Wonderful shop for repair of my laptop and cell phone, data recovery, and upgrading software. Very friendly and patient staff. Fast service. Excellent pricing. read more

I went in to get a key on my keyboard repaired, and Herman was very upfront about the possible costs associated with the repair. The business was very quick in repairing the problem, and very prompt with their communication. I would highly recommend going to them for any computer problems! read more

Fast and friendly. I brought in my macbook pro when the top half was broken, screen and casing. They told me they needed a part and gave me an estimate of how long it would take (3-5 business days) and I got it back in 3. It works just fine. I'm super happy about it. It set me back 480 though, but I know if I brought it somewhere else it would have been more. read more

Nothing but good things to say about this electronics repair company. I've gone a few times and the last time there was a major issue with my laptop. I was convinced it wasn't going to be saved. And if anything, the data needed to be recovered. I didn't have much hope but the front desk assured me not to worry. And NOT to buy a new laptop. To my surprise, which I should not have been. They managed to fix everything with the laptop and retrieve all the data at a very reasonable price. Their work is excellent. Their customer service is great. It's the place to go. read more

Mission Repair Centre, you guys are awesome! I thought my laptop was a write-off. Amit explained exactly what they would do, and how they would determine if it was going to be worthwhile carrying out a repair. He told me when to expect a call with the diagnosis and that's exactly when he called. He gave me a complete assessment of my laptop, an estimate of the repair cost and an expected completion date. He called me ahead of schedule and the bill was exactly what he had quoted. Best of all, the computer works perfectly now! read more

These guys are outstanding. I had a problem with a MacBook Pro display, and I called them out of the blue. I couldn't believe how far they dug into the problem for me. They're very knowledgable and very committed to doing what's best for the customer, and they don't seem to mind taking the time to explain all the options very clearly. I tend to be very demanding, and critical if I don't get the service I think I deserve, and I'm quite technical myself, and yet... I would recommend these guys unreservedly. read more

These guys are the best. Fast, knowledgeable, friendly and trustworthy. They fixed the cracked screen on my Mac for an amazing price when the genius Bar at Apple wanted to charge hundreds of dollars! I was in and out and they never pressured me to buy extra stuff- warranties, accessories, whatever. They were great! read more

I heard very good things about Mission Repair which is why I chose to get my laptop repaired by them. My ASUS computer is a couple years old and my issues included a fan that would always run even if the computer wasn't hot and a screen that flickered every so often when I would open or close the laptop. I was told once the parts were received, it would take only a couple hours to fix. When I first came in, the owner dealt with my laptop and explained to me what the potential issues were. I was charged $60 for a diagnostic fee on April 1, 2019. I left my laptop and they called a week later on April 8 to tell me what the cost was for the repair, which was $192. I came in immediately the same day so they could order the parts and get the process going for my laptop. They gave me an estimated time for when the parts would come in. My initial receipt said the ETA was April 28 - May 13. They also forgot to give me the receipt breaking down the cost of the parts so I could send it to my insurance, so that had to be emailed. I'm not sure why, but the receipt that was emailed had an ETA of April 29 to May 29. The ETA was written down with a pencil and the May 29 looked like May 20. I first called May 15 (when I thought it was passed the ETA) wondering why my laptop wasn't ready, and the gentleman on the phone said he was surprised the parts were not in yet but they should come in "any day now". I was never notified that I was calling in prematurely, so I continued to be frustrated that my laptop was not ready by the required date. Later that week, I looked at the emailed receipt and saw "May 20", and I was confused why it was a different date but figured I should wait until that date passes to call again. A few days after May 20, I went into the store to talk to them in person. They said they didn't know why it was taking so long and thought the due date was May 20 when I showed the written receipt. Again, they said it should come in "any day now". They said they would call me back when the technician came in, which wasn't until 2 pm. When they called me back, they said the technician wasn't sure either but they could try and track it for me. I asked them to call me back on my cell, which they did not and proceeded to call me on my home phone and leave a message with the tracking number. The tracking number was a China post number and it said the package could not be found. I continued to become frustrated so I emailed the owner who had taken in my laptop initially. When he responded, I found out he was across seas on a trip but he was very cordial and explained to me that the final ETA was May 29. I told him that not one of his employee's corrected me on the ETA. He said once that date is up, he can refund me and even give a discount for the service right now since there has been such a lack of communication. On May 31, I emailed the owner again because I had not heard from anyone at Mission Repair. When he replied, he told me the package was stuck at customs for 3 weeks and the package had been delivered May 29, yet no one had contacted me. I would have hoped my laptop would have taken priority on May 29 or at least May 30 since it was past the due date. In the email, the owner also told me they had to check the package for any damages, which of course it turned on my package was damaged. This made me think that this has happened before. The technician at the stop tried to use the damaged part but it did not work, so they said they would have to reorder the part, which may take another month. I called the store and I was extremely upset, and they told me I could get a refund if I would like and take my laptop elsewhere. I told them regardless I was coming to pick up my laptop because it was never un-usable and I was still in school at the time since I am in a health care professional program and needed my laptop back. When I went to go pick up my laptop, the technician had not put the laptop back together, so clearly no one had passed on that I was picking it up, and I had to wait an hour for him to do that. Furthermore, I asked the technician if I stayed with them and waited for the part, I wanted to get a discount. He said he would have to confirm that with the owner, which is absolutely ridiculous that no one in the shop can authorize anything without talking to the owner first who is a completely different time zone. The technician was completely unapologetic. When I asked about the part for the fan which is an easier fix, the technician didn't know what I was talking about. I was refunded the $192 but not the $60 diagnostic fee. When I came back to get my laptop an hour later, I checked in the car to make sure the screen worked like it did before, which it did. When I got home however, I opened it again and it made a cracking sound and the screen wouldn't turn on. So my laptop was in worse condition than when I brought it in. read more

I'm gutted at the way I was treated. Terrible! Terrible! traumatizing experience! I got my iPhone screen replacement done on 12/05/2017 and I was assured of 6 months warranty for product defects. On 12/14/2017 just 9 days after replacing the screen cracked from the speaker. the screen guard is intact without any damage, which clearly indicates that it is a product defect. I went with my receipt and the guy just glanced at the phone and said " I cant do anything about it". I tried to tell him that I did not drop the phone because if it I did it would have damaged from the sides and the screen guard would have been damaged too, but he shouted and asked me to get out. After I told him I will complain to BBB he told me to come back tomorrow to speak with Jennifer and he said she would say the same thing he said. So what does the 6-month warranty cover if it does not cover a product defect like this? this clearly states that they use inferior products and charge higher. read more

Mission repair did a great job on diagnosing, recovering data and exchanging a new hard drive. They performed these tasks in a timely manner and kept me informed of the progress all along. I was extremely satisfied with the service I received here. read more

BE AWARE! I went to this place because it has a higher review wanting to get an estimate on how much it is to get a battery replacement, the technian took 5 minutes to examine it, and told me the price is higher cause it's alienware and the battery is hard to took out, I want to take some time to decide so I took it home, and when I took it out at home there it is, 3 scratches on the top of my laptop, and that's probably why the guy hand it back to me with the laptop facing down. Call them on the phone they won't admit it and suggested that it is scratched in my backpack, because you know, the fabric in a backpack can scratch a laptop so hard, and they hung up on me.Yep, there it goes, I end up with 3 scratches on my Alienware I took great care of for 2 years. I am outraged. Seriously, if they didn't scratch my laptop, then probably the aliens did. If you value your stuff, don't go there, if you wanna go there, be sure to record everything when you stepped into the store, cause they won't admit anything if they scratched your device. read more