Save yourself the trouble of scheduling with Distinctive Dental Solutions and take your business…read moreelsewhere. I scheduled a dental cleaning with DDS in January. As is standard in my experience because of how booked cleanings are, they scheduled me a few months out, in May. But I got a call today, one week before my appointment, where they asked to reschedule due to a scheduling conflict. Ordinarily, this would only be a minor inconvenience, but as I'm moving out of town this weekend and would be traveling back solely for my appointment next week, I was unable to be flexible. I explained this to the employee on the phone, and she was unable to accommodate, saying they wouldn't be able to schedule me for a couple more weeks, if not months. I understand that things happen, but this is extremely inconveniencing and honestly unprofessional. What's the point of scheduling an appointment months out, only for them to have to cancel last minute? I told them I would be making an appointment in the city I'm moving to instead.

Billing Department is horrible runs the insurance wrong very rude will not fix the problems they…read moremake

I absolutely love Tyler and his staff! Everyone is always so sweet and helpful. I will never go…read moreanywhere else. I finally found a dentist that cares. I am so happy! *My mother and father went to Dr. Buzbee Sr. before I started going. When my mother died, Dr. Buzbee drove an hour out of his way to come to her visitation. It meant so much to my father and I because he absolutely did not have to do that. He's a very kind man and she loved him dearly. Thank you Dr. Buzbee

Had the best dental experience here! Everyone was so kind and accommodating. Assistant Christina…read morewas especially helpful and understanding when I wasn't told that first time patient appointments don't include cleanings. She went out of her way to get me a cleaning that same day which was so kind since we live almost 2 hours away. She also went above and beyond to ensure my 3 year old daughter with me was taken care of. Assistant Stephanie eased my worries about how long it had been since I went to the dentist. Dentist Dryer was attentive and thorough in explaining my dental treatment and was so nice too. Received one of the best cleanings and the most friendly service from everyone at Buzbee Dental. Currently recommending them to everyone I know. Thank you!!

I recently had a filling break loose from biting one of those hard Gardetto's pieces wrong. Dental…read more32's reputation precedes them as I was referred by another highly reviewed dentist that wasn't taking new clients at this time. I visited them for a filling replacement, cleaning, and checkup. The staff are very friendly and courteous, creating a relaxed atmosphere from the start. I got the impression that everyone loves their job and people, which really makes a difference in setting the tone for care that can cause anxiety for some. As for the actual services, the staff are efficient, considerate, and effective. They frequently checked on me to ensure I didn't need a break or suction during procedures and ensured that I was fully numbed. These sound like obvious actions, but as someone who has moved a lot and received dental care across the spectrum of quality I can attest that's not always the case. Their site also appeared to have new or current dental technology. I learned by discussing their machine that crowns can be 3D printed now. Finally, the staff offered excellent and pointed dental care advice based on my specific needs. I highly recommend Dental 32 and they will be my go-to for dental services going forward. Thank you Dr. Meyer, Diyonna, and Katelyn for the excellent experience!

Dr Hume is one of the kindest men I have ever met. No one "looks forward" to going to the dentist…read more- but with him - you really do. His staff is friendly and the office is well kept. I love my dentist, and I recommend him to everyone!

This guy has messed my mouth up so much when trying to fit a crown that isn't seated properly. my…read moreteeth have been shaved down so much that I need more crowns now. I have been an emotional wreck and in pain for months now. I have been waiting for a refund to get the original crown he placed redone. He was friendly and I fully trusted him. I regret ever going to his dentall office and him working on my mouth.

This is the BEST dentist I have ever encountered in my 68 years on this planet. He didn't just take…read morethe word of my prior dentist that the tooth needed to be removed (or root-canaled) but started a complete examination of his own with tools I hadn't heard of, like shining a light THROUGH the tooth to look for cracks, and using electrical stimulation to determine whether the nerves were still working/alive. I could release grip on a tool bar to break the circuit as soon as I felt pain. He determined that the tooth was alive and healthy, with only a "remineralization" via fluoride needed to stop the sensitivity that was felt when using a Waterpik. The main pain was caused by something else: tight jar muscles, not the tooth, and addressed in a separate way. There was no causative relationship better the two. He prevented a good tooth from being pulled. Spectacular. Additionally, the usual comments I could add are that he was so thorough, so careful, kind, unhurried, understanding, and best of all, he saved that tooth. His assistant was also very competent and careful. The office is open five days a week, not three like my prior dentist, thus I was able to get in early the next day after I called. I had missed a trip to Virginia a couple of weeks prior because I couldn't get in on a Friday with my prior dentist to see if a tooth ache was serious enough to cancel the trip or not. The office was closed since it was apparently open only three days a week, with no "tag-team" coordination with another office for emergency, or or other means of getting a quick-answer due to special circumstances like leaving on a trip in a couple of days. The only thing I saw on that painful Friday was an option to email. I never heard back, but rather had to cancel the trip and call the next Monday morning. Having more than one dentist in an office or a tag-team arrangement with another dentist for emergencies are important options to consider that I had not considered prior to this experience. Thank you Dr. Bruechner, and Rachelle. - Dale M.

Excellent service, Dr. Ball and her staff are amazing. They made me feel very comfortable and did…read moreexcellent work.

I can't say enough good things about this office. The staff is great w/ my kids, they work w/ your…read morebudget, and they are just awesome, friendly people. They also have the latest technology but at an affordable price.

Dr.Duff and her team are without a doubt THE BEST Dental team my family and I have EVER had the…read morepleasure of working with. I don't say this lightly...but I would recommend this establishment to anyone of any other dentistry in Springfield, MO. My family and I have tried a few others, but they don't come close to the professionalism, knowledge, and care that comes from this team. They also really help us out with the insurance part of our visits. They are magnificent and my family appreciates everything you do for us.

Duff Family Dental gives quotes on phone and changes cost after visit. They have you sign paper…read moresaying, they have the right to adjust quotes for the unknown. All I had done was x-rays and check up. Dr. Carla Duff did not even do an oral exam but just looked at x-rays. Instead of her admitting she could possibly made a mistake, that she got involve in discussion of my x-rays and forgot to check and went to her next appointment, she said, I would never skip that and acted very unprofessional. A person knows when someone pulls out your tongue to look under it for cancer or lifts your lips back to check gums. She did neither but denied it and instead of offering to check it, she got all bent out of shape and offended. Telling friends/neighbors/family to definitely beware of two sides of this dentist/office practices.

Couldn't be happier with the service we received! Took my five year old there for a cleaning as he…read moregets stains on his teeth over time and we were blessed to work with Bethany. She took the time to meet and greet with my son and got him good and comfortable with her before she started. She was very attentive to him being a toddler but most importantly with patience, was able to clean all of the staining; an arduous task out last hygienist was unable to accomplish so big props to Bethany! Furthermore, she asked about our use of fluoride, which we avoid for personal reasons and she was respectful of that. It's obvious the business is grounded on top notch patient relationships and they strive towards excellence. Overall, we are very happy we chose this dental clinic and expect to return next time dental/hygiene services are needed. Highly recommend!

Very professional and attentive. Latest technology and treatments. Staff is exceptional.read more

Dr. Shaner gave a very thorough explanation of the procedure, risks, etc. during the consultation…read moreprocess. Today, staff, knowing that I was very anxious, did everything they could to keep me comfortable - warm blanket, explanations. Dr. Shaner was very skilled in removing my tooth today. I am grateful for his expertise. IT made a huge difference to be told what was going on as the procedure progressed. Thank you to all of you.

I was referred here by a dentist in Cabool for my daughters wisdom teeth extractions recently. I…read morecan say it was quick to get an appointment which was nice so we could max out our dental benefits for the calendar year. The office was nice and clean, but the wait was a little obnoxious considering it was empty. The dentist was friendly and explained everything thoroughly. I did have to call to get a treatment plan whereas I've always been given that upon leaving a dentists office so that was weird. My daughters dad called the insurance and clarified some of the charges, when I called OMS to speak to billing to question some things I was met with a very condescending attitude and told "I'd be happy with only having to pay $326", as if questioning what Cigna said we would be paying Vs what they're "estimate" given was out of line. As a customer I'm not trying to over pay, and they're billing well above their contracted amount per tooth, meaning the amount I'm paying a percentage of is inflated according to the dental insurance company. To speak to someone who is trying to just get clarification in such a condescending manner leaves a real impression on the facility as a whole. Just based on my most recent experience with their billing department on 11/13/2023 I wouldn't recommend this place. I'd find somewhere else where requesting clarification isn't such a burden on their employees.