Average wait time is anywhere from 10 min to an hour. Just to get out of the waiting room. Once your in the examination room, you can be waiting for another 15 min to 45 depending on how busy they are. Today is a Friday and I waited just shy of an hour. read more

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Dr. Ahn is a great Dr. She really cares about her patients and she is very professional. I am very grateful I have her as my doctor. read more

Update: I called the office yet again and this time after I was on hold, I was told that the nurse said I need to make an appointment with the doctor since it has been more than 6 months since I was there. I don't mind having an appointment but I wouldve liked someone to have told me that over the last half a dozen times I called to inquire about my prescription. I dont think that a patient should have to follow up so many times, and I think if the staff says they will call you back if there are any issues, i trust that they will call back. I now have an appointment 4 days from now with Dr. Ahn and they couldnt care less that they dropped the ball or that I am out of medication for over 3 weeks. This office does not care about patients, their main goal is to get you off the phone and hope you go away. I most likely will be looking for another doctor in 2021 read more

Dr. Eliza Ahn has been my doctor since 2006 she recently moved in 2021 to suite #311 in the same building with a new phone number 747 800 7454. In the last 15 years since she has been my doctor she has never let me down. I'm not an easy patient because of my disabilities and Dr Elisa Ahn has gone above an beyond to keep me healthy. I highly recommend her. Her correct address is: 15243 Vanowen St #311 Van Nuys Calif 91405 Main phone number 747 800 7454 Text - Voicemail 747 777 0125. Thank you Dr. Ahn! read more

This is my experience with this office and is no way intended to persuade anyone to not seek care with this physician. I just moved to this area and chose Dr. Ahn as my PCP. I made an appointment to see her for a wellness exam... so far no issues. Before my appointment I had an urgent medical concern. I called her office and asked to see her sooner. Her office staff begrudgingly gave me an appointment. I arrive 10 minutes early to my appointment and complete paperwork. After 45 minutes I checked if the doctor was ready to see me. The young girl at the front desk told the other lady that I was "annoying". I heard her and did not react and let it slide. Please keep in mind that they are 45 minutes late and I had only asked once plus it was a work day for me. I was finally called in to see her after waiting 45+ minutes and explained that all I needed was a referral. The doctor walks in and almost immediately begins to lecture me on how my insurance works. I told her I completely understand how it works as I am in the field. I tried explaining my situation. She does not listen to what I have to say, tells me what she thinks is wrong even though I KNOW what's wrong because i have a reoccurring condition and hurried me out of the office. She told me that I am just going to have to ride out the pain for a few days and wait for my referral... no empathy at all. All I can say is that I personally did not have the best experience. Maybe someone else will have a better experience. read more

I have a battle with Lymphedema which disables me to walk. I'm 71 and prior to going to Dr. Ahn I was told for years by doctors I would never walk. Four years ago I chose Dr. Ahn because she is not only my primary doctor but she also practices abroad. Her worldly knowledge made it possible to try different solutions for my problem helping me to walk. I called Dr. Ahn's office a month ago and and I was told they had no knowledge of where she had moved and I could choose one of their doctors. I checked my mail and found out she moved to the third floor and has a new phone number. read more

I would like to thank my doctor for her wonderful service.. She is one of the best Since i stated see her my health has made a completely change.. i don't know why is took me long to find her i highly recommend my doctor to anyone.. read more

Unacceptable treatment, though this may be an industry trend. I am a healthy 54 yo male and I'm going through noticeable changes with regards to motivation and achieving exercise results. Here is my issue with Dr. Ahn, my primary care provider: in the 30 months she was my physician she failed to help me address and improve concerns (the changes occurring within me). I had multiple blood panels (screened for everything) completed ($) and received numerous referrals for additional specialist examination and testing ($$). With each follow-up she resolved to stating you are a very healthy man, and each time I'd reply "no my body is changing here are the symptoms" ($$$). What can we do? More referrals ($$$$). Another follow-up, now by phone (covid precautions), and again she has nothing to offer regarding my acknowledged concerns. She gladly accepted scheduled to see me ($), gladly referred me to additional specialists ($$), gladly scheduled me for follow ($$$), but never once has she provided guidance as to options. I should have known this would be a bad experience when I first saw the shared office located at 15243 Vanowen St. Ste 101. Stacks of documents to be imaged/uploaded to their share-drive (still doesn't explain why my first blood panel was sent to the residence of my ex-wife and not mine, mind you I completed the new patient documentation so they had my address). If you are a healthy person going through normal life changes, DO NOT select Eliza Ahn as you Dr. You will not receive the assistance you deserve. She seems to have checked out (professionally) and has been HMO'd ($$$). To be fair, this may be an industry trend so be aware of who you select. Do not waste you time if you feel your concerns are not being addressed. More of us patients need to use YELP to inform, this is a viable option for making such important decisions. Dr.s are not perfect, the make errors, they get lazy, the become part of the HMO $$$ scheme. read more

Dr Ahn is a wonderful caring physician. Kind and compassionate in the practice of medicine. A rarity in today's world

Normally I wouldn't bother giving a bad review for any service, but I feel the need to warn everyone about Dr. Ahn. The short version: Do NOT go to her. I made that mistake twice and now I'm literally going to have to pay for it. I went to her originally because she was the doctor ascribed to me from a new health insurance. She was very rude, literally got up and started leaving as she was talking to me, and I had to call out to her to ask if the appointment was over, which she called over her shoulder to tell me yes. I didn't think too much of it though because all I really went there for was a prescription I've had for years, knew the amount, didn't need it changed, whatever. After some mixup outside of this I ended up having to get the prescription from her again instead of just calling in a refill. The first problem was the office itself, which had moved since my last appointment. I'm not the type of person to get headaches or have allergies, but the moment I walked into that office I knew I got sick. It literally smelled like mold in there, I couldn't breathe, and I immediately got this pounding headache from it. A lot of people in the waiting room were coughing as well. There were also no windows anywhere, it felt super unhealthy. I finally get called in, a nurse checks my vitals and asks why I'm there as usual, and I'm waiting for Dr. Ahn for a really long time. Eventually a second nurse comes in and asks me the same questions the first one did, so I was confused and thought for some reason I had gotten another doctor. I asked her why she was asking again and where Dr. Ahn was, and she literally told me that they have two nurses come ask the patients what's wrong with them, because Dr. Ahn doesn't listen when the patients tell her what's wrong. I'm so baffled at this, and by the way, this nurse was WAY more helpful than Dr. Ahn was this whole time. I have to wait even longer and when Dr. Ahn finally comes in, she bursts through the door holding this cup of sizzling liquid, no hello, no explanation, and immediately comes up and tries to put it on my skin. It's to the point where I have to physically push her back and ask what she was doing. She said she was getting rid of skin tags on my neck. I tried to tell her that's not what I was there for but she says it's preventative and again is still pushing me back physically on it. Before I could even stop her the first time she had already gotten me with it so I just ended up letting her continue (by this point it had been a couple hours of me being there not being able to breathe properly and feeling awful so I just wanted to do whatever to get out asap). Again, I'm there for a refill on a prescription. When we finally get to talking about it, she immediately offers me triple the dosage and to put me on an additional medication as well. I hadn't told her any new symptoms or problems with my original dosage, and I wasn't coming in there to change it all, she just decided for some reason that was the right thing to suggest? Obviously I said no, I finally got my actual prescription and managed to get out (after paying the new co-pay which had doubled since my first visit). I was legitimately bedridden for 2 days after this because I honestly did get sick just from being in that office. They tried to call me for a followup appointment and I told them as politely as possible that there is absolutely no way I'm ever going back and that they should check out if there is mold in their building. Since I was only there for the prescription and I've done this countless times before, that really should have been the last payment I made with them. This could be a mistake on my insurance's end, but I'm absolutely fuming because I just got a bill from her office, including the co-pay I already paid in person and two charges for "the removal of skin tags" that again I had no intention of getting. TL;DR - Dr. Ahn is a horrible doctor, extremely unprofessional, the building itself literally made me sick, and there's clearly something wrong billing-wise as well. Do not go to her. read more

Dr.Ahn and her staff are the absolute best they Are both time efficient and very thorough. I have never received such great care from a primary dr before and am so grateful to have her. She is so kind and really listens to ur concerns and also very patient. read more

I went for my annual physical exam and asked for a referral for a chiropractor. Because of that they charged me a doctor visit when in fact it is supposed to be free. What a scammer! Patients beware! read more

Just impossible to make an appointment. Once you are put on hold over the phone, no answer for more than 20 min. I tried making appointment through Zocdoc 3 days prior to the day I wanted fo go, and it was on Pending until 1 hour before the time, so I had to cancel it. Tried reaching out but impossible go get gold of someone. Wasted my day waiting for confirmation. I like Dr. Ahn, but I really hope they do something to improve their system. read more

I have been trying to get an appointment with dr Ahn for approximately 6 weeks. Every time I called, the office was not open or they were on lunch (even when I called at 2pm - after their lunch - I was told to call back in 15 minutes). I got through 1 time and made an appointment a month in advance with dr. Ahn (that's the soonest I could get because her hours are so limited) but I have to work now. So I'm trying to reschedule my appointment for next week and it's been so frustrating trying to get through. The answering service is very rude. When I called a few minutes ago someone answers saying "valley Presbyterian" but when I try to change my appointment they cut me off. In a rude tone of voice they tell me they are an answering service and the office is closed. In the message it doesn't say that they close at 5pm and he woman answering didn't identify herself as an answering service so I assumed I was speaking with the correct office...there is no reason for her to be rude to me. The customer service and limited hours make me want to look for another doctor. read more

She is horrible! She does not listen to you about what is bothering you and tries to dismiss your symptoms. I have gone to her at least 3 times and always with the same issue. I ask her to refer me to a specialist but she dismisses it and prescribes me the same medicine I've told her in the past does not do anything for me. Also, she could've killed my (potential) unborn child! I told her I hadn't had my period in a while since my cycles are so irregular, but i wanted to normalize them, and I felt like I had a UTI. She prescribed me antibiotics and birth control pills. Shouldn't it be common sense to first check if I am pregnant since I hadn't had it in a while before prescribing me any medicine that could harm a fetus? All other doctors I have gone to have done this first before giving me anything. After she prescribed me the medicine, I asked her "shouldn't I get a pregnancy test first?" and she seemed upset that I questioned her and told me to "shh" while she gathered her thoughts. It turns out I wasn't pregnant, but she really made me question her competence as a doctor. Oh!! And I forgot to mention, the first time I went with her, I was there for a check up because I hadn't had one in over a year. I was in the waiting room for at least 1 1/2 hours passed my appointment time. When I finally did see her she asked me when my last check up was and I told her over a year ago. Her response? "You're fine." and did not bother checking me at all. I heard her stomach rumbling while we were in the exam room so I guess her getting some lunch was more important than her patient. I want to change doctors but my insurance's website makes it so difficult to find a decent one! read more

Dr. Ahn Eliza was knowledgable but left me with more questions than answers and very frustrated. She wouldn't let me finish explaining what was bothering me, constantly interrupting. There was no time to ask questions at the end. Also, she was a half hour late. I had made an appointment for 9:45am, I got into the exam room, the nurse took my blood pressure and drew blood in 5 minutes. Dr. Eliza was nowhere to be seen until 10:15. I remember the nurses saying to each other that she wasn't in yet, while I was waiting in the exam room. I'll be finding another GP for my next check-up or illness, based on bedside manner mostly. read more