. No wait time which you can hardly find. Amazing…read moreenvironment, friendly and quick care. Doctor takes his time no rush whatsoever. He is very knowledgeable and successful and helped me feel much better about my condition. That things are looking up. I'm very grateful of this opportunity and thankful to the endocrinologist and his office staff. Glad I found him :) thank you so much Doctor!!!

Dr. Kamran Rabbani is an exceptional physician and one of the most thorough, attentive doctors I…read morehave ever worked with. He has been my primary care doctor for years, not just for me but for my family as well, and the level of care he provides is truly outstanding. Dr. Rabbani takes a comprehensive, long-term approach to health. He closely monitors lab work, medications, and overall wellness, and he actively coordinates with specialists to make sure nothing falls through the cracks. That continuity of care has made a tremendous difference for me. As I've gotten older, his guidance on lifestyle, prevention, and medical management has helped me become healthier, more stable, and more proactive about my health than ever before. At 39, I am in the best shape of my life, and I genuinely credit that to his care and oversight. What truly sets Dr. Rabbani apart is how engaged and invested he is in his patients. He takes the time to listen, explain, and offer thoughtful guidance not just about test results and medications, but about long-term health decisions. He is someone I trust for honest, practical advice, and that level of trust and consistency has been life-changing for me. As a first responder, my health and performance matter on a daily basis, and I literally trust Dr. Rabbani with my life. Because of the care he provides, I am able to stay active, strong, and capable in a demanding profession, even as I get older. His attention to detail and long-term planning has allowed me to stay in my prime and continue doing the work I love safely and confidently. Just as important, his entire office reflects that same level of excellence. The nurses, medical assistants, and front-office staff are consistently kind, professional, and attentive. They make every visit feel welcoming, organized, and efficient, and they truly create an environment where patients feel cared for and respected. You never feel rushed, dismissed, or treated like a number. The whole team makes sure you understand what's happening with your care and that everything is handled smoothly from start to finish. If you are looking for a truly professional, proactive, and life-changing physician, I cannot recommend Dr. Rabbani highly enough. He and his staff have made a lasting positive impact on my life and my family's health, and I am extremely grateful to be under their care.

My experience with Kamran Rabbani, MD and his office has been nothing short of a nightmare. I was…read moreinvolved in a car accident and was referred to Dr. Rabbani by my attorney for evaluations, tests, and X-rays. My visit took place on 06/25/2025, and ever since that day, the office has consistently failed to provide the medical report needed to close my case. For over five months, I have been calling the office repeatedly, leaving messages, and requesting updates. Every single time, I was either ignored or told that someone would get back to me--yet no one ever did. The lack of communication, accountability, and professionalism is unbelievable. The staff is extremely unresponsive, and the doctor himself does not seem to take patient care or case follow-ups seriously. This delay has affected my legal case, caused unnecessary stress, and forced me to chase after paperwork that should have been handled promptly. This office shows zero professionalism, zero responsibility, and zero regard for patients who depend on timely documentation, especially after an injury. I would not recommend this doctor or this office to anyone under any circumstances. Avoid this place at all costs.

Have been seeing Dr Hanan Lobel in the last 30 years, and feel very lucky to have him as my family…read moredoctor. The ladies at the front office are professional and friendly, and always compassionate and helpful. Yes, the wait at the waiting room is at times lengthy which tells you that the doctor takes his time and listen to all concerns. I wish the doctor many more years of practice and the ladies at the office all the best & only the best. Thank you . God Bless you & everything you do.

Internal medicine, quality of care good has been very helpful with maintaining and partnering with…read moreme and maintaining my health.. Office staff are helpful but very busy.

Dr Silberstein is so kind, and caring. He has been my doctor for many years and cares for my…read morefamily too

We have received excellent medical care from Dr. Silberstein and the Century Medical Group. The…read morestaff has been very friendly and professional. We highly recommend them.

Dr Chong is a kind, thorough, and knowledgeable doctor. His staff is also kind and attentive…read more Highly recommended.

Dr. Jeffrey Chong is an expert primary care doctor. Wouldn't think of going to anyone else…read more Professional, kind, courteous, quick and incredibly knowledgeable about pretty much ANY medical issue. His office staff is stellar (esp . Ron and nurse Kim). Been with Dr Chong as my PCP for over 7 years and I'm ALWAYS happy with the service he and his staff provide.

Dr. Thomassian is simply the best. I've had a number of…read moremedical issues over the years, and he consistently takes the time to really listen and think things through. I've never felt rushed, and he's always been thoughtful about ordering tests and following up when needed. I've seen some negative reviews about the office staff, but that hasn't been my experience at all. Anytime I've interacted with them, they've been kind, responsive, and genuinely helpful. I'm very grateful to have a PCP who is both knowledgeable and compassionate,it makes a huge difference when navigating ongoing medical issues

Ara Thomassian, MD is the best doctor I have ever had, fast easy to speak with and his people that…read morework with him are the best I am surprised he has not had to limit the number of patients because he is so qualified. He is simply the best. Larry B Stevenson

Great doctor, professional, intelligent, attentive. Helped me a lot, always a pleasure to come to…read moreher office.

I have been seeing Dr. Phan since 2017! I found her from my insurance website and that was best of…read morethe choice! Her office staff was very helpful and patient! Clinics is clean and organized! Dr. Phan is patient and caring and gives me good advices every time. She also answers my calls and emails in a timely manner. I will not go to any other doctor but her even after I relocated to the Bay Area! Highly recommended Dr. Denise Phan!