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    Macon-Bibb County Transit Authority

    4.7 (6 reviews)

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    Greyhound Bus Lines

    Greyhound Bus Lines

    3.7(3 reviews)
    0.0 mi

    The only issue was when I first boarded the air conditioner was down and this is the middle of…read moresummer and a bus packed full of people w/kids and no air you can imagine the vibe from people. Not very good, we had to ride like that all the way to Atlanta. Other than that the rest of the trips was wonderful.

    Since Macon is only 80 miles from downtown Atlanta, I often take Greyhound to visit family during…read morethe Thanksgiving and Christmas holidays. I've already written a review of the Atlanta Greyhound station, so it's about time I reviewed the one in Macon. I'm going to compare the two stations while being mindful of the fact that Atlanta is a much larger city. By comparison, Macon is about the same size as Savannah, GA but doesn't have the tourist attractions of Savannah. Due to its lack of tourism to boost the economy and its poor political leadership throughout the years, Macon is threadbare by comparison. Jobs have moved away and in the process, crime has risen. As a graduate of Southwest Macon High School, I have fond memories of being a teenager in Macon but the town has been going downhill for some time now. The Greyhound bus station is located in Macon's depressed downtown and is smaller than the one in Atlanta. It's a small room with a few vending machines, a front desk counter and some relatively clean restrooms (at least it was during the only time I ever used it there). Outside, there are several lanes for the buses to pull into and at the very front is a tiny parking lot. Within short walking distance is a Checker's, Zaxby's, Krystal, a gas station/convenience store and a restaurant that sells hot wings. There is also a motel called the Macon Scottish Inn nearby, though I wouldn't recommend staying there because it's one of the filthiest motels in town. There usually aren't any taxis waiting in front of the station but if you call the local Yellow Cab company (phone number 478-762-6464), a taxi will arrive to pick you up within five minutes. I prefer riding the bus from Atlanta to Macon as opposed to the other way around. The reason why is because when you ride Greyhound from Atlanta, the bus begins its route from the Atlanta station. But when you catch the bus in Macon going back to Atlanta, the bus begins its route in Florida and picks up passengers from all the stations in various cities along the way. So by the time it gets to Macon from Florida, the bus is packed and you end up having to shoehorn yourself into one of the few remaining seats (which from my experience is usually beside the stinky restroom, the congested old man, or the mother with the crying baby). The worst thing about the Macon station is, unlike Atlanta, the lobby isn't open 24 hours. The buses will still stop there after hours but the lobby area will be closed. If you're catching a bus then, you will have to wait outside until the bus arrives. No worries. You won't be alone. The city's homeless population that tends to congregate there at night will be more than happy to keep you company during your wait. If you've read my two-star review of Atlanta's Greyhound station, you're probably wondering why I'm rating Macon's station a three even though it's not open 24 hours and is smaller than Atlanta's station. I'm doing so because Atlanta is a major city that can do better. Macon doesn't have the same resources and is basically doing the best they can with what they have. Taking that into consideration, I'm rating it three stars.

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    Greyhound Bus Lines
    Greyhound Bus Lines
    Greyhound Bus Lines

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    Greyhound Bus Lines

    Greyhound Bus Lines

    1.6(208 reviews)
    77.4 miDowntown

    It's been many years since I took a Greyhound bus to explore the…read morecountry. Greyhound still serves a good purpose to many travelers. I had to pick up acquaintance from the Atlanta location, and it was very busy on a Wednesday afternoon. I was greeted by a young lady police officer who asked if I had already purchased my ticket. I told her that I was picking up someone. She told me to go to the waiting area. Arrivals and departures were clearly marked. I passed by the ticket counter that had a real human assisting people. (Nowadays, everywhere we go, we have to deal with machines.) Ladies' room had an attendant playing with her phone. The restroom was usable, but not extremely clean. I guess that is due to a large volume of travelers? On the back of the large waiting hall was a consession stand, but I didn't check it out. Paid parking was available around the station. However, be careful when you use one of those self served parking machines. If you only stay 30 minutes, you do not need to pay money for parking till midnight. During the daytime, I felt safe because there was a policeman outside the station in a parked vehicle.

    Workers are always hateful especially in Atlanta Georgia. Always having to wait many hours or have…read moreto buy another ticket when things are the companies fault. Always expect to be stuck at 1 of their stations and they will not care at all, and they will continue to be mean.And people to everybody. I could say, I have traveled a lot in Atlanta, seriously.The worst bus station I have ever been to united states!

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    Greyhound Bus Lines - The most disrespectful asshole stay away from this place like yesterday!!

    The most disrespectful asshole stay away from this place like yesterday!!

    Greyhound Bus Lines
    Greyhound Bus Lines

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    Greyhound Bus Lines

    Greyhound Bus Lines

    1.5(11 reviews)
    98.0 mi

    I am in a state of shock of the practices of Grey Hound Bus lines. My first time Experience and…read moreevery employee I encountered was unpleasant unhelpful and just flat out mean. I was flabbergasted by the methods that seemingly every employee was using. Be short rude mean and walk away. At the Chattanooga station everyone just had to wait outside in the cold. The woman at the ticket booth was very rude and unpleasant. It was an experience that I didn't know existed in this time and age. If you have any kind of respect and pride for yourself family and friends I will advise you never to ride on grey hound bus. You will regret it.

    Call in from drivers / no shows during weekend routes caused my self and my child to literally…read moresleep in the train station for almost 7 hours . When the attendant at the Nashville location causally changed our tickets from 2Am departure to 10 am( and I expressed my distress , I was met with the most unprofessional , ignorant response Of " until you calm down you need to step to the side " it took everything in my power not to act up in front of my child , but I professionally asked her to proceed with changing our tickets so my child could see how a professional, level headed adult acts! Bus ride back was much smoother but I believe that contributed to the veteran drivers experience and ability to deal with customers effectively, they def should train the unprofessional non- veteran drivers!! The initial route traumatized my child. I will never make her endure anything so horrendous ever again !!!! Greyhound should focus on ensuring they have RELIABLE COURTEOUS staff and adhere to strict punishment for drivers and personnel who do not adhere! Otherwise, they will continue to receive bad reviews such as this! They have lost a customer for life! Trust and believe my extended family won't be riding either!

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    Greyhound Bus Lines
    Greyhound Bus Lines
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    Macon-Bibb County Transit Authority - busstations - Updated May 2026

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