Dr. Shaner gave a very thorough explanation of the procedure, risks, etc. during the consultation process. Today, staff, knowing that I was very anxious, did everything they could to keep me comfortable - warm blanket, explanations. Dr. Shaner was very skilled in removing my tooth today. I am grateful for his expertise. IT made a huge difference to be told what was going on as the procedure progressed. Thank you to all of you. read more

I was referred here by a dentist in Cabool for my daughters wisdom teeth extractions recently. I can say it was quick to get an appointment which was nice so we could max out our dental benefits for the calendar year. The office was nice and clean, but the wait was a little obnoxious considering it was empty. The dentist was friendly and explained everything thoroughly. I did have to call to get a treatment plan whereas I've always been given that upon leaving a dentists office so that was weird. My daughters dad called the insurance and clarified some of the charges, when I called OMS to speak to billing to question some things I was met with a very condescending attitude and told "I'd be happy with only having to pay $326", as if questioning what Cigna said we would be paying Vs what they're "estimate" given was out of line. As a customer I'm not trying to over pay, and they're billing well above their contracted amount per tooth, meaning the amount I'm paying a percentage of is inflated according to the dental insurance company. To speak to someone who is trying to just get clarification in such a condescending manner leaves a real impression on the facility as a whole. Just based on my most recent experience with their billing department on 11/13/2023 I wouldn't recommend this place. I'd find somewhere else where requesting clarification isn't such a burden on their employees. read more

Great job. Abscess pain and swelling greatly reduced almost immediately. Dr Meyer's and his staff are the best.

I went to get all 4 of my wisdom teeth out and I had never had to go under before so I was quite nervous. The entire team was very helpful and supportive. After I got my wisdom teeth out, they stopped bleeding within about 6 hours. I had little to no swelling. One of my friends went to a different place and was swollen for so long, they were mad about how little swelling I had. I did not have to take any of the prescribed pain killers, I was okay with over-the-counter Tylonel. Overall, it was a good experience and I highly recommend them. They add extra stitches to reduce the chance of dry socket and I found that very helpful. read more

Regular dentist couldn't pull tooth so I was referred here, next available was end of August and even though they ask you to call every day for cancellation they never have a sooner appointment. For pts who are in pain they should try to squeeze them in sooner instead of making them wait months for an appointment. read more

Over the past 2 years I have had some extensive oral surgery done. While this is never any fun, Dr. Quinn makes it as pleasant as possible. He is very caring & encouraging. I chose to have all my work done under a local only (awake) and he was constantly asking if I was ok and would also tell me what to expect next. For example, you will feel pressure now or this will be loud. Those sort of "warnings" and this helped make the experience not seem so scary. His assistants are also very caring and seem experienced at their positions. I really don't have anything negative to say except the cashier is very serious. I received 2 or 3 phone calls ahead of my appointment reminding me of the amount due day of procedure. I have dental insurance so this amount was my part. Also, be prepared to pay a deposit when you book your appointment if it's for something extensive such as implants. They collect your payment before services are received. I'm not sure how I feel about that, but it is their policy and I wasn't going back for the procedure until I paid upon arrival to the office. Obviously there have been some issues with people not paying after the work is done. Other than this policy of paying before the service, I only have positive things to say about OMS! read more

Almost a perfect visit. Wait time reminded of me the way things used to be: A little longer than I'm used to.Very clean very nice office and people were being very careful with masks and sanitation. These are some of the nicest people that I've worked with and very professional. Went to great lengths to explain everything. I filled the medical information out online hoping to save some time and it might've saved a few minutes but basically they asked me all the same questions again. Overall they made it as pleasant as could be considering it's a dental visit :-) read more

This place is set up really nice but one can get lost inside if you do not have a guide. And the guides are nice enough to help you, but not very warm. They are very professional and sometimes I think that we can forget to be friendly and warm. Especially when patients and there parents are super nervous. The whole process was not long and we were worried that our daughter was able to leave too soon, but she did just fine. The staff is helpful but they speak really fast, maybe because they do the same thing and say the same things every day, every minute of the day. But they need to remember that each patient is most of the time a new patient and we might need them to slow down or repeat something without us looking like we are children. I so much appreciated the doctor that our daughter had and the place was very clean. We will use them again if needed! Thank you!! read more

My daughter had her two wisdom teeth removed last year with Dr Quinn. She still has pain where the teeth were extracted as well as she can't feel any of her mouth or tongue in that area. She returned today to see Dr Quinn and he spent a whole 3 minutes in the room. He looked at her mouth and told her that it can take 2-3 more years for the pain and numbness to cease. He had no further explanation and walked out the door before we could even ask a question. We are going to get a second opinion and possibly legal action. read more

My mouth hurts still after surgery. Don't know what I can do. I live so far from the clinic. The people and the Dr were awesome. They didn't give me very many pills from my big oral surgery. read more

They tell you one price charge your insurance another paid them a fortune Un friendly business show up for your appointment and still wait way past your time go somewhere else read more

Dr. Leal was great and the surgery went well. My only complaint is that it took the nurse 4 needle sticks to get an IV. My son is scared of needles. He has amazing veins that stick out. I am a nurse that told him that he is a nurse's dream and would be an easy stick so not to worry. He was very upset about being stuck 4 times and I don't blame him. read more

Second time I have had to see the great crew at OMS. I can't say enough good things about them. Even though they are very efficient at their jobs. you never feel rushed. You get in they take care of you and you get out. Friendly and personable. Hopefully dont have to see them much in the future but if I need oral surgery without a doubt i will head back to them. read more

Waited an hour and the doc spent less than 5 actual minutes with me. Then had to pay 101$ out of pocket for the "consultation" which I could have just googled the answers. Not going back. read more

My appointment was at 8:45 did not get called back until 9:15, once I was back in the doctors office I end up waiting until close to 10:30 to see doctor and that was for only about 10 min. This was for a consultation I only can imagine how long I would be in there if I had a REAL appointment. The nurse was real nice but I felt like she did not know what she was doing... Took x-rays no vest on me either time. At my dental facility they always put a vest on you when they do x-rays. Doctor name was not even on the internet or at the facility felt like he came through the back door. I was told that someone would call me with the estimate an still today I have never received a call. read more

Great drs and staff but I can't afford to be treated here. 500 dollars just to schedule surgery and 2900 dollars for an implant with no payment plans available even though it states on their website that payment plans are avaliable. I just don't have that kind of pocket money and have decided to go without a tooth rather than go bankrupt on a fixed income. read more

The staff and doctors are very courteous, efficient and knowledgeable. They took great care of my son during the removal of his wisdom teeth. The procedure was over before we knew it and overall the staff was great! read more

Very clean and organized office. Really do their best to protect you from COVID. BUT I waited in the waiting room a hour past my appointment and had to personally go ask about what's going on! there was a simple explanation but no one bothered to keep me updated VERY UNPROFESSIONAL!! read more

My son had issues once we left the office. I think he was released to soon. He was unable to eat for 24 hrs after his surgery, and he has low blood sugar so this was very dangerous for him. read more

Dr Gibson was amazing and so was his staff. Without going into a lot of detail my sinus was perforated by a dental procedure (not this location or drs). I had to have oral surgery to repair the perforation and decided to come to OMS. They were completely booked up in the Springfield location, but Mindy called me shortly after we spoke and told me there was an opening in the Branson location. Dr Gibson saw the damage that had bee done and decided it best to wait a little for healing to occur before closing the large hole. Yesterday, I went in for surgery very nervous, but the nurse was so professional (wish I could remember her name) she put me at ease immediately. Then Dr. Gibson came in and next thing I know I am done and ready to go home. What a blessing this group is. I would highly recommend them to anyone that needs oral work. I can't say that about the organization that created the problem with the perforation in the first place who wanted to continue "trying" to fix their mistake. I am glad I asked for an oral surgeon instead. Thank you Dr. Gibson!!!! read more

Bring your smartphone loaded with games. Have a large book at home you've been meaning to read? Bring it with you as you will be sitting in the lobby for over an hour. Checked with the receptionist, she said it's not common. Hunty please! read more

I was scared and a little shaky do to a prior dentist visit at another office but the staff and the dentist were so nice and very professional. The assistant to the dentist was so sweet. She kept telling me to breath and patted my shoulder saying I was doing great. The dentist was quick and very proficient. I left there thinking how great the place was and I would recommend OMS to anyone. read more

Procedure went well, We were in front waiting area for over an hour before husband was called in. (note to self): Bring a bigger book. read more