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    Mission Concepts

    5.0 (4 reviews)
    Closed 8:00 am - 5:00 pm

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    10 months ago

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    8 years ago

    MC did a remarkable restoration of my 20 year old Warren Hile trestle table. It was fairly priced and looks better than new. Thanks Jerry!

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    The Outlet By ELS - Super worms

    The Outlet By ELS

    (241 reviews)

    $$

    Thank you to Valerie for having a prompt response to this issue and helping us out, we truly…read moreappreciate your response to the issue and being able to assist us.

    Unprofessional and hostile experience at entrance - July 25, 2026…read moreOn July 25, 2026 at approximately 3:34 PM, I visited The Outlet By E.L.S. for the first time with my kids. At the entrance, the security guard shouted at me in a loud, commanding voice asking, "What's in your bag?" I was carrying a regular-sized white tote bag with only my wallet and phone inside. I was startled and did not understand what I had done wrong upon entering, so I offered to leave the bag in my car. The guard then told me I could carry it in, but would have to show it again before leaving the store. His tone was hostile and created an embarrassing situation, as other customers in the store turned to look at us. I felt singled out and profiled as a potential shoplifter, possibly because I was wearing a hat. I was dressed casually in gray pants, a white shirt, and sneakers, which I felt was appropriate for shopping at a discount store. I regularly shop at large retailers like Costco and Sam's Club and have never been questioned about my bag upon entry. When my daughter and her friend spoke to him about the way we were treated, he responded that he was just doing his job and that is just how he is. He said he was sorry I was offended, but reiterated that he was just doing his job. I later spoke with a staff member who did apologize for what happened. I understand and respect the need for security, but there is a professional way to do it without making customers feel accused or unwelcome. A retail business should welcome customers while ensuring safety, not create a hostile shopping environment at the door. I am sharing this feedback so management is aware of how customers are being treated. Based on this experience, I will not be returning.

    Mission Concepts - cabinetry - Updated August 2026

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