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Los Angeles, CA

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Ask the Community - Kaiser Permanente

I'm planning on taking an Uber to the panorama city Medical Center to get some blood drawn. I cannot walk long distances and I'm going to be using a walker. Is the lab close to the drop off area?

Yes but I would highly recommend scheduling an appointment this way you don't need to wait for a long time. You will be in and out quickly.

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Marina Khachatrian, MD

Marina Khachatrian, MD

1.9(34 reviews)
1.8 mi•Valley Glen

BEST DOCTOR EVER! Attention all women!…read more Are you tired of being gaslit and told to "drink water and loose weight"? Same... Dr.K is phenomenal. She takes the time to listen and talk with you. You can tell she is still passionate about helping people. She is kind and caring and never makes me feel like I'm being too much. She problem solves with me to make sure I am happy and healthy. I spent YEARS trying to find a doctor that would take time to problem solve with me. As a woman in my late 30's my body is changing and she has been wonderful. Requesting full panels and referrals to anyone that is needed. She never makes me feel like I am being dramatic or too much. Kind Smart Wonderful 10/10

If I could give ZERO stars, I absolutely would! BELIEVE THE REVIEWS!…read more This office is completely unprofessional and disorganized. I first called months ago to schedule an appointment and was given such a hard time that I eventually gave up out of frustration. Later, my daughter tried calling on my behalf and experienced the exact same thing , she even warned me, saying "Mom, she has terrible reviews." Unfortunately, those reviews were 100% accurate. Recently, I was diagnosed with pneumonia and was advised to contact my primary doctor. When I called again, the first woman who answered didn't understand me and immediately transferred me. For the record, they don't even answer the phone professionally! The second woman picked up and said, "What do you need?" no greeting, nothing. I told her I needed an appointment, and she asked if I was a new patient. After I explained my pneumonia situation, she said, "Oh yes, okay," and then told me, "Call me tomorrow, maybe I can fit you in." Maybe? Are you serious? That level of dismissiveness, lack of compassion, and unprofessionalism is unbelievable. This office clearly doesn't care about patients or proper service. Absolutely unacceptable experience from start to finish! I will definitely be changing doctors!

Tri D Dao, MD

Tri D Dao, MD

4.4(51 reviews)
7.2 mi•McNeil

Wow such well respected Doctor I really respect him. Very detailed oriented, Very Thorough with…read moreevery procedure. I would comeback to him for sure. I highly recommend this doctor. Of course like any other doctor he gets busy because he's so popular we all have to understand. But Such an Outstanding Doctor he is. Unfortunately I had my plan change to Kaiser Permanente If I could would certainly comeback to him. Great Staff! Especially her Medical Assistant and Laura the receptionist. So friendly and great attitude. Over all very patient with me. Dr. Dao also very quick on Online Messages or Refill Rx he deserves such a great staff.

At first I was happy with him but in the last 4 years he became a horrible doctor. He's happy to…read moregive you an Rx so you go away but doesn't care to look into anything deeper with tests. He refused MRI testing on me for a new problem that he mansplained was an old injury. In recent years he looked tired and sometimes like he just woke up. He's very robotic and pretends to care but really doesn't. He thinks that reading the computer screen is taking time to explain to you. He's dismissive. If you push him for care (testing) the curated nice tone of voice and nice guy mask drops and he has no problem asserting his MD power over you to make you feel small and disarm you to feel powerless. Anyone that gives him a good review must not have chronic illness and goes for routine annual exams or a flu. You can tell he is just an MD employee for Facey. Caring more for protocols and quotas than individual plan of care. Facey the medical group is priority over the patient care. Office staff was fair. Witnessed them a few times talking negatively about patients.

Ara Thomassian, MD - Cedars-Sinai - Follow us on instagram @arathomassian_md

Ara Thomassian, MD - Cedars-Sinai

4.9(104 reviews)
4.6 mi•Valley Village

I am writing this review on behalf of my husband and myself as we are both patients of Dr…read more Thomassian. Dr. Thomassian is truly one of the most fantastic doctors we've ever had. He proves that a doctor's visit doesn't need to be hours long to be thorough, thoughtful, detailed, effective, and--most importantly--to make you feel genuinely seen and heard. He is incredibly prompt and respectful of your time, while somehow never making the appointment feel rushed. He's kind, funny, caring, attentive, and has a way of immediately putting your mind at ease. I left feeling completely confident that my health is in very good hands. I'm newly postpartum, and he has been wonderful in helping me navigate the reins of this new chapter and come up with a plan for a truly healthy future so I can be my best self for my baby. He was incredibly thorough, provided me with excellent referrals, and made the entire process so seamless. I was able to have my labs done immediately after my appointment, received the results that same day, and he had already reviewed and addressed them with me. That kind of attentiveness and follow-through is so appreciated and, unfortunately, not something you find everywhere. He even went the extra mile discussing medication options and copays with me, actively trying to find the most affordable choices--definitely not something most PCPs go out of their way to do. Dr. Thomassian is the epitome of a doctor who genuinely loves what he does and truly cares about helping people. My husband and I both agree that we'll proudly and gladly keep him as our PCP until we're old and gray. Sorry, Dr. Thomassian--you're stuck with us for life! Couldn't recommend him more highly. Also, the staff was really great and super welcoming. I felt right at home from the first second I joined the clinic. Thanks for everything!

Dr. Thomassian is simply the best. I've had a number of…read moremedical issues over the years, and he consistently takes the time to really listen and think things through. I've never felt rushed, and he's always been thoughtful about ordering tests and following up when needed. I've seen some negative reviews about the office staff, but that hasn't been my experience at all. Anytime I've interacted with them, they've been kind, responsive, and genuinely helpful. I'm very grateful to have a PCP who is both knowledgeable and compassionate,it makes a huge difference when navigating ongoing medical issues

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Ara Thomassian, MD - Cedars-Sinai
Ara Thomassian, MD - Cedars-Sinai - One of 8 exam rooms

One of 8 exam rooms

Ara Thomassian, MD - Cedars-Sinai

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Valley Community Healthcare - Parking lot

Valley Community Healthcare

2.7(146 reviews)
2.1 mi•Valley Glen

They never have a doctor available lady doctors back they know how to speak English. They put you…read moreon a hole all the time.

I am absolutely disgusted and disappointed with the lack of professionalism at Valley Community…read moreHealthcare. My daughter told me that she overheard two medical assistants or nurses discussing her symptoms with Manuel Martinez, a provider at this clinic, and referring to her as "extra." What makes this even more disturbing is that the provider did not step in or stop them. It is heartbreaking and infuriating to know that my daughter's health concerns were discussed in a way that made her feel mocked and disrespected. Patients go to healthcare providers because they need help and deserve to feel safe, heard, and taken seriously--not judged or made fun of for their symptoms. As a mother, I expect medical professionals to show compassion and respect, especially when caring for young patients. The fact that this behavior allegedly happened in front of a provider who did nothing to stop it is deeply concerning. This experience has seriously damaged my trust in Valley Community Healthcare. No patient should ever have to feel humiliated or uncomfortable because of the people responsible for their care. I hope management takes this matter seriously and holds the staff accountable. My daughter deserved so much better.

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Valley Community Healthcare - The room

The room

Valley Community Healthcare - Acupuncture

Acupuncture

Valley Community Healthcare - VCH providers giving kids health checkups before school starts.

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VCH providers giving kids health checkups before school starts.

Kaiser Permanente - familydr - Updated October 2026

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