Dr. Shaner gave a very thorough explanation of the procedure, risks, etc. during the consultation…read moreprocess. Today, staff, knowing that I was very anxious, did everything they could to keep me comfortable - warm blanket, explanations. Dr. Shaner was very skilled in removing my tooth today. I am grateful for his expertise. IT made a huge difference to be told what was going on as the procedure progressed. Thank you to all of you.

I was referred here by a dentist in Cabool for my daughters wisdom teeth extractions recently. I…read morecan say it was quick to get an appointment which was nice so we could max out our dental benefits for the calendar year. The office was nice and clean, but the wait was a little obnoxious considering it was empty. The dentist was friendly and explained everything thoroughly. I did have to call to get a treatment plan whereas I've always been given that upon leaving a dentists office so that was weird. My daughters dad called the insurance and clarified some of the charges, when I called OMS to speak to billing to question some things I was met with a very condescending attitude and told "I'd be happy with only having to pay $326", as if questioning what Cigna said we would be paying Vs what they're "estimate" given was out of line. As a customer I'm not trying to over pay, and they're billing well above their contracted amount per tooth, meaning the amount I'm paying a percentage of is inflated according to the dental insurance company. To speak to someone who is trying to just get clarification in such a condescending manner leaves a real impression on the facility as a whole. Just based on my most recent experience with their billing department on 11/13/2023 I wouldn't recommend this place. I'd find somewhere else where requesting clarification isn't such a burden on their employees.

Dr. Becker removed wisdom teeth for my two oldest sons, who 19 & 17. It was so much easier than I…read moreimagined. My 17 year old is not a fan of procedures and was pretty firm on not wanting to have his wisdom teeth removed. I requested a consultation for each of my sons so they could feel confident going into it. Dr. Becker was great. She didn't try to sell either of them on getting it done. She patiently listened to our concerns, answered all of our questions and presented the risks of both options: the risks of surgery, and the risks of leaving their wisdom teeth in place. She did not try to steer us in any direction, which made each of my sons feel comfortable. Both boys were scheduled back to back and everything went very smooth. Prior to the day of surgery, someone in the office went out of her way to follow up with my medical and dental insurances to ensure that we were able to maximize our coverage and reduce out of pocket costs. Dr. Becker and her staff were all very helpful and wonderful to work with. I highly recommend them.

The office is professional but very patient focused. They take good care of you while you are there…read moreas well as after when you go home. No one likes having an extraction, but they made it as comfortable as possible. I will be going back for an implant soon. They also deal well with children. My 6 year old grandson had a surgery there and he did well. They really calmed his fears. Thank you Dr. Becker and staff.

I had a root canal by Dr. Pack it was such a breeze no pain what so ever. His assistant Angela was…read moreawesome. Everyone in the office was great I highly recommend this office for all your Endodontic needs.

I saw Dr. Jacob Pack. My root canal went very well. I recommend these guys…read more I was in at the end of the day and got in on a cancellation. They were in good humor and, despite what was probably a long day, completed the work promptly and without a hitch.

Had an emergency. Took my partner here. We have been to many of these box type dentistry places…read more Aspen dental blew us away. Had the pleasure of sitting for an hour or so and listen to the lady at the front desk. In a world of NO. She didn't turn anyone away helped figure out payments for someone who could not pay right now. I have never been to a place that cared and got job done and truly helped.

They absolutely lied to me (office manager) about the rate charge.was told it was the lower rate…read morefor Aspen customers.Not true !!! Office manager talks down to you

I have NEVER had a bad experience at this office. Patty is fantastic and very helpful. Fannie (the…read moredental assistant) is a hoot and very helpful and gentle. Dr Shelton is the best. Always takes time to fully explain what she is doing. The staff is very encouraging.

Very quick quality work. The cost was $325 for visit, x-ray and extraction. You can find cheaper,…read moreespecially with insurance, but still pretty standard market price. For me, even a good deal as I was able to get in right away and skip the added expense of missing work. The dentist was also amazing, got the tooth out in about a minute. Will definatly recommend.

This place was awesome. He had my tooth pulled and I never felt a thing. I didn't even know he he…read morepulled it when he said your done. I was in and out in less than 30 minutes. Definitely recommend the staff and dentist were friendly, professional and made the experience fast and stress free.

Oh my gosh Dr. Vance is the kindest, professional, gentle professional I have ever been to. I…read morewould like him to be my normal dentist, he can't because he is a specialist, but I would go to him with no anxiety. From when you walk into his office and greeted by his staff to his assistants, his hygienists you are treated so wonderfully. They believe in the patient being comfortable, no anxiety, and most importantly no pain. They are just fantastic.