My entire family has been going to Innovative Dental for almost 2 years now, and they are…read moreoutstanding! Their facility has the latest technologies (digital x-rays, cleaning equipment, crowns made on-site), all their doctors are extremely knowledgeable about the latest dental technologies, and the entire staff always shows how much they care with every interaction. They are even YouTube content producers (check out their channel: InnovativeDentalofSpringfield) where you can see their doctors discuss their philosophy on various dental issues: cleanings, crowns, root canals, dental anxiety, and even how to finance it all, . When I initially moved to the area, I needed to get either a bridge or implant for a couple back molars that had been extracted a year earlier. Dr. Olson went over some different options, gave me the pros/cons of each, and provided a very cost-effective option for me with no pressure to go with one option over the others. Since then, one of my kids needed to get an (orthodontic) expander, and another now has braces. They both love going to the dentist/orthodontist since it's a great experience for kids too: They have some fun activities for the kids while they're waiting for their appointment.

I WAS a patient at Innovative Dental, until my bridge broke. I called and left a voicemail about my…read moresituation and my desire to make an appointment. As you can see from the attached screenshot of my voicemail transcription that Miranda clearly stated "We unfortunately don't do anything with Bridges. We don't know how". An innovative dental office that doesn't know how to deal with a bridge? That's crazy work. I had already had billing issues with them in the past. And now I am not confident in their ability to provide quality services. I've taken my business elsewhere.

Dr.Duff and her team are without a doubt THE BEST Dental team my family and I have EVER had the…read morepleasure of working with. I don't say this lightly...but I would recommend this establishment to anyone of any other dentistry in Springfield, MO. My family and I have tried a few others, but they don't come close to the professionalism, knowledge, and care that comes from this team. They also really help us out with the insurance part of our visits. They are magnificent and my family appreciates everything you do for us.

Duff Family Dental gives quotes on phone and changes cost after visit. They have you sign paper…read moresaying, they have the right to adjust quotes for the unknown. All I had done was x-rays and check up. Dr. Carla Duff did not even do an oral exam but just looked at x-rays. Instead of her admitting she could possibly made a mistake, that she got involve in discussion of my x-rays and forgot to check and went to her next appointment, she said, I would never skip that and acted very unprofessional. A person knows when someone pulls out your tongue to look under it for cancer or lifts your lips back to check gums. She did neither but denied it and instead of offering to check it, she got all bent out of shape and offended. Telling friends/neighbors/family to definitely beware of two sides of this dentist/office practices.

Every Main Street of long ago had signage advertising the offices of a "painless dentist." Reports…read moreare that wasn't true, even after a shot or two of 100 proof red eye. Over the years my wife and I have had a variety of dental work done at Parkcrest Dental Group, mostly with Dr. Jason Hall. We honestly have experienced no pain. The fixes moreover have lasted. Dr. Hall is straightforward about the work that needs to be done and accomplishes it with skill and finesse. Parkcrest is a smooth operation with competent technicians, cordial receptionists, and superb dentists. That this has been a successful dental practice for 50 years is no surprise. Today I was in for a couple of fillings and a cap. While I don't look forward to having my teeth worked on, this has been the best dental experience I've ever had.

I had a cleaning and a tooth filling procedure. It was the most pain free visit at a dentist that I…read morehave ever had.

Waited more than 30 minutes past appointment time, after showing up early to fill out paperwork…read more My daughter went for a general exam and cleaning. She came out almost in tears and I could tell right away something was wrong. She said the woman who cleaned her teeth was rough and the dentist who came in frightened her (her words were "she was like a mob boss"). The dentist didn't come out to let me know anything (if she did or didn't have any cavities, any additional preventative care needed, if my daughter needed to be doing anything different, if she had good dental health, etc..) which is what their previous dentist always did. When we got home she said it felt like there was cement on her teeth and I noticed some white stuff caked on. It seems like they overbook and I'm guessing they only do 1 cleaning at a time based on the waiting times I saw. On a positive note, the front desk people were very friendly.

Went in with a chipped tooth and got treated well, excellent cleaning and immediate repair, I…read morethought the price was reasonable.

They absolutely lied to me (office manager) about the rate charge.was told it was the lower rate…read morefor Aspen customers.Not true !!! Office manager talks down to you

Their confirmation process is a joke. They can't read. They're rude and nobody returns or answers a…read morephone call.

I have been going to Dr. Smith for several years now. Even though I don't make it exactly every 6…read moremonths (sometimes a year oops) the staff has never forgotten my name or specifics about my life from my last visit. They've had some of the staff for 11 years which is unusual these days. No one REALLY enjoys visiting the dentist but Dr. Smith and his crew make it a point to make sure you are comfortable and feel like family.

Great dentist and great staff! I have seen Dr. Smith for over 7 years and am very happy with his…read morecare.

This review is my personal account as a patient of Dr. Randi Green. The following experience is my…read moreown and belongs to me: I sued Randi Green and prevailed in the 31st Judicial Circuit Court of Greene County, Missouri. My case number is 2331-AC06419 and I encourage you to look it up as it is public information. The judge agreed with me and I prevailed with a judgement against Randi Green. Background: Randi Green installed a crown in my mouth which she did not size correctly. It was bigger than my original, natural tooth. The now, larger crown crowded my mouth and rearranged the alignment of my bite. Randi Green refused to correct her error, she did not refer me to an orthodondist nor did she offer to correctly fix her mistake. She simply tried to sweep her shotty dentistry under the rug by refusing to take my calls and discontinuing my treatment. During the entire experience Randi Green's office staff were extremely rude to me and made me feel very uncomfortable. I was left to find a new dentist and orthodontist on my own. If you have been wronged by Randi Green you are not alone. I encourage you to fight for what is right and, if you stick with your cause, you can prevail, too. Or if you are looking for a new dentist, heed my warning and look elsewhere!

I called to cancel my appointment 5 days in advance and was still charged 50$. That does not make…read moreany sense to me.

Dr. Shaner gave a very thorough explanation of the procedure, risks, etc. during the consultation…read moreprocess. Today, staff, knowing that I was very anxious, did everything they could to keep me comfortable - warm blanket, explanations. Dr. Shaner was very skilled in removing my tooth today. I am grateful for his expertise. IT made a huge difference to be told what was going on as the procedure progressed. Thank you to all of you.

I was referred here by a dentist in Cabool for my daughters wisdom teeth extractions recently. I…read morecan say it was quick to get an appointment which was nice so we could max out our dental benefits for the calendar year. The office was nice and clean, but the wait was a little obnoxious considering it was empty. The dentist was friendly and explained everything thoroughly. I did have to call to get a treatment plan whereas I've always been given that upon leaving a dentists office so that was weird. My daughters dad called the insurance and clarified some of the charges, when I called OMS to speak to billing to question some things I was met with a very condescending attitude and told "I'd be happy with only having to pay $326", as if questioning what Cigna said we would be paying Vs what they're "estimate" given was out of line. As a customer I'm not trying to over pay, and they're billing well above their contracted amount per tooth, meaning the amount I'm paying a percentage of is inflated according to the dental insurance company. To speak to someone who is trying to just get clarification in such a condescending manner leaves a real impression on the facility as a whole. Just based on my most recent experience with their billing department on 11/13/2023 I wouldn't recommend this place. I'd find somewhere else where requesting clarification isn't such a burden on their employees.

Had the best dental experience here! Everyone was so kind and accommodating. Assistant Christina…read morewas especially helpful and understanding when I wasn't told that first time patient appointments don't include cleanings. She went out of her way to get me a cleaning that same day which was so kind since we live almost 2 hours away. She also went above and beyond to ensure my 3 year old daughter with me was taken care of. Assistant Stephanie eased my worries about how long it had been since I went to the dentist. Dentist Dryer was attentive and thorough in explaining my dental treatment and was so nice too. Received one of the best cleanings and the most friendly service from everyone at Buzbee Dental. Currently recommending them to everyone I know. Thank you!!

OK let's see how long this review stays up before they have it removed. Beautiful facility but…read moreunorganized. First apt waited over 1 1/2 hours. Saw a retired dentist, very personable and friendly, but a waste of time and long drive from Branson. Second apt waited almost an hour and was told they were running late - followed by would you like to reschedule or wait. Decided to wait. Then told but we close the doors at 5 pm and it's already 4:45 pm so you'll have to reschedule. I reschedule when they had a cancellation and saw "T' He obviously was not in a good mood as my dental work was not a big dollar item but a follow up with cracked tooth. I have a large granuloma on the upper lip that I clearly pointed out to the technician and 'T' that the lip is sensitive and is quite visible. I left with a swollen lip, skin torn, bleeding, bruised and painful and unable to drink or eat for over a week now and having to wear a mask. The dentists use their first names - are they not doctor's or do they feel by using their first names they are bringing themselves down to the patient's level. Just a lot of smoke and mirrors.

Dr. W. Schemmer prepped and placed a crown. The Crown is lower than the crowned tooth in front of…read moreit. He wanted to fix his error by drilling down the crown in front. Crown is too small, does not cover tooth. Tooth is exposed, based on experience this leads to extraction due to decay under the crown. Returned he does not see an issue with the crown, refused to replace it. Won't return. Second opinion informed must be replaced.

Great place. They take the time to get to know you and your dental situation. Can't recommend them…read moreenough!