Contour Airlines forced my grandbabies to wait over 6 hours in a small waiting area at the Macon…read moreairport due to delays...all day delays. No food. No restaurants. Just waiting all day. Will drive to Atlanta next time. Poor customer service. No explanation for the delays. Just delay after delay.

Remember, it's a small regional airport with one "airline" (Contour Airlines). They do things a…read morelittle differently. I showed up an hour before boarding time. TSA opened at boarding time. TSA - probably the most strict I've seen in the world. They seem to run on their own program. At takeoff time, the crew was still waiting on the refueling truck. Sure, it's convenient if you're traveling to select locations, but I'm not sure I'll do it again. I value timeliness and standardized procedures.

For a small regional airport it is a boon for Albany. It seems like it is always under going…read moreconstruction. Security is sure more easy than ATL. So, if you are traveling from ABY to other destinations than ATL you should hardly notice any increase in your air fare; BUT if you're traveling from ABY to ATL with a return flight to ABY, with no competition, HOLD on your dentures! The building is comfortable and has always seemed clean, at least when I have been there.

This is probably one of the smallest airports I've seen in America. Even though it's so small, it…read moredefinitely has a lot of room for improvement. The prices are insane, as to be expected. All flights go to Atlanta so honestly, if you're able to, you're better off going to Atlanta and flying out from there. It has a very small parking lot, which they don't really need a big one, so it's okay. I do like how security doesn't pester you to hurry up to unload/load passengers. The employees are just doing their job, nothing more, nothing less. Not much to say about this airport, only because they don't have much to offer other than its convenience.

The staff is friendly, competent, and incredibly fast, which is probably the most important parts…read moreof an FBO assuming prices are competitive for fuel. However, if I am being fair to other FBOs, there's not much in the way of amenities. Chairs and couches are old and worn. The "lounge" is nothing more than an old couch and a TV. The interior is dated.

I stopped at Lowe's on a cross country for a rest and some fuel. The staff was friendly and fast. I…read morewould stop here again.

If you want to fly in Milledgeville this is the place to do it. It is a very small Regional Airport…read morethat only services private small aircrafts. You can rent a plane here , you can charter a plane here, you can even get your pilot's license here.

5 Star service. I was told about her from a friend and wad not disappointed with her services. she…read morewas on time and had a nice ride home from ATL to my front door. I highly recommend her. DKR

i called last minute for a shuttle to ATL ai and they didn't disappoint me. Great car. Great…read moredriver. Very friendly! Keegan was outst. Will recommend to anyone I can. Miss Myra communicated with me through each step. Will use her service again

They will not refund / credit you if you flight gets cancelled same day. And the credit card…read morecompany cannot dispute it due to their cancellation policy. Basically, I was told unless I have another flight booked, they will not issue me a credit. Most illogical thing ever. And lady on the phone was rude, ghetto, and unhelpful. Basically, steal money from customer who can't help the fact their flight gets cancelled, $110 lost to no service provided. Take an alternative service - they're unreliable. Here is the cancellation policy - How do I cancel my reservation? You must cancel or change your reservation by 11:59pm the day before your travel date. No refunds will be issued. If you need to cancel, you will be issued a credit for use on future travel within the next year. The travel credit is valid for one year from its issue date (the date of the original cancellation). Travel must be rebooked by the expiration date (one year from its issue date). The travel does not need to occur by the expiration date. Credit will not be issued if cancelling after 11:59pm the day before your travel date. Same-day reservations are not eligible for credit if cancelled.

VERY BAD AND UNRELIABLE SERVICE!!!…read more Here is the background: I booked two tickets for a trip from Atlanta to Chattanooga on 05/24/2023. On the day, the bus was scheduled to depart at 7:15 AM. My group arrived at the designated spot at 6:50 AM, well ahead of the departure time. However, to our surprise, the bus did not show up until 7:40 AM. During this extended waiting period, I had to urgently use the airport restroom. Unfortunately, while I was inside, the bus arrived and, according to my friend who was still waiting at the spot, the driver refused to wait for us and departed, even though I was merely 3 feet away from the bus, and shouting loudly behind that "I am here!". Later, I called the office to express my frustration and seek a resolution. However, the customer service representative refused to offer any form of refund for the inconvenience caused, saying that the management decided that the bus driver arrived on time and is of no obligation to my loss. I have outlined all the problems in this chaotic process below. These can all be checked by the airport surveillance videos, recorded customer service conversations, and the payment records: 1. The bus did not arrive on time, which clearly violates the rules set forth by the company. It is unjustifiable for anyone to retain customers' payment for a service that was not provided as agreed upon. 2. When I contacted the customer service, I was shocked to hear that the bus supposedly arrived on time and thus bore no responsibility for my loss. Again, how could you outright lie when the surveillance footage can clearly prove the bus was late? Additionally, there are airport staff who were witnesses to the entire incident. 3. There payment system is highly questionable. They request tips during the reservation process. Although I had reservations about making an upfront payment without experiencing the quality of their service, I still decided to tip 20% of the bus fare due to my understanding of the demanding nature of the profession from my previous work experiences with many long-haul drivers internationally. However, the quality of service I received fell far below the minimum expectations. At the very least, they should refund me for the tipping portion of my payment. I have to post my experiences here! Avoid this transportation company and save your day!

Great facility with clean bathrooms. Awesome friendly people. Great fuel prices. Courtesy cars…read more Can't wait to come back in October.