terrible terrible service. I went in for an eye exam on April 24th and they couldn't find me in…read moretheir system even though I'd been before. I received a bootleg I exam where things were written down, not entered in the computer then couldn't pay because we still couldn't find me in the system. I came back a few days later to try and get my prescription and to pay and they said it was still down. another week went by finally. I called them again and asked them about my prescription. they emailed my prescription to me and then since then they've been sending me emails and texts asking me to pay the $10 copay for this terrible service. I've called and been on hold for up to 20 minutes at the time. I would not go back ever

Amazing staff. Little to no wait time. They actually explain what's going on with your eyes! They…read morehave a limited eye glasses selection at this location but you can order from the Clarkson online

The customer service was great! The optometrist was very kind and knowledgeable. He took his…read moretime with me and explained everything to me. Lucky to have found this optometrist.

I wasn't really shopping for glasses. In fact, I was just visiting St. Louis. I was walking down…read morethe street one morning and passed The Eye Bar and their window display caught my eye. I went in and they immediately began showing me glasses. And they really listened to what I wanted. I picked a pair, got a prescription made downstairs (Due to what is basically a long story, I am hard to measure a prescription for in my right eye. It is slightly paralyzed.) They got the best prescription I've ever had! In less than a week, my glasses arrived at my home in another state. I still love them!

I have been going to this ophthalmological group for several years. On my first visit Dr. Matthew…read moreCounsel redirected me to a retinal specialist , having noted a problem with my eyes. Since then I have relied on him for my care. He did the surgeries for the corneal implants. In addition, Both offices are well run--no long waits, friendly and helpful staff, pleasant atmosphere.

I made a move after years at another eye care provider. Glad I did! This state-of-the-art facility…read moreis staffed by caring and knowledgeable folks. My eyes have found a new home!

Always an enjoyable experience when we go there. The staff are amazing and very knowledgeable and…read morefriendly. We have been going here for the past few years and I would highly recommend them to anyone.

I was looking forward to trying Overland Optical in Overland and although the staff was…read moreknowledgeable .... I will NOT be going back! All I wanted was to find an eye doc and staff that would help and listen. Finding a pair of glasses has always been difficult for me. This experience started off hopeful, but after I got my glasses it went downhill! I paid a WHOLE LOT of money for a pair of glasses that have been nothing but trouble and are now causing my vision to be worse. Each time I went back for an adjustment and / or expressed my concerns / worries in regards to how the glasses were working out for me, it always ended with "give it a little longer". On my final visit I was told my glasses were no longer under warranty. OF COURSE NOT! Yes, I accept my part in not knowing the exact date my warranty expired, but as mentioned, when I would go in for assistance I was trusting the experts. It became harder for me to express my concerns as I was now starting to feel very much like a number and once they got my money my concerns were not important enough to be heard. This may not be the case for everyone, but was for me. If anyone knows of an eye doc and staff that truly want to help, please let me know.

I always love going to Black optical, which was formally called the Eye Bar. Our whole family has…read moregotten glasses there, very nice frames, and they always helped when there was trouble with any product. I would highly recommend going to Black optical formally by the Eye Bar for any of your glasses or sunglasses needs

I've been buying glasses here for years, even before I could afford it. LOL. But my glasses from…read moreEye Bar/Black Optical have been true investments. This is an optical place for people who truly view their eyewear as jewelry. All three I've purchased (over the course of almost a decade) are ones I regularly wear. The glasses simply don't break like the ones I've bought elsewhere. And when they have small issues--chips, uncomfy nosepads--the folks here take care of them almost always without charge. Black Optical is a story of "you get what you pay for" in every sense.

Prices for contacts or glasses are noticeably less than I had been paying at Clarkson Eyecare…read more Frame selection is less varied but I had no trouble finding some I liked. If the eye doctor changes your prescription after you get the glasses, they will redo them free. Glasses came back promptly after ordered. Beware, however of two things. First, the optical area is ALWAYS understaffed for the number of customers, so expect to wait 30-60 minutes every time you visit. This means you will be helped by a staff person who is hurried and under pressure, with five or more people waiting for you to finish. They have no "line" or even "take a number" system, so you have no idea how long the line actually is. Second, every optical retailer I'm aware of is willing to exchange unopened boxes of contacts if your prescription changes. Not Costco! I purchased contacts in September of 2019. Dr. Steele changed my prescription in February of 2020. I had two boxes of contacts (approx $200) in the old prescription (with an expiration date on the box of 2024) and Costco refused to exchange them because my original contact prescription (NOT my purchase) was more than 12 months old. Happily, I found out 1800Contacts has prices that are better than Costco and they were willing to take back the contacts I purchased AT Costco(!) and fill my new prescription with that credit.....and they were far faster, friendlier, and competent. My advice is that the "savings" isn't worth the hassle, the lack of customer service, and the more restrictive approach to exchanges of contacts.

$300 in the garbage can, the eye doctor was very rushed, not like she had a line of people but more…read moreof "I don't want to be here today" , ignored half of what I said about my eye issues with things like "hmm" as a reply, I don't think the people on the costco side were much better, I feel like she didn't order my progressives with the lenses in the the right spot, I can't even wear them and was so aggravated with the whole situation I went elsewhere

Go somewhere else, literally anywhere else. Made an appointment for my 8yr old daughter, when we…read morecalled to make the appointment we brought up her age and made sure they take kids this young. Person on the phone said yes. When we get to the appointment and she is being seen, the Dr said we don't normally take kids under 10 or 12. And of course he is having issues. Long story short after 2 separate visits and given a prescription which was 100% wrong. My daughter could see even less wearing the glasses. We were told to take her somewhere else. It's like they just wanted to bill our insurance twice. Because now that I'm asking insurance for another evaluation LensCrafters doesn't respond to the first 2 letters and with just a couple days left of their window to respond/ dispute they request to be sent over the paper work again. Pushing my daughter reevaluation out longer than the normal 30 day period. They made the mistake. They told us to go somewhere else. Now they won't even submit the documents needed so she can see a different Dr.

I went to Chesterfield Lenscrafters to have my frames adjusted as they kept sliding off my face…read more Making this tricky, my glasses have bifocals & prisms which must be precisely positioned. Alec, who assisted me, deserves 5 stars for being personable, knowledgeable & patient as it took multiple times to correctly yet comfortably position the glasses on my ears & nose. Thank you!

I was thrilled with my care by Dr. Bruce Cohen! I went to him for cataract surgery after several…read morefriends recommended him AND I had talked with other eye doctors. It was obvious that Dr. Cohen cared greatly about his patients and was willing to take the time to explain clearly answers to all my questions. I chose, in consultation with Dr. Cohen, the Light Adjustable Lenses, and they were exactly the right choice for me. He is very smart, knowledgeable about all the eye challenges I had, and has well trained staff to support him. When/if I had any questions between appointments, it was easy to talk with a professional tech person who could help me right then. I heartily recommend Dr. Cohen and Cohen Eye Associates.

I received Excellent care and thorough care…read more My 1st visit was in 2023 and just left my 2024 annual with Dr. Noonan. Dr. Noonan is terrific, pleasant and patient. A very calming demeanor for an anxious person like myself. She answered all my questions, and she made sure to ask about my medical history and what meds I was taking to ensure I had and accurate, healthy eye exam. She keeps my off site and BJC medical doctors informed of my status. Her optic assistants were all great, thorough and professional. The office intake staff are professional and accommodating to patient needs. I would recommend COHEN ASSOCIATES if you want excellent care.

I see my regular ophthalmologist every 6 months and get a vision test every year. I am made foolish…read moreif I cannot see quickly the difference between field one and field two to the point that I refuse a vision test. An ad on TV convinced me to have my vision tested by Success Vision Express, which store was 25 miles from my home! The exam was eye opening. Professional, not rushed, the Optometrist explained patiently discrepancies in my vision and gave his opinion whether I needed glasses or not. I am going to have my vision tested THERE every year from now on, I trust them !

Truthfully and honestly concerning their situation and reward me for their errors. I had purchased…read moretwo pair of glasses one pair that was mailed out to their company for special lenses but they were promised back in seven days. They forgot to mail them out. I was compensated for their mistake by giving me a pair of sunglasses prescription free.

I came here initially after my previous eye doctor screwed up my glasses and basically said that I…read morehad lied about my prescription. Which makes totally sense. Anyway, I came here...the crew here listened to my plight and was very supportive. I felt heard and just knew that I would walk away with glasses that helped me see. They have a great selection of glasses and will spend as much time as you like looking at them to find your perfect fit. Speaking of, when the glasses come in they will make sure that they fit you properly, give you some special eye glass cleaner that is really good and they tell you that you can come back any time to tighten the glasses. I would love to single out one person in this office but honestly everyone is sweet, caring and patient. I would never go anywhere else and I have sent many of my friends there for their eye glass needs.

I didn't really know anything about this office but decided to try them out since they are so…read moreclose. The reception staff was pleasant and I got in to see the doctor within 5-10 minutes. The examination by Dr. Bernier was quick and he was a friendly guy. The only complaint I have is the high up front cost of the contacts I ordered. If it weren't for my paltry vision insurance and a rebate, they would have cost twice as much as the same contacts purchased online. After everything, the prices were comparable. I will most likely be going back in a year, but might try online ordering for the contacts next time to skip the fitting fee.