I had been with Kaiser for 10 years but had to change medical care due to coverage changes with my work policy. I tried another doctor in the valley and was shocked to find out that my doctor didn't know what Prep was, much less how to help queer patients manage their care. My partner researched our coverage and found Optum. The staff is amazing and knowledgeable of queer health, especially Lilliana Orellana! As the Patient Relations Liaison, Lilliana made sure every step of the registration process was simple and understood! She gave us an information packet which goes above and beyond what we need to manage our care. Dr. Joey Brett was a godsend, and that's no exaggeration! His knowledge of queer health, kindness, and attention to detail was great. He also has great patient/doctor communication skills. I finally feel like I'm getting adequate care since leaving Kaiser. If you're queer, or even not, and live in the Valley, I'd highly recommend this place! read more

This office has to verify the patient's insurance before the appointment date, Today I sat down about 35 minutes and they couldn't verify my insurance because the insurance system is so slow. I'm sure they know about the slow system of the insurance, so why just don't verify the eligibility before the appointment date. read more

Absolutely terrible. Mostly because it's run by Optum. No way to contact office. They don't check their messages from the third party. Cancel appointments. Probably worst care I have ever had. read more

Dr joey Brett has taken care of me the last 15years. Didn't realize it's been this long. Even though I don't have insurance, there's no other doctor I'd rather see. You would be amiss if you didn't have him also care for you, he truly cares about you as a person which is all I have ever wanted coming from a small town. Love you and Claudia so much! Thank you always for your continuous care. read more

My doctor left his private practice to join optum. I saw him last year before he moved. I need a prescription refilled last week so I submitted at the pharmacy. Almost a week later I receive a text from the pharmacy stating my doctor won't renew. Ok I have to make an appointment and see him. Fair enough... I try calling his office and it's now automated and you can't speak with anyone physically at his office. It's now some random customer service rep who doesn't know or care about you and your history. I made an appointment and sent a secured message to my doctor explaining the situation and asking for a small supply of meds to hold me over until my appointment. Mind you, SOONEST appt is in January. I receive a confirmation text. Then I receive another text cancelling my appointment and rescheduling for a new day and time that don't work for me. I had to call again and pick a new date and time. This morning I call to follow up on my request for medication I'm transferred to another generic rep who doesn't know me or care about me. She was rude and rushed me off the phone. She also provided me with incorrect information. She claimed to have been looking at the wrong dates. When medical providers block patient contact to their offices, and only allow you to speak with some clueless representative, you know you're not in the right place. So far optum is an absolute nightmare and I'm not impressed. If this is the only provider group my doctor is affiliated with, then I'm done. Oh here's the fun part... because I saw my doctor BEFORE he joined optum, they're making me show up early to fill out paperwork. Did they not transfer my files? This is not how to make patients feel good about being part od your network. UPDATE - 12/29/23 - I received another random text rescheduling my appointment. They didn't contact me or ask me. They just decided to send an automated text. Apparently their system does whatever it wants. read more

Fantastic dr Kunigonis! The Dr. is a gentle, kind and efficient practitioner. She gave me shoe and insole recommendations and a cortisone shot on my right big toe. I was quite apprehensive about that, of course but my experience was surprisingly painless. The next day was quite painful but since than, a few months in, i have no pain. Well, mybe a little but nothing as debilitating. Thank you, Dr Kunigonis. read more

Optum - Vanowen - The entrance to Dr Kunigonis, the foot doc - Family Practice Near Me - Van Nuys, California

Update: There is a lot more parking (in back) than originally mentioned though street parking is available too. Walk-ins are welcome though calling ahead to set up appointments is by far the easiest and surest way to be seen. read more

Optum - Vanowen - Family Practice Near Me - Van Nuys, California

My husband had COVID. I'm currently working out of state and he had it so bad, he was crawling from the bedroom to the bathroom. Eventually, he just made a bed in the bathroom. He was so sick, he could not drive. This was right before vaccinations came out so it's not like he could ask a friend or family member to risk their own life/health to drive him for a test to confirm what we already knew. We knew it was COVID without testing him because his entire workplace had it. One co-worker had already died from it. My husband has been a long time patient of Dr. Brett. We are talking 15 years. He could not keep food down. He called to ask for Zofran. He's a pharmacist so he knew what he needed. The front office wouldn't even pass the message to Dr. Brett. What is that?! When I need something from MY doctor, all I have to do is call and a prescription is sent over to my pharmacy. THAT is how it should work (especially when you have been a patient of a doctor for that length of time). THIS OFFICE FAILED HIM AT HIS SICKEST. Is that an office you want to go to? No. Don't trust your health to these people. Dr. Brett is a good doctor. But this front office is the worst and you won't ever get a message through to him. There are so many other PCs out there with great front office staff. Choose one of them instead so you don't have to go through this when you need your doctor the most. (And if the message did get through to Dr. Brett and he actually denied the Zofran, that's not a doctor you want either. My sister(s)-in-law always phone for Zofran when the kids have the stomach flu and the doctor just sends the scrip over because no one needs to see vomiting kids when a bug is going around.) We never went back. read more

Optum makes it way too difficult to get a hold of anyone at my doctor's office. Joey Brett is great but since he moved to optum it's become such a hassle to get a hold of his office. Optum will pass you around to different people or just hang up on you and have you calling back about 100 times just to get an answer that they don't know why his office isn't picking up and that they will call back but they never call you back. They also won't give you a direct phone number to the doctor's office so every time you call you have to explain your whole situation over again just for them to tell you that they can't help you reach your doctor and that they don't know ow why. Way too much bureaucracy in between me and my doctor. This place is so frustrating. Do yourself a favor and don't join optum and if your doctor leaves his practice to join optum then find another doctor. read more

I had been a patient of Dr. Joey Brett for years. However since he has gone to Optum, I have chosen to move on to Kaiser. Unfortunately all my records from my time with Dr. Brett are now handled by Cariend and getting anything from them or Optum is a NIGHTMARE of phone mazes and filling out forms. Talking to a human is close to impossible. Grant you Kaiser is no better. Overall the medical industry is not about care but another money making arm of pharmaceutical companies. That was evidenced with I was unexpectly diagnosed with type 2 Diabetes and Dr. Brett's first response was pills, without any discussion of my diet (or that fact that I had just had Covid). In 6 months my numbers were back to normal range. SO this is a Dr. Brett if you are reading this, you are a nice guy, but getting through to you and your old receptionists to find out any of my history is impossible - and maybe talk to patients first about alternatives to prescriptions. read more

lgbtqia+ doctor joey brett is great, cant complain much about him or the lady nurse practitioners there. there is a male nurse practitioner there that could use more training tho. having health w a host of teledoc/urgent care/ insurance bureaucratic phone calls that led nowhere i finally got thru to a telephone appt w this male nurse practitioner. i asked for two scripts that is not out of the ordinary, especially if he looked at my chart as ive gotten them before. i also mentioned that im a primary care giver to an elderly parent w cancer and a young child under two, so its important that i manage the risk for them to be near me and back on my feet asap. he argues with every symptom and time the symptom appeared after i answer the vague questions he asks. like sir, these are just words, and the calendar of symptoms checks out. also im fluent but english isn't my first language, and health wise, on one of the worst days, please be a little bit flexible if i didn't use the exact wording you want. he agreed to give one script but not the other citing national health org. recommendations jargon. i swear he was reading from a text book. also ironically used phrases like "i hear you!" and continues on w/ the generic babble. i answered back, "do you? bc i don't think you do!" and he said ok and hung up. best part was- this male nurse partitioner took not a single note so he did not even send the one script he agreed to send, when i called back, the telephone nurse had no idea what i was talking about... so we are back to zero. always a bonus when it took all day to get to this point. male nurse practitioner, you got your degree and you know everything, maybe learn some doctor bedside manners and a lil compassion goes a long way. you may be an expert w medicine but youre not an expert w people. dont minimize what/how/when i feel things, especially since i just told you and twisting my words around is not professional. patients know their bodies don't be petty! also these drugs arent even considered controlled substances, just regular ol get better medicines. read more

Professional and Friendly, Funny and Nice with my son - that what I was looking for. Recommend. read more

Optum - Vanowen - Family Practice Near Me - Van Nuys, California

I am so fortunate I choose Dr Brett for my health care.. This is the second time i have visited this office. Very nice and welcoming front desk. Excellent Doctor, caring , kind and very helpful. It can be difficult to find decent care. Therefore I highly recommend Dr Brett. read more

I've written a few short reviews, this is not going to be one of them. I never liked going to the doctor's office, same goes for taking my car to the mechanic. It always seems they find something wrong other than what you came in for and you never get fixed what you thought was broken. This was until recently my perception and it kept me from going for regular check ups. Well just like a car if you don't do the regular maintenance on your body you'll pay even more in the end. Early in August 2008 I experienced this in the worst way. I had just signed up a few months earlier for new a new health plan. Looking through the thick book of primary care physicians I was wondering if I'd ever find a doctor I'd be comfortable with. I decided to do a check on the LGBT sites and see if there was a "family" friendly doctor in my area. Dr. Brett's name showed up with a few nice reviews so I added his code to the little box on my sign up form and mailed it back to HR. I got my ID card in the mail and a nice welcome letter a few days later. Did I go in for a visit and check up? NO. On 8-8-08 I went down like a ton of bricks. Heart attack and stroke! I spent a few days in the hospital and then went home for a few months or rehabilitation. First order of business was to start a relationship with my primary care doctor. I made my way to Dr. Brett's office in Sherman Oaks with a handful of papers from the hospital and a feeling of doom and gloom. What was this guy going to say? "You should have taken better care of yourself." or " Tisk Tisk, we could have caught this with a regular check up....." I was setting myself up for a lecture by someone I've never met who had seen pictures of my insides already. Dr. Brett's office was easy enough to find and the "first time visit" paper work was fairly simple and straight forward. I arrived about twenty minutes early but by the time I filled out the forms Dr. Brett was ready to see me. A quick vitals session with the nurse and I found myself in one of the many examination rooms. I was pleasantly surprised when Dr Brett entered the room with my chart in hand and a big smile on his face. He immediately welcomed me and said, "Looks like you've had a rough month, glad to see you recovering so well." This was not the scary guy I was dreading. He spent time to get to know me, asking about my diet, job, family etc. He worked through the procedures I'd undergone and gave me some advice on how to handle the lifestyle changes I'd have to undergo. What impressed me the most, how much insight he gave on the little details of surviving and dealing with the impairments that come with having a stroke. I didn't get the lecture I was dreading but instead got a caring and concerned doctor willing to empathize with what I went through at the same time providing me with a clear authoritative understanding of what I needed to do to avoid another one. I've now been religiously going to my regular check ups without the fear and apprehension I had experienced with my previous doctors. You know, the ones I never went to see! Dr. Brett's staff works hard to keep the scheduling and paperwork from being a chore and they always have a professional yet warm way of greeting you. Dr. Brett continues to guide me through the maze of recovery and gives great care and advice. He is always willing to take time to listen to my concerns and I never feel embarrassed asking the silly questions. Amazingly, I've never been this comfortable telling a doctor EXACTLY where it hurts. Now if only I can find a mechanic this good. read more

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I'm really disappointed in this doctor. My mother lives at an assisted living facility where he was one of the rounding physicians. After twenty years of being a patient with a different physician, we made the decision to switch to Dr. Brett because it was so much more convenient for her to be seen at the facility. We didn't make this decision easily; we met face-to-face with Dr. Brett, asked questions, made sure my mom felt comfortable with him, and emphasized that my mom would be leaving a long-term physician relationship to enter into his care. He promised us that, even though he was soon making changes to his practice, he would ensure he remained a rounding doctor at the facility, and that he would remain her doctor. This was in April. Cut to: August 27. I learn from the facility Dr. Brett will no longer be a rounding physician there because his insurance would be too expensive under whatever new situation he has going on in his practice. My mom has a lot of difficulty with change, and we trusted this doctor's word. Now she has to get used to another new doctor, after the very recent death of her husband. Not a good look, Dr. Brett. read more

I really like Dr. Brett. He is easy to talk to and truly listens to your concerns. I'm very picky about doctors and hated to leave mine in Virginia when I moved. He is great at referring out if needed and does a great job in taking care of his patients. read more

Worst medical provider I've ever experienced in my 32yrs. Doctors and staff give below the bar care. There are no follow ups regarding concerns, and doctors to not receive messages from staff. COVID is not a reason to provide horrible customer service. read more

Very insensitive person, unless he has a personal problem with ex smokers, which means he probably shouldn't have become a doctor. He diagnosed me with COPD by stating, "Well, you can't be a lifelong smoker and not expect to get COPD or lung cancer." I was too shocked to respond properly. He didn't even explain that COPD is an incurable, progressive, fatal illness. He just told me to see a pulmonologist. Am I being too sensitive? Well, if you think so, them by all means go to him. If you'd rather be treated with a little kindness, find another doctor. read more

The worst experience I ever had! It's so bad that is behind of any explanation. I definitely won't recommend this medical officer to any one. read more

Dr. Brett was so helpful navigating a health plan for me after a nasty fall at my place of employment. Since I had an appointment to get a prescription refill, I saw him the week after my fall. He was surprised at the extent of my injuries, and basically how beat-up I was. The emergency care I received was inadequate, and Dr. Brett advised me to seek further medical attention from specialists. That observation really saved me from returning to work before being fully evaluated or properly cared for. I am so appreciative. He spent a lot of time with me. He was kind, compassionate and caring. He took the lead and did much more for me than the doctors did during my two visits to an emergency facility. Thank you Dr. Brett! Kathy Schiefer, Patient read more

I was very ill and needed to see a doctor right away. Being that I just got insurance I headed over to the list and picked out a few that sounded good. I called up this office and asked if I could get an appointment for that day (this girl was in serious pain, fever, stomach, the works) and was told if I got there before 10 AM (it was 9:15 AM) that they could take me. I busted my sickly butt getting dressed and getting over there only to....s...i...t......for at least an hour. And it's not like they had cush chairs, I get the feeling Dr. Brett just moved his practice or is just getting started because the lobby was filled with folding chairs. Not the most comfortable chairs in which to sit. I almost got up and left, particularly when I asked the office girl why everyone else in the waiting room was going ahead of me and was told: "I told you on the phone that we were going to try to squeeze you in between appointments so you just have to wait" (no you didn't miss thang) Wow. OK then. Turns out it didn't matter where I was waiting because when I finally got into a room I had to wait another thirty minutes for the doctor to see me. Dr. Brett is actually pretty good. He's an analytical type, you can see his mind working down all the possibilities as you spill out your symptoms. He apologized for the delay in getting to me, so it shows at least he knows his office wasn't being run in the most efficient manner. He knew right away what was making me sick (turns out it was the medication I was taking -- WTH? Figures....) and sent me on my way. He gets a star and there is a bonus star because his office manager is a former movie star and if you look through the front office towards the back wall you can see older movie posters of her -- Dr. Brett was telling me she was in the original 101 Dalmatians, pretty freakin' sweet. The office itself needs some serious help though, maybe it just needs some more time to get up and running properly and to let those office gals calm their 'tudes a little. read more

I have been a patient of Dr. Brett since July of 1996. I had been diagnosed with Multiple Sclerosis in May of the previous year. I am one who is very apprehensive when it comes to doctors. I had been having symptoms of MS for nearly five years before my diagnosis and being ignored by my previous physicians until I collapsed on May 11, 1995. My first meeting with Dr. Brett went very well. He explained that he had other MS patients he was seeing and understood the complexities of my disease. I was also impressed with the fact that we are so close in age. One thing will stay with me for the rest of my life and is the reason that I have stayed a patient of Dr. Brett all these years. I asked him why he went into the practice of medicine, He said, "I am not in it for money I am in it to help people." I have watched Dr. Brett go from working for another doctor in 1996 to having his own, well run practice today. Dr. Brett is very true to his word. He is straight forward and honest. He is also the most thorough Dr. I have ever seen. Every year like clockwork I receive a complete physical as well as complete chem. Panel (blood work.) I see him throughout the year as necessary for my MS. Dr. Brett has a strong support staff; they do their jobs and do them well; they follow his philosophy of caring for patients. Dr. Brett was also my physician for the eight years when I was doing human subjects research at a well-respected hospital in the area. When one of the experimental drugs went wrong and gave me thyroid cancer in January of 2001, Dr. Brett assisted in finding a wonderful surgeon and was my attending while I was in the hospital. He is one of the most compassionate physicians I have ever known. He always errs on the side of caution and on several occasions his caution saved my life. When I remarried in 2005, I insisted that my wife become one of his patients. She was leery about the two of us having the same physician, but that soon passed and she has been a patient ever since. My MS recently became progressive and Dr. Brett sat with my wife and I as we cried knowing there were no treatment options left for me and I could no longer work. Dr. Brett stood by me and my wife through the process and offered the best comfort that he could to my terminal situation. He is a wealth of knowledge not only of medicine but of humanity. If you are looking for a doctor who cares about you not just as a patient, but as a human being, Dr. Joey Brett, MD should be your doctor. read more

I love Dr Brett! He really is such an amazing doctor. Every doctor I have ever had before him made me feel like I had 10 seconds to talk before they wrote a script and sent me on my way. Dr Brett actually SITS down in the room with you and asks what's going on. He's the first dr I've ever had that I actually thought went into medicine to help people! I was recommended to him by a friend, and could not be more grateful. My husband is now also a patient. So why not 5 stars? It's the same reason as everyone else...the front office staff. I don't think Dr Brett knows how awful they are. I heard him tell Irma ( I think that's her name) to check my insurance for physical therapy referral. As soon as he walked away she rudely shoved a pamphlet in my face and told me to call them. Well, big surprise...they weren't covered. The worst part though, is their attitude. They almost make me want to find another doctor when I have to deal with them on the phone, they are so rude! So why don't I? Every time I actually see Dr Brett I forget about his staff! read more

Do not go to this doctor. His office is poorly managed and unless you want to spend endless hours with their billing department and your insurance provider telling you that Dr Brett's office billed xy and z incorrectly you should avoid this office. In addition, there is absolutely no availability to see this doctor. I saw him last January for an initial visit. The next available date he had to see me was in May for a follow up. When I came that day in May, Dr. Brett wasn't there and didn't bother to call and cancel. He just had a note on the door. So I then rescheduled for the following February because that was the next possible date he had open. He may be a decent doctor (which I can't verify) but he has no availability and you will spend a ton of money to see him because his billing department cant figure out how to deal with a large PPO (Aetna). My blood work, which should have been free cost me $145. Their billing said they never saw this before and she said she doesnt deal with Aetna much. What a waste of time and money. His hours are terrible and his office staff is a complete joke (they don't have email and you have to communicate via fax). Do not waste your time and energy trying to see this doctor. I have never dealt with a doctor that was this unprofessional. read more

Even though I moved 30 miles away, I refused to change my insurance group because I wanted to keep Dr. Brett as my primary doctor. Dr. Brett takes his time with each patient making sure they understand what's going on and making sure all our questions are answered. You can definitely tell he cares about our well being. I have never had any problems with the wait or with his staff. I've been to many different doctors in my life and none of them were more caring, patient, professional or knowledgable than Dr. Brett. read more

Nice guy, friendly. Only problem was the fact that he billed my insurance bogus tests. The guy tried to pull a fast one on my insurance co. Joey, if you're going to bill bogus claims, make sure the tests are consistent with the appropriate gender and age. Like I said, he's a nice guy, has an online presence which makes him viable to the youth community, but be aware of the underbelly of the superficiality of this Sherman Oaks office. #notwinning read more

Gotta say, it may be tough to get an appt with Dr. Brett, but IT IS SO WORTH IT. How many doctors give you a sense that they really care about what's going on ... and how many actually read your charts carefully enough to remind you of what you did last time, and what tests, etc you may be up for? I go to Dr. Brett because I've had other doctors that gave me a sense that I was in a "patient mill". Even if he accommodates tons of people per day, I ABSOLUTELY appreciate that when I have my time with him, he is able to answer all my questions, address all concerns, and even bring up topics of note that I may not have been considering (i.e. possible drug interactions, contraindications, what to expect / watch for, why this or that may be a better idea, etc). This is REAL WORLD medical assistance at its best, and for that reason, I'm gonna keep going :) read more

He's been my doctor since early 20s and I'm planning on keeping it that way for as long as possible. He's been of full amazing support in great times of needs, always available even for a call. I couldn't be any happier! Best decision ever to have him as your primary physician read more

I've been in the area for about a year now and intend to spend a good amount of time in the Valley. About 6 months ago, I needed to find a good, reliable family doctor. I'm very happy to have chosen Dr. Brett, he has been incredible. Dr. Brett takes the time with you to not only get to know your symptoms, but also you as an individual. He has been very thorough in exploring all possible answers to any given medical problem and has really helped me not only get better overall, but helped me understand why I was feeling the way I was in the first place and how to avoid it for the future. On several occasions, I've had a personal medical question and both his staff and Dr. Brett himself have taken ample time to help answer any of my questions or concerns over the phone. Dr. Brett has been realistic and reasonable about his suggestions for treatment. On some occasions, I have had to wait a little longer than I had hoped for my appointment, but I always walk out of the office feeling better about my situation or problem and feel like I've made a lot of movement in the right direction (more than you can say about lots of doctors). Both my parents and many people in my family are medical professionals and that being said, I'm very happy to have Dr. Brett as my family doctor and would recommend him very highly! read more

The only thing that I don't like about Dr. Brett was the ease of getting an appointment, and how long I waited before I saw the doctor, when I had arrived 25 minutes early to fill out the "First time here" forms. But, like someone else said, I walked out 1.5 hours later happy, having forgotten about the wait time because for the first time in a long time I felt that the doctor had actually cared about my health issues and was there to truly listen. He took his time and was very thorough in his exam and was very good at explaining the problem and what needed to be done to solve it. If his office was better at appointments and wait time, he'd have 5 stars, but if the reason is he's such a good doctor that he takes his time with all of his patients, then I'm ok with some waiting. read more

Great Doctor with friendly staff. I'm really a typical guy who avoids the Doctor at all cost but when I do have to go the staff is always a pleasure and Doctor Brett hasn't missed a beat, he is very knowledgeable and has always been spot on with anything I've gone to home for. I don't say that lightly as I also work in the Medical field so I am pretty informed. Parking in rear of building and a pharmacy in the building as well. Highly recommend this Doc! read more

I'm so glad my husband convinced me that we should both have the same doctor. Dr. Brett has been my husband's primary physician for over a decade, and I was reluctant to have all our medical information in one office. Thankfully, I got over myself several years ago when I, too, became Dr. Brett's patient. Dr. Brett is the most caring physician I've ever met. He listens attentively to all that's ailing us, and we've never once felt rushed to leave. I appreciate how thorough he is when reviewing my lab results, and if I have questions, he always has the answers. I can recommend him whole-heartedly. He will always be my doctor (and I drive nearly two hours each way to see him...he's that good!) read more

This doctor is very thorough, takes the time with you, willing to address whatever questions and source of health-related anxiety you may have. Gay and Straight friendly and very understanding. Has an arsenal of excellent specialists if the need for a referral comes up. The physicals are thorough and meticulous. Tracks everything on a computer as opposed to some paper chart no one can see or read later. I switched to this doctor per Yelp recommendations last year. Boy am I glad I did. It's like stepping into the 21st century. I got emailed test result when all was ok, and of course he will call you if otherwise. Really cuts down on the pins and needles factor, y'know? The staff are friendly enough and yes, you may occasionally wait a bit in the waiting room or wait longer to fit in a physical appointment. Guess what - that's because he is very good and thorough and is probably taking the time with someone else. Which means when it's your turn - you get the same. After several family MDs in LA - this one's a keeper. read more

Similar to Meg F, Dr. Brett was able to diagnose a decade-long chronic condition that I've had but that several doctors throughout that time had failed to diagnose. He made it look so obvious and easy. Like art. Although I chuckled at the comments about getting an appointment and interacting with the admins at the desk, those things are not the most important to me. The most important thing was a competent doctor who took the time to cover all ground with the patient. Be prepared for a somewhat long-ish wait, but remember that it's worth it when he spends that extra time with you someday. Although I have since moved to NYC, I try to schedule appointments with Dr. Brett when I'm in LA for work every couple of months: he's that worth it. read more

Dr. Brett is amazing. Go see him for your aches and pains. He'll relieve your ailments.

I've been seeing Dr. Brett for 13 years, he is really a great doctor that listens to your concerns and will go the extra mile to double check things. Because of him I even changed my insurance to keep him as my primary doctor. When I had HMO he never gave me an issue to get a referral. Office staff is amazing and Claudia is always very helpful with a beautiful smile. As I've gotten older and started seeing my doctors especially with my parents I realize how a good doctor is great to have and I'm so glad I'm still able to have him as my doctor. read more

Went to this doctor because he is known to be LGBT friendly. I went specifically to get info on and possibly get on PREP. After our initial pleasant conversation I brought up PREP and his demeanor changed- he put his face down and was clearly angry. He spoke to me without looking at me and became preachy and judgmental like "you know it's not a ticket to just be unsafe" - I am negative and I've stayed negative for 39 years. I think I know what I'm doing to stay safe. I don't need a doctor to assume or accuse me of suddenly wanting to be unsafe. He put up all these barriers about tests I need to take and it would be over a month before I could even try PREP. He was actually discouraging in his tone and deliver. I left feeling very judged and very discouraged. read more

Dr. Brett's staff is the worst. And I mean the worst. I should not rate his entire practice solely based on them, but I hate them sooooo much. Not helpful, rude, ignorant little trolls. There have been many complaints leveled at them, but they seem to relish the hate. It is almost as if they have some blackmail on the doctor, that is the only explanation I have for their current employment. As far as Dr. Brett himself, he is okay if you manage to get him in between his many vacations. Until Dr. Brett dumps his entire front desk and personally apologizes to every patient of his that they have abused, I will not give him my business. read more

I am just coming from seeing Dr Brett. I was nervous because I was getting a diagnostic test done (pap) after ages and he made it so very pleasant (as pleasant as possible I suppose). He is such an amazing doctor that I cannot praise him enough. I feel so lucky to have found a caring doctor like him in this day and age. He really takes the time to answer your questions while also going out of his way to suggest helpful things that you can do to prevent future problems. He is extremely smart and can identify symptoms easily. I read some bad reviews about his staff and I would like to clarify that they have been nothing short of amazing to me. Especially the nurse who checks your blood pressure and weighs you, she is such a warm person that I instantly feel comfortable with her. I definitely feel like my health is in extremely good hands with this doctor and I highly recommend his services if you are looking for a genuine, smart, caring and supportive doctor. Dr Joey Brett, thank you for all you do! read more

Dr. Brett is going Concierge in 2015. He has been my primary care physician for several years and I like him, but I have had to find a new PCP. Can no longer afford Dr. Brett. A "Concierge" medical practice is one that charges you somewhere around $2000 annual fee just for the privilege of seeing that doctor. That $2000 is NOT covered in any way by insurance, it's just a cash-out annual fee you pay to the doctor just so he will continue to see you. It's obviously for the wealthy who can afford to pay their doctor $2000 every year for doing absolutely nothing. But doctors want to make more money, sadly in the case of Concierge medicine by gouging their patients. You can find out more about Concierge medicine on signaturemd.com. This probably explains why some comments here recently said they called Dr. Brett's office but they weren't taking new patients. Until they complete the conversion to Concierge, they're most likely in a holding pattern. They'll want your $2000 up front. read more