Their food is great for a reasonable price, but it is bar food, so don't come in expecting…read moreMichellin-quality cuisine. The service is always friendly, and there are usually several regulars at the bar/playing pool to talk with. Also, free soda if you gamble!

Worst food ever will not go back at all! If I wanted dry fries and meat I could have went to a fast…read morefood restaurant.

Old and in need of some repairs Management is OK…read more Dinner is OK Bar is ok Historical with lots of history, antique cars and Memorabilia In need of better staff and Management

filled with history located right on Route 66. The rooms were clean and comfortable. The front desk…read moregives great suggestions for things to do in the area

The place is a fire hazard. Homeless people are sleeping in the back of the building making it…read moredangerous at night An employee volunteered to clean the mess up off the clock, without pay. A very effective employee who pays attention to "details" noticed that there are cords hanging out of the ceiling connecting to routers and were not tacked down to the wall, which is another fire hazard. This observant employee noticed there was a big glob of mold in the cooler where the complimentary drinks are kept, and the fan was blowing the mold onto the drinks, possibly making people sick. This employee noticed about 5 cases of drinks that were expired and pulled them out of the cooler, and got rid of expired goods and services. The manager told such employees not to tell the customers about the mold or report the incident to the Health Department. The employee found the place not up to code and disorganized. When employees approached the manager about the liquor and gambling licenses not being displayed properly or up to date properly the manager yelled at the employee to mind their own business, then employee was fired. Be careful entering into Elsa's on South 6th Street.

I have never been around a more negative employee than the blonde lady that works at night. She is…read moredefinitely rude to all customers and it will be a surprise if this business stays afloat with her as an employee. She was upset because we came in at 12:30am and told us (3) that she was closing in 5 mins. My friend asked if they started closing at 12:30 instead of 1am and this really upset her. We walked out and won't be back if she is behind the desk. I suggest the owner send in a few people at 12:30 - 12:45am to see how she handles their Money. She wouldn't work for me but one shift that's for sure.

Older Hilton property that they've tried to gussy up with a fresh coat of paint…read more 1) you can hear everything. If you're a business traveller as I am, this may not be the hotel for you. Sleep is precious when you live life on the road. 2) the train rolls through town all.night.long and blasts it's horn as well. See point above. 3) housekeeping seems to have forgotten how to clean. The sink faucet in my room wasn't wiped down. There are greasy smudge marks all over my room windows. Hairs everywhere. 4)this is probably specific to my room:the light above the shower was literally hanging from the ceiling (it is a recessed light). If you can, stay the 15-20 minutes away at the Hilton Garden Inn Springfield. Cleaner, newer, etc.

A wedding brought us to Springfield for a weekend. We stayed at the Hilton and found it to be…read moresatisfactory. It was a convenient place to stay but parking was not free. We had a room on the 26th floor and the view was fantastic. The hotel is the tallest point for miles and miles. The evening city lights were spectacular. The early dawn view was beautiful. As for the accommodations, the room was basic, a bit dated. The bedding was not the most comfortable.The sheets were rough. The towels were thin. The floor to ceiling wall of windows helped make up for the shortcomings. Because Springfield is the state capital, the hotel probably gets a lot of use from conventions and large groups. The wear and tear is apparent. It would be nice if Hilton reinvested in updating this property.