We were taking a one way flight to Memphis driving a U-Haul back. We didn't want to leave our car…read moreat the airport and have to retrieve it when we got back so we decided to use a car service to drop us off at the airport. After doing a search on Yelp and reading several reviews I decided on GF Lux. I gave them a call at 7pm expecting to get the voicemail but they picked up right away. The gentlemen was very friendly and walked me through the options and got it set up in just a few minutes. Shortly after I hung up the phone I got a confirmation email. My flight was about a week away and I received a few texts just confirming the date and time they would arrive. And the car (a shiny black Cadillac Escalade) arrived at exactly the time they said it would. Our driver was very pleasant and professional, handling our bags and opening doors. Usually I'm a pretty bad backseat driver but no complaints. It was a smooth and safe ride. A+

Excellent service. With my background being in the military, it's of highest importance to be on…read moretime. This service did that. After our service, he even drove me around the city to unwind. He was very kind and professional. Definitely I will use him when it comes to transportation to/from the airport. Still awaiting to see the photos he will post on IG. Definitely recommend to others seeking excellent service.

I hired Aiken Transport Express to pick up my college-aged son in Columbia and transport him to his…read moregrandmother's house in Aiken (as well as for the return trip a week later). Their customer service was great - they responded quickly to my request for a quote, and they were pleasant and easy to deal with. Communication was friendly and efficient and the payment process was seamless. We will definitely use them again next time we are in South Carolina visiting my in-laws. To the owners: Thanks so much for taking great care of my son! He really enjoyed his ride with your company.

The vehicle they provide are clean. The drivers are personable and Services is on time and…read morereliable. It is everything you would expect from this type of service and more.

They will not refund / credit you if you flight gets cancelled same day. And the credit card…read morecompany cannot dispute it due to their cancellation policy. Basically, I was told unless I have another flight booked, they will not issue me a credit. Most illogical thing ever. And lady on the phone was rude, ghetto, and unhelpful. Basically, steal money from customer who can't help the fact their flight gets cancelled, $110 lost to no service provided. Take an alternative service - they're unreliable. Here is the cancellation policy - How do I cancel my reservation? You must cancel or change your reservation by 11:59pm the day before your travel date. No refunds will be issued. If you need to cancel, you will be issued a credit for use on future travel within the next year. The travel credit is valid for one year from its issue date (the date of the original cancellation). Travel must be rebooked by the expiration date (one year from its issue date). The travel does not need to occur by the expiration date. Credit will not be issued if cancelling after 11:59pm the day before your travel date. Same-day reservations are not eligible for credit if cancelled.

VERY BAD AND UNRELIABLE SERVICE!!!…read more Here is the background: I booked two tickets for a trip from Atlanta to Chattanooga on 05/24/2023. On the day, the bus was scheduled to depart at 7:15 AM. My group arrived at the designated spot at 6:50 AM, well ahead of the departure time. However, to our surprise, the bus did not show up until 7:40 AM. During this extended waiting period, I had to urgently use the airport restroom. Unfortunately, while I was inside, the bus arrived and, according to my friend who was still waiting at the spot, the driver refused to wait for us and departed, even though I was merely 3 feet away from the bus, and shouting loudly behind that "I am here!". Later, I called the office to express my frustration and seek a resolution. However, the customer service representative refused to offer any form of refund for the inconvenience caused, saying that the management decided that the bus driver arrived on time and is of no obligation to my loss. I have outlined all the problems in this chaotic process below. These can all be checked by the airport surveillance videos, recorded customer service conversations, and the payment records: 1. The bus did not arrive on time, which clearly violates the rules set forth by the company. It is unjustifiable for anyone to retain customers' payment for a service that was not provided as agreed upon. 2. When I contacted the customer service, I was shocked to hear that the bus supposedly arrived on time and thus bore no responsibility for my loss. Again, how could you outright lie when the surveillance footage can clearly prove the bus was late? Additionally, there are airport staff who were witnesses to the entire incident. 3. There payment system is highly questionable. They request tips during the reservation process. Although I had reservations about making an upfront payment without experiencing the quality of their service, I still decided to tip 20% of the bus fare due to my understanding of the demanding nature of the profession from my previous work experiences with many long-haul drivers internationally. However, the quality of service I received fell far below the minimum expectations. At the very least, they should refund me for the tipping portion of my payment. I have to post my experiences here! Avoid this transportation company and save your day!

Great communication. Know back roads when need to catch a flight. Family run , I had the privilege…read moreof having mom taking and picking up from airport. 100% recommend.

This Locally owned shuttle service is the best. Tory is the owner and is very hands on. He took me…read moreFrom my parents home to Hartsfield Jackson airport. This company does this and so much more! The van was very clean and a comfortable ride. This is our second Time doing business with Driverseat and they're always top notch with customer service. Save yourself a hassle With Groome! Great for family rides or individual.

For Our Transport Between Kennesaw GA & The Atlanta Airport: Touch of Class 1st Choice Every Time!…read more Russell Moore is On Top of Our On Time, Early, or Late Flight Schedule. He's Always on Schedule (Even a bit Early) Comfortable and Clean Ride! Such a Southern Gentleman! Oh, Love the Cold Bottle of Water after a Long Flight into Atlanta & a Wrestling Match in Baggage!

Great service and a amazing, kind driver. Great communication and reasonably priced. Would highly…read morerecommend.

I wanted to treat my girls to massages on the morning of my wedding and after a little research I…read moreknew I had to book GF LUX!! Booking a chauffeur for the day of the wedding kept me from standing in long hotel valet lines or waiting for an uber/Lyft. We had a strict timeline for the days events and GF Lux arrived early, sent me a text letting me know my car had arrived, and got us to our destinations promptly. This was such a treat for us all to have a beautiful Mercedes and professional driver attend to our needs. EVERY BRIDE NEEDS THIS!! You're already looking for your "exit ride", why not have a chauffeur to take you to the salon or drive you to the venue?!? It truly made me feel like a princess on the most important day of our lives.

I could not recommend GF Lux more highly. My group was desperate as we had to make last minute…read moreplans to attend a funeral service in Alabama. All rental cars were sold out so we can to enlist the help of a car service. They responded right away and were incredibly flexible and communicative throughout the entire process. The sprinter van we reserved was immaculate and the driver / owner (Ralph) was beyond accommodating.  I literally want to find reasons to travel to the area just to use their service again. 10 stars.

Had a flight arriving post 10pm at ATL. Had great communication from the company from booking…read morethrough day of. As I landed, driver Tofik had texted me and let me know where he'd pick me up. Great ride and great driver got me safe and secure to my hotel.

We used cloud limo for a couple of pick ups in Atlanta. My executive was traveling in and not…read morefamiliar with the area so he did not want a rental car. The pick up from the airport seemed seamless. They called him once his plane landed and told him where to meet them. We also received a confirmation email and text with the drivers name and phone shortly before the pick up. I think day before. The ride home was a bit of a challenge. The few times I tried calling Cloud no one actually answered. I left a voicemail and they called back within 30 min of each call but sometimes you have an emergency and need an answer now. We did not receive a confirmation text or email on the pick up ride to the airport and my boss was calling me 5 after to ask where they were. I called the drivers number from the other day and the line for Cloud and no answer on either. Luckily, they showed up shortly after and found my boss but I was kind of in the dark for awhile until after they dropped him off and called me back. A bit better communication would be nice/expected for an executive service. The pricing seemed decent for the area and when I did get to talk to people they were very friendly.

USE THEM! While visiting Hilton Head, SC, we flew into Savannah airport and opted not to get a…read morerental car. A friend picked us up upon our arrival, but when it was time to leave, we quickly realized that there are no ubers/lyfts on Hilton Head Island. I quickly started looking around for cab companies, and ultimately chose Airport Transportation Group. I called the day before to reserve a shuttle departing my hotel at 4:30am. They were responsive, sent me email confirmation, and very friendly via phone and email. My transportation arrived 10 minutes early to my hotel, and it was a very smooth drive to the airport. The driver was friendly, punctual, clean, and made an early airport ride very enjoyable. Definitely recommend ATG to anybody visiting HHI.

Service was as advertise. Fair price and on time both going and coming…read more Our driver Mark, was a very nice guy that communicated both legs of our trip. We will use their service again.