very quick friendly and received the treatment needed it…read morewas empty upon arrival usually come here when were not feeling well

Amazing experience, clean office, friendly staff. Accepts walk ins which is amazing when your…read morelittle one is ill and doctors offices are closed.

One of the benefits of eisner health is that the practice huge and there is someone always calling…read moreme back to reschedule if I need it or proactively updating me on needed vaccines/well womens exam and I really love that! I see Dr.Gentini. I have never felt more seen, heard, and understood by a provider. He offers excellent care and would trust him with my life. And their security guard Haddi is so funny he always keeps my company if I'm waiting for my appt.

I was assigned here through my insurance and I've had a ton of problems refilling prescriptions…read more After my first check up, the doctor refilled everything no problem. But as CVS requested refills throughout the year, the clinic was unresponsive a few times so I had to call Santo Nino to ask them to respond to the requests from CVS. That caused a delay in me getting my inhalers more than once, and then my most recent refill request was randomly denied by the doctor. I called to find out the issue, and they told me that they need to see patients every 3 months to refill prescriptions, which is why it was rejected, after nearly a year of it being filled without an appointment? This was never communicated to me, and it was also past the time frame they mentioned their policy was anyways. I was also not yet due for my annual check up. They also mentioned I missed an appointment as a no show, when in actuality I cancelled it as it was only to go over blood test results, which I already had access to and it showed no issues. This appointment also required another copay, as they don't include this with your annual check up like other providers do. So nearly a year later, I'm having my medication withheld and the clinic said they need to figure out "who was filling my prescriptions" this entire time as I pick up inhalers monthly. I completely understand the importance of annual check ups, but to withhold medication until I do an extra telehealth appointment (paying the copay) to reconfirm I have asthma, feels unethical and is not something I've ever experienced having asthma my entire life. I've gone years without a checkup, but refilling prescriptions for my chronic illness was never a problem until I went here.

Ever since the place changed management it's gone downhill. Several times I've had to wait hours…read morewhen I've had an appointment. And everyone that has came after me has gone. That is ridiculous. When you bring it up to their attention they are very dismissive. I get that stuff happens but let patients know that it's going to be longer because the doctor got tied up and give them the option to see someone else or reschedule. I am very disappointed. Definitely going to start looking for a new office.

Great experience at Panorama Urgent Care. The office manager was professional and kind, making the…read morevisit smooth, and the provider was attentive, knowledgeable, and took time to explain everything. Highly recommend.

Brought in my nephew and the Front desk lady so rude. I work at an urgent care myself and know the…read moreway she speaks to patients is not acceptable. Other than that everything else is great. Just wished she was welcomed when anyone comes in.

Love this place. They are so efficient and professional. From the receptionists to the assistants…read moreto my NP, Rayan, who is very thorough in his explanations and is a great listener! Thank you and the rest of team for being on top of your game!

Sometimes in life you need someone who will listen & try to solve your issues at the root of the…read moreproblem. I have been very happy with the attention to detailed care I've been receiving from Rayan. He is my nurse practitioner and has been so supportive & helpful in my healing journey. The staff is lovely, always working quickly & efficiently with a smile.

I Will Give this place a NEGATIVE 0! Worst Customer Service Coming From All Nurses and…read moreReceptionist... They Have an Attitude No Professionalism What So Ever!!!! & Doctor Is Always Cranky... You Tell Him Your Concerns Of how you Feel constantly And He could Careless Cause if the Results Said You Got nothing then You Got Nothing.. My Sister Had a Cyst Cancer Never told her all he told her at that the time that it "its fat" to not worry but the Cyst Kept Growing and Growing... So we had to take her to TJ and it was Cancer! They Have 0 Sympathy For You!!! SO RUDE!!!!! Please don't Go to this Place!!!!

Very nice place. Employees are always welcome. Best place. Professional advice and also very…read morehelpful. Caring very well and giving authorizations on time. Very nice caring

Dr Apelian and his staff are One of a kind. From appointments to authorizations to the attention to…read moredetails, the doctor gives his patients is on another level. Nora is Amazing at how quickly she gets authorizations done I've dealt with many many other doctors offices. They take weeks months, but Nora is so quick and so on top of it I definitely recommend Dr. Apelian to anybody that that's looking for a new primary doctor.

I love Dr Apelian and his staff, courteous, friendly, nice and professional. They take time to…read morecall you about your test results, get authorization and recommendations. They do the blood test here and give flu shots also so one stop shop. Free parking too

Fuck this place! Let me say that with emphasis. FUCK THIS PLACE!!…read more DR. Villar is great, but his staff sucks ass at communication, follow through, and execution. I needed for a medication to be refilled ASAp as possible today and contacted his office. Spoke to that Latina glorified office helper and communicated the urgency of which I needed the meds. She told me she will contact me as soon as it was signed of by the Doctor. Never contacted me! Went to Walgreen's to pick up meds, oRder and request was never sent! I would not recommend this place at all based on the help ive gotten from the staff. DOCTOR IS GREAT, but his stafff I wanna roast over coals!!

I visited here a few times with a family member who was admitted into the hospital via the ER. The…read moreroom was big and only one bed (wasn't a shared room) had a few chairs inside for people to visit. Visitation was open and there are no restrictions to how many ppl can be in the room. I met a few of the nurses on my visits and they were persistent with checking in. They answered any questions we had and the ones I encountered were really friendly. My dad and I went down to the cafeteria one day. Limited snack varieties, some premade sandwiches are in the fridge. If you have an allergy don't bother coming here, unless you just want fruit. The hot meals are during breakfast and lunch hours. Lots of seating inside and a patio outside to eat as well. Parking is in a structure across from the hospital. It's free to park in, however it's only two story so spaces are limited. It gets really busy on the weekends and during the afternoon on a week day to find a parking spot. Plenty of handicap up front but fills up fast.

For the pharmacy services: 3/5 for the most part, they are efficient with pick up times. I always…read moreuse this location for my meds. Sometimes they may have glitches on the app, but nonetheless, I have been able to get my meds quickly. Sometimes there is a longer line, but usually goes along fast. For the laboratory: 4/5 for the most part, efficient as well, check in is a smooth process, just follow their instructions. You are held responsible for your own urine and culture swabs, so make sure you don't lose that as you wait for your blood to be drawn. They instruct you to place your specimen by the gray window. That's the only downside I don't like, having to see my specimen along with everyone else's it gives me anxiety because I don't want my stuff missing. women's Care here: 2/5 I saw a GYN once for my Pap smear, she was not the nicest and spent less than 15 minutes with me, she seemed a bit aggravated and rushed. I wouldn't recommend her. Urgent care services: 4/5 they were there for me when I had urgent needs such as this odd chest pain I was having, and another time where I had a shingles outbreak, UC confirmed my self-diagnoses and was treated right away for it. Sure long wait times, but worth it when they do a work up on you. PCP care: 3/5 since I became a member of Kaiser on 2023, I have switched my pcp a few times because I felt unsatisfied. I have had a better relationship in the past with my old PCP, so I know there are doctors out there who still have compassion. But not here, it feels as if though you are a "number" and you go in for your services and that is all. The message center/app sucks because by the time you need an answer, the nurse is barely answering your message asking even more questions, so I don't like the turn around time for that. Too much back and forth so that should be improved in a sense. Overall, I thank Kaiser for the attention and care that I received in a decent matter, next year I will be at UCLA and will see how it goes.

I would like to thank the great staff that Dr Reale has first Alma the lady that takes my blood…read morepressure, vital signs she does a great job preparing me to see the doctor. I thank Martha for helping me out when I forget my doctors paperwork for the lab For taking the blood test sending Fax over to quest Diagnostics, also Ron is there to answer any questions that I may have, and Beatrice for helping me out setting appointments for my eye examination what a great staff they all do a wonderful job to complement the doctor. So I just wanted to take a moment to thank them I appreciate all of the help that they have given me throughout the years, may God continue to bless all of them.

Very good doctor and staff. I have been coming here for years and the quality of care had never…read moredisappointed.