We had an amazing experience with this appliance repair company! Our washer stopped working, and…read morethey truly went above and beyond to help us. Even though it was late on a Friday night, Abel, made the time to come out and repair it rather than making us wait until the following week. The technician was professional, knowledgeable, honest, and determined to get our washer working again. He took the time to explain the issue, answered all of our questions, and made sure everything was running perfectly before he left. It's rare to find a company that genuinely cares about its customers the way they do. Abel's willingness to go out of their way after normal business hours speaks volumes about their dedication and customer service. We are incredibly grateful and highly recommend them to anyone needing appliance repairs. Thank you for your exceptional service!

Abel provided fast, honest, and friendly service! He was very knowledgeable with service requested…read moreand fixed our expensive GE Monogram built-in refrigerator/freezer after it stopped cooling. He had the part on hand and replaced it for only $260, which was very fair. I truly appreciate his honesty and excellent service. Highly recommend!

Spoke to Robert after sending out estimates. He was at my home an hour later. He quickly diagnosed…read morethe washer and he was able to get it working while the part is on order. I was only charged a small deposit while the part is on order, which to me is normal. Very happy with AV Appliance and Repair. When I read fast and reliable service, they meant it! Thanks Again Robert...

I had an issue with my washing machine and Robert came out to inspect. He was very friendly and on…read moretime and knowledgeable. Unfortunately my washer was not repairable by the helped to unclog the drain just so I can use temporarily while I shop around for a new machine. Thank you again Robert'. I would definitely contact them & refer them for any future repairs.

Quality - Value - Service - Professional! I would refer them to family, friends and clients!read more

This company was awesome. As an out of town owner of a few rental homes in the Menifee, Perris,…read moreCanyon Lake areas I needed to find a company who could replace a Cooktop. Dmitrii from Lowl was great. He communicated well, went out figured out what we needed and got the job done within a couple days. The price was also a good value. So glad we have found an appliance company for our future needs. I highly recommend Lowl if you need new appliances or repairs. I have attached a photo of the old cooktop and of the new beautiful one.

Victor had my dryer up and running in no time! He made sure he showed me it was running properly…read morebefore he left . Great customer service

I would probably avoid this repair service at all costs. We have a Samsung refrigerator that is…read morenotorious for icemaker issues. I reached out to them to fix the problem. In order for me to get them scheduled I had to pre-pay for the replacement icemaker they showed up a few days later replaced the icemaker and supposedly corrected the issue that was causing the melting ice. Two weeks later the I started melting in the problem started all over again they came back out one more time. And sent a new technician. Here we are a month later and we're still experiencing the same problem. I would avoid them at all cost I had to dispute my credit card to get my money back.

They have always been helpful and professional when I've requested parts or services. But sometimes…read morerepair isn't an option. We found a new Speed Queen washer that was "on sale", it was the most discounted price we had seen. As they aren't cheap this one was a great value, so home it went! They took away my old headache (Whirlpool) and installed the new washer, ahh peace of mind.

They were great! Communication was only point, I had to wait for an appointment but that just shows…read moreme that they're in high demand. I was referred to this company by my Mom who has also used them in the past. I was not disappointed with their service. The man that came out was prompt and very nice and knowledgeable. He was able to fix my ice maker quickly and the price was fair. Thank you so much!

Quick and knowledgeable. Technician knew the make and model of our built in and quickly diagnosed…read morethe issue. The fix was reasonable and got the fridge working in no time. Highly recommend JIM Appliance Repair!

We have used this business for many years! Fridge, washer and dryer - always excellent service!…read moreThey have always scheduled us quickly, they arrive on time and so friendly and knowledgeable. They are upfront about cost for labor and parts prior to doing the work. They clean up any mess they make. We had them out today for our dryer and could not be more pleased with this company! Excellent business

Owner is VERY RUDE! Acts like he doesn't care about your business. bought a washer, won't buy…read moreagain.

This little family business is a diamond in the rough. Don't be put off by the location or…read moreappearance, this family stands by their products and service. My family and friends have purchased many used appliances from this business for incredibly low prices. It's true a few have needed repair, but the business always makes it right, whether it is a repair or replacement. I have a beautiful counter depth stainless steel kitchen-aid refrigerator that I paid about 20% of the original price. My son has a front load washer and dryer set that look new and he paid maybe 30% of the original price. All of their appliances are delivered for free and come with a warranty.

We called Impact Appliance Repair when our KitchenAid microwave/oven combo lost all power. They…read moresent Roger who quickly determined the unit was fine therefore it had to be the electrical connection or feed. He was right - it was the electrical connection in the wall behind the combo unit. When we remodeled our kitchen the electrician contracted by the cabinet installer did a less-than-professional job of connecting our unit (connected the aluminum conductor in our house to copper wire in the unit with just a wire nut). The connection eventually shorted out. Roger is a true professional. His troubleshooting enabled our electrician to zero in on the problem and quickly fix it. While here Roger took advantage of the fact the combo unit was completely removed from the wall to fix a burned out bulb in the microwave. The knowledge, care, and courtesy Roger exhibited added value to his reasonable bill for the house call.

Impact LLC was my warranty service provider for Whirlpool. The Dispatcher for Impact was Mike and…read morehe was great! Mike was very friendly, helpful and professional. My actual Service Technician was Gerald "Gerry" K. Gerry was such a nice man. He was courteous, friendly, professional and very skilled. It was a pleasure to meet Gerald and he did a great job. Impact is very fortunate to have Mike and Gerry representing your organization. Thank you Gentlemen.

After reading all the 5* reviews I gave Carlos a call. He swung by in the afternoon and had my…read morewhirlpool washer running within an hour! I couldn't be happier. A great guy who went above and beyond what I was expecting. So grateful to have found him. Will definitely use him again.

Carlos is very talented, polite and professional. First rate service…read more Very knowledgeable of many appliances.