Dr. Shaner gave a very thorough explanation of the procedure, risks, etc. during the consultation…read moreprocess. Today, staff, knowing that I was very anxious, did everything they could to keep me comfortable - warm blanket, explanations. Dr. Shaner was very skilled in removing my tooth today. I am grateful for his expertise. IT made a huge difference to be told what was going on as the procedure progressed. Thank you to all of you.

I was referred here by a dentist in Cabool for my daughters wisdom teeth extractions recently. I…read morecan say it was quick to get an appointment which was nice so we could max out our dental benefits for the calendar year. The office was nice and clean, but the wait was a little obnoxious considering it was empty. The dentist was friendly and explained everything thoroughly. I did have to call to get a treatment plan whereas I've always been given that upon leaving a dentists office so that was weird. My daughters dad called the insurance and clarified some of the charges, when I called OMS to speak to billing to question some things I was met with a very condescending attitude and told "I'd be happy with only having to pay $326", as if questioning what Cigna said we would be paying Vs what they're "estimate" given was out of line. As a customer I'm not trying to over pay, and they're billing well above their contracted amount per tooth, meaning the amount I'm paying a percentage of is inflated according to the dental insurance company. To speak to someone who is trying to just get clarification in such a condescending manner leaves a real impression on the facility as a whole. Just based on my most recent experience with their billing department on 11/13/2023 I wouldn't recommend this place. I'd find somewhere else where requesting clarification isn't such a burden on their employees.

I had a root canal by Dr. Pack it was such a breeze no pain what so ever. His assistant Angela was…read moreawesome. Everyone in the office was great I highly recommend this office for all your Endodontic needs.

I saw Dr. Jacob Pack. My root canal went very well. I recommend these guys…read more I was in at the end of the day and got in on a cancellation. They were in good humor and, despite what was probably a long day, completed the work promptly and without a hitch.

Had an emergency. Took my partner here. We have been to many of these box type dentistry places…read more Aspen dental blew us away. Had the pleasure of sitting for an hour or so and listen to the lady at the front desk. In a world of NO. She didn't turn anyone away helped figure out payments for someone who could not pay right now. I have never been to a place that cared and got job done and truly helped.

Their confirmation process is a joke. They can't read. They're rude and nobody returns or answers a…read morephone call.

I have NEVER had a bad experience at this office. Patty is fantastic and very helpful. Fannie (the…read moredental assistant) is a hoot and very helpful and gentle. Dr Shelton is the best. Always takes time to fully explain what she is doing. The staff is very encouraging.

Very quick quality work. The cost was $325 for visit, x-ray and extraction. You can find cheaper,…read moreespecially with insurance, but still pretty standard market price. For me, even a good deal as I was able to get in right away and skip the added expense of missing work. The dentist was also amazing, got the tooth out in about a minute. Will definatly recommend.

This place was awesome. He had my tooth pulled and I never felt a thing. I didn't even know he he…read morepulled it when he said your done. I was in and out in less than 30 minutes. Definitely recommend the staff and dentist were friendly, professional and made the experience fast and stress free.

Oh my gosh Dr. Vance is the kindest, professional, gentle professional I have ever been to. I…read morewould like him to be my normal dentist, he can't because he is a specialist, but I would go to him with no anxiety. From when you walk into his office and greeted by his staff to his assistants, his hygienists you are treated so wonderfully. They believe in the patient being comfortable, no anxiety, and most importantly no pain. They are just fantastic.

SCAM ALERT! 1) the website listed here isn't theirs…read more 2) They list themselves as providers for my dental insurance plan. When I call, a condescending witch tells me they "don't take Medicaid", talking down to me like I'm one of "those people". I AM NOT ON MEDICAID! She then starts to lecture me like I'm - well, one of "those people" I'm sure she'd say - about how I'm on Medicaid and don't know it. Unreal. These people are providers for my INSURANCE. They listed themselves with my private insurance company. They clearly don't have any idea what's going on - would you trust these people to bill you correctly being this scatterbrained?