I picked Don's Appliances because the reviews were good, I wasn't disappointed. I called after…read moreclosing and left a message, I had a problem with my refrigerator and they promptly returned my call in the morning. I needed a part for the refrigerator which had to be ordered. Anthony came back out on a Saturday morning to install it, that's service !

I had a great experience with Don's Appliances. My older LG dryer suddenly started making a…read morehorrible squealing noise, so I texted them a video. They listened to it, was able to get a good idea of the problem from the sound, and I was given a quote before scheduling. He was even able to come out the same day. Once Anthony opened the dryer, he found that only one roller actually needed to be replaced. What really impressed me was his honesty, I had already agreed to the price for replacing the full set, so he easily could have just done the work without saying anything. Instead, he told me only one was bad and gave me the option to replace just that one and save money. I ultimately chose to replace them all since the dryer is older and everything was already apart. My dryer is running quietly again, and I would absolutely call Don's Appliances again.

Robert - from Appliance Hero's SAVED THE DAY!!!…read more Robert is very knowledgeable. He knew what the problem was on my washer, ordered the necessary parts, came back within two days and fixed the problem with excellent. I highly recommend this company - and if you get Robert - you are in good hands, and he works efficiently and cares about the outcome of the production.

If you're in the inland empire and need help with your fridge, avoid this company. My claim began…read moreJanuary 2025 and it's still not resolved in June. Missed appointments, wrong parts ordered, different techs doing the same checks. One of the most disappointing experiences of my life. This company was hired via Home Warranty of America and Whirlpool, who are equally useless when I raised my concerns a number of times over these 5 months. Thrown out food, condiment. Tried using an ice chest. Wish I didn't get warranty and just bought a new fridge. Oh well, next time.

WOW - what a GREAT service and repair business! Called several local businesses, and Andre with JIM…read moreappliance repair was a great communicator, fast with his service, fair with his prices, and really know what he's doing. He fixed my Whirlpool gas dryer, diagnosed my problems with my GE fridge (he's coming back to fix once parts come in), and diagnosed and quoted my repairs on my Kenmore oven. Really looking forward to doing business with again soon. Highly recommended 10/10.

I called Jim because my disposal and dishwasher was broken, I had urgent appliance repair of…read moreMenifee come out earlier in the day and they wanted to charge me 638 to replace my disposal, because it was supposedly broken and unfixable which wasn't true. But I asked Jim about the price and he said that guy was over charging me to call a plumber instead and not an appliance repair. I followed his advice and I had a plumbing company come out and they fixed both within minutes. Thanks Jim for the good advice!

My dishwasher motor and pump went bad. Called Old Republic home warranty and they set me up with a…read moredifferent appliance repair in the area. That experience was bad from the start. Most negative reviews for that company....and there were a lot...is what I experienced. They made it seem like my livelihood and existence was because of them. Not the other way around. Then I was set up with Appliance Quick Service. Professional....friendly...prompt and knowledgeable. Only reason I didn't give more stars is because 1, I can't and 2 it took two service calls because they didn't have a new pump and motor on the truck the 1st time. But then I thought, why should they carry every part for every appliance from every manufacturer. Bob did an excellent job. Thank you. My experience has caused me to not only call the warranty company and advise them to dump the first contractor, but has lead me to write my first yelp review. Highly recommended them.

My control panel on my oven needed to be replaced after using the self cleaning mode. Bob came out…read moreon a Monday had to order the part and they had it next day and came out Wednesday and repaired which I'm thankful for. I am happy with that part of the service. I am however disappointed that he cracked/ripped the display panel when taking it off the old part and replaced it on the new part. I wasn't informed of this damage and when I got home to my surprise it looked tacky. I called next day and I was informed by the company that this sometimes happens and they said I could by a new display panel for $58 and they won't charge to put it on. I told them they should make customers aware before repair that this damage may occur and leave it up to the customer to repair or get a new oven.

Yesterday I woke up to discover a warm refrigerator. I called Urgent repair and they came within…read morethe hour. Max was efficient and prepared to repair my refrigerator. I am so grateful. The service and repair are excellent. Michele Martire

Very professional, reasonably priced and respectful. Their communication from start to finish was…read moregreat!

I just connected a front loader washer and dryer , the dryer wasn't turning but making a slight…read morenoise every 4 minutes like it wants to spin but it doesn't. So I made the appointment with Michael, he came in, asked a few basic questions regarding the above and if the dryer was working prior to me picking it up, I presumed it was, this lady was a local realtor (standup person) - so anyway, Michael spun the drum and suggested something was obstructing the drum, he removed the lent basket, reached inside with some channel locks and pulled out a sock that got stuck between the drum and another detail. Michael fixed new/used GE Front Loaders! Thank you sir, I appreciate you taking care of us so quickly today!

From our 1st call to the arrival and completion of the dryer repair he was completely professional,…read morepunctual and educated on our issue! Fixed very fast and part on hand. Highly recommend this team for anyone and will be a returning customer! Great Job! Thank you

I scheduled an appliance repair for Saturday between 12-3 PM. I was home waiting for the repairman…read moreto show up. I went outside in my yard for 15 minutes. When I came back into my house I noticed I had missed phone calls from them and called right back. The last call had been 5 minutes before I called back. They told me I would have to reschedule because the repairman took a different way home since I didn't answer. I explained that I had been outside, but I was here waiting for them and i don't see how he could have gone too far within the 5 minutes since their last call. The repairman refused to come . Of course, it was Saturday, so I guess he didn't want to work. Well, they won't be getting any work from me. Horrible customer service!!!

Was not helpful! He didn't seem to want to come down to check out the dryer, he wanted me to call…read morethe gas company first to see if it was leaking. I told him it only happens when the dryer is on, which was the reason for calling him. He still didn't want to come by.

Joseph was very prompt he called to let me know he was 30mins out arrived and spent a couple mins…read morechecking out our washer and went right to work fixing it. He was done in about 40mins with everything working as it should. Thanks Joseph for a great job!!!

Apparently, our washer filter has become a hiding place for everything from bra pads to tiny socks…read moreto the occasional surprise. This visit may have officially earned the title of his "coolest call" yet. We've used Supertech before and he's always professional, friendly, fair, and someone we completely trust. He came out the very next day and, once again, reminded us why we keep calling him. His honesty and character really stand out. Just a genuinely good guy who does great work. Highly recommend him... although I'm starting to think he looks forward to seeing what our washer filter has collected next!