He yelled at disabled patient to use her feet and push herself up. She cnt use her feet to push…read moreherself up . It is obvious she has disabilities in speech and physical. No matter how good he is at his job I'd never recommend him. And he didn't talk to her that way while her husband was in the room it was after he left. There where other things he did and said but to me this was the worst. Compassion should be part of his job.

I had novocaine to extract a molar and it was the most painful process I've ever experienced. If I…read morehad realized I would have just had myself put under. Makes me wonder if just having the tooth pulled without anesthetic would have been less painful

Dr. Shaner gave a very thorough explanation of the procedure, risks, etc. during the consultation…read moreprocess. Today, staff, knowing that I was very anxious, did everything they could to keep me comfortable - warm blanket, explanations. Dr. Shaner was very skilled in removing my tooth today. I am grateful for his expertise. IT made a huge difference to be told what was going on as the procedure progressed. Thank you to all of you.

I was referred here by a dentist in Cabool for my daughters wisdom teeth extractions recently. I…read morecan say it was quick to get an appointment which was nice so we could max out our dental benefits for the calendar year. The office was nice and clean, but the wait was a little obnoxious considering it was empty. The dentist was friendly and explained everything thoroughly. I did have to call to get a treatment plan whereas I've always been given that upon leaving a dentists office so that was weird. My daughters dad called the insurance and clarified some of the charges, when I called OMS to speak to billing to question some things I was met with a very condescending attitude and told "I'd be happy with only having to pay $326", as if questioning what Cigna said we would be paying Vs what they're "estimate" given was out of line. As a customer I'm not trying to over pay, and they're billing well above their contracted amount per tooth, meaning the amount I'm paying a percentage of is inflated according to the dental insurance company. To speak to someone who is trying to just get clarification in such a condescending manner leaves a real impression on the facility as a whole. Just based on my most recent experience with their billing department on 11/13/2023 I wouldn't recommend this place. I'd find somewhere else where requesting clarification isn't such a burden on their employees.

7 years later I'm still going here. Prices on services are reasonable. They never advised any…read moreunnecessary procedures. They offer me goodies (toothbrush and toothpaste kit) every teeth cleaning visit. I use them when I go on vacations! I often refer people. I'm really happy with their service and billing practice.

Have been using TerraGreen dental services for about two years now and have been happy with the…read moreexaminations, cleaning and professionalism of Dr Hoff and his staff. Today was my first exposure to anything other than preventive procedures. I must say that Dr Hoff and his staff exceeded my expectations. I had a crown that I received from another dentist many years ago replaced today. I was expecting to have the crown removed, have an impression made, have a temporary crown installed and repeat the process once the permanent crown came back from the lab. Instead the old crown was removed, an image was taken of my tooth and the new crown was installed within an hour. This was all done in house---Outstanding R. Fry 1/8/19

Waited an hour and a half for wisdom tooth consultation appointment, got into exam room, looked…read morearound and left. No confidence in this place. Appointment was at 1, didn't get called until 2:30. Office clerk seemed ok.

This Dr. is horrible. Don't go if you are a smoker. Rude to me both visits and when he pulled my…read moreteeth he left my chin black and blue. The roof of my mouth and tongue were very sore. It took him four tries to find a vein.

They absolutely lied to me (office manager) about the rate charge.was told it was the lower rate…read morefor Aspen customers.Not true !!! Office manager talks down to you

Their confirmation process is a joke. They can't read. They're rude and nobody returns or answers a…read morephone call.

Dr. Becker removed wisdom teeth for my two oldest sons, who 19 & 17. It was so much easier than I…read moreimagined. My 17 year old is not a fan of procedures and was pretty firm on not wanting to have his wisdom teeth removed. I requested a consultation for each of my sons so they could feel confident going into it. Dr. Becker was great. She didn't try to sell either of them on getting it done. She patiently listened to our concerns, answered all of our questions and presented the risks of both options: the risks of surgery, and the risks of leaving their wisdom teeth in place. She did not try to steer us in any direction, which made each of my sons feel comfortable. Both boys were scheduled back to back and everything went very smooth. Prior to the day of surgery, someone in the office went out of her way to follow up with my medical and dental insurances to ensure that we were able to maximize our coverage and reduce out of pocket costs. Dr. Becker and her staff were all very helpful and wonderful to work with. I highly recommend them.

The office is professional but very patient focused. They take good care of you while you are there…read moreas well as after when you go home. No one likes having an extraction, but they made it as comfortable as possible. I will be going back for an implant soon. They also deal well with children. My 6 year old grandson had a surgery there and he did well. They really calmed his fears. Thank you Dr. Becker and staff.

I have NEVER had a bad experience at this office. Patty is fantastic and very helpful. Fannie (the…read moredental assistant) is a hoot and very helpful and gentle. Dr Shelton is the best. Always takes time to fully explain what she is doing. The staff is very encouraging.