1. Fremont Hills Dental Centre

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Ozark, MO

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Fremont Hills Dental Centre

4.0 (8 reviews)
Closed • 8:00 am - 5:00 pm

Services - Fremont Hills Dental Centre

Cavity treatment

Crown cleaning

Dental exams

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Ask the Community - Fremont Hills Dental Centre

Copper Creek Dental

Copper Creek Dental

4.0(5 reviews)
4.6 mi

I was very disappointed with my recent experience. After expressing my concern that my appointment…read morehad been moved to a different dentist without any advance notice, the office chose to terminate the doctor-patient relationship. I later learned that Dr. Jacoby had reduced his schedule to only two days a week. Rather than notifying patients and allowing them to decide whether to keep their appointment with another provider or wait to see their chosen dentist, the office simply reassigned appointments. I don't think it's unreasonable to expect advance notice so patients can make an informed decision about their care. it's probably for the best, as the quality of the office seems to have declined over the past few years. Staff turnover appears to be high, and it shows. At my most recent appointment, the team came in to check my Invisalign progress to determine whether I was ready to switch to nighttime wear--despite the fact that I had completed Invisalign treatment years ago. During the same visit, they polished my teeth before performing the cleaning because of staffing shortages, which was unusual and left me questioning the overall organization of the practice. Unfortunately, this experience taught me that communication, continuity of care, and attention to detail are no longer priorities at this office.

The staff and experience at Copper Creek Dental far surpasses typical customer service! Starting at…read morethe front desk with Jessica, John the hygienist and Dr. Jacoby, all kind, friendly and centered on patient care. Quick in & quick out, respectfull of your time. Highly recommendEd.

Keen Smiles Family Dental - Monument Sign

Keen Smiles Family Dental

4.3(28 reviews)
5.8 mi

They are just a great, trustworthy business. I just wish they would work with my UHC dental. I…read moreunderstand why they do not.

I went here for a few years and got all of my regular cleanings. It wasn't the best dental care…read moreI've ever received, but it was acceptable. I wondered why certain preventative measures weren't taken or even brought up in certain areas, but my biggest issue was with how they handled an issue with insurance and an unknown outstanding bill. My insurance was about to end, so I called to schedule the final appointment. I checked while making the appointment that the policy would cover the procedure. They looked into everything and said that it would. I went to the appointment, got my cleaning, and checked out without any issues. Many months later, I received a voicemail saying they were about to send my outstanding bill to a collection agency. After calling them back, I learned that I had not received any of the notices about the outstanding bill, because they put the wrong name on all of the mail sent out and were calling the wrong phone number (an ex on the account). They also informed me that I had to pay the full cost of the last visit, because insurance didn't cover it (even though they said there were no issues when I checked out). I wasn't happy, but I paid the outstanding balance in full during that phone call. The next time I called to schedule an appointment, they refused to schedule me. They said accounts that get sent to collections can't book future appointments. I told them my account never got sent to collections and that I paid them the full amount over the phone and had the receipt. They finally acknowledged it was not sent to a collection agency but continued to say they couldn't schedule me. They took no accountability for the balance remaining unpaid for so long due to their errors (sending notices through the mail with the incorrect name and calling the wrong phone number). I am thankful they found my actual phone number before sending the bill to collections. That would have been a much larger annoyance brought on by their mismanagement. I'm perfectly fine with going to a different dentist, especially after this experience.

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Keen Smiles Family Dental - Mounted sign

Mounted sign

Keen Smiles Family Dental - Street entrance sign

Street entrance sign

Keen Smiles Family Dental - Kids Corner

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Kids Corner

Fremont Hills Dental Centre - generaldentistry - Updated October 2026

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