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    This is reality: My home two months after installation began. I am paying $40k and I expect much better.

    This is reality: My home two months after installation began. I am paying $40k and I expect better, much better. Communication across this company is absolutely terrible. My installation has now failed county inspection TWICE. I have spoken with their EVP, Pony. All the words sound great but the company failed to live up to his promises. I highly recommend that you use a different company for your new windows.

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    1 year ago

    After sale support is nonexistent. Customer service is a joke with no return calls and even if you get a service appointment they "no show".

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    1 year ago

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    1 year ago

    Wonderful experience with sales team and schedulers. Answered every question and concern. Can't wait for my install next week!!!

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    11 months ago

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    Ask the Community - Mister Window

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    NewSouth Window Solutions

    NewSouth Window Solutions

    (26 reviews)

    For those recently devastated by the hurricanes searching for new windows & doors, shop all you…read morewant, get as many quotes as you'd like, But then contact https://newsouthwindow.com ! Mary & I have had them all out, but after New South Window Solutions came to our home (what's left of it) and then we went to their factory - all windows & doors are made in their own factory/warehouse, installed & guaranteed for life !

    Ever have those red flags that pop into your mind and you ignore them? I am pushing 61 this year. I…read moream disabled, but my mind still works. This past Friday I met the guys from "New South Window Solutions of Sarasota" Brett the "Corporate Trainer" was training this "African" guy. Yes, I thought "Aussie", he corrected me. So, this it how it started: The old bait and switch! On Friday this guy's boss (Brett Ray, the corporate trainer) wrote a contract for 13K for the patio door replacement. They made a mistake on the contract, they forgot to include the discounts (the discounts weren't applied, yet the contract showed the total being $13421.00 for 6/8 French doors, hurricane rated.) On Monday the trainee returned. To make a long story short he raised the price up 10K to a total of 23K. The sales guys said it was because the opening was 96X72, so therefore would cost more. The original contracted clearly stated 6/8 which is, let's do the math: 6X12=72 8X12=96. Nothing changed except them raising their price. Here is them in action changing the price. https://youtu.be/1r8UlSdlnGs?si=r1Kclqp_zLPuF6bL

    Mister Window - windowsinstallation - Updated May 2026

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