Both of my boys have gone here since they were both six weeks old. All of the teachers are amazing…read moreand they are all so patient. Ms. Dora the director is amazing and super easy to talk to.

This is an amazing school to enroll at with friendly and inviting teachers and management. Access…read moreto cameras to check in on children. Amazing activities and academics with passion to teach and grow children. Would recommend this school to anyone who is looking for a safe place for their children. I have my godchildren that go here and I feel very impressed with the teachers and management.

Now that we're a 2x childcare veterans lol, I really love this place! The staff is super welcoming,…read morefriendly, bubbly, and upbeat. Every time I walk in and out ALL the teachers are greeting me and wishing a good evening/day when I'm headed out the door. I like the fact its Christian based. Our baby is no longer married to a bouncer. I don't have this second guess feeling when I leave our double rainbow boy. The other place, I would check the camera and my heart always dropped, he seemed sad just sitting in his bouncer every time. I would usually rush or postpone things at work and go get him. Now I'm more productive at work because I'm feeling confident in his care. I pick up on very subtle things. Today I was told our baby is always happy and will start to whine only when he's getting hungry or needs a change but he never cries. This tells me they're on top of his care as we are at home. They're learning his individual cues. He's always engaged when I walked in. Super blessed to find this place and feel this way. Keep it up! It's appreciated what yall do and thank you so much! This goes to ALL the teachers. The vibe is awesome.

I was employed here a few years ago. There is a lot of love inside those school walls. I had to…read moremove, otherwise I would still be there. The other teachers were welcoming and constantly working hard to give the children a fabulous experience. Heather was the manager at the time and she ensured that my onboarding to the school was smooth. The only reason I didn't give 5 stars is because they don't have a location in my area of southern Arizona...and should!

Strong, friendly, qualified teachers and a management team that is approachable and willing to…read moresolve problems without argument. Meals and diapers are provided!

My boys love Childtime! I had to switch my boys daycare provider unexpectedly and I wish I had…read moreknown about Childtime sooner!! My kids LOVE this daycare and the staff is AMAZING. I was SO stressed about trying to get my kiddos in quickly and Tara (The Director) was so understanding and helpful. Communication is awesome and I love getting pictures/updates on what my kiddos are doing throughout the day. I highly recommend Childtime-NW!

We attended OST school for the past year and had excellent teachers in the infant room (Karolina…read moreand Makenzi) and then in the one year old room (Ana). My child built a great relationship with all of them and it was clear he was learning and growing under their care. About 6 months ago they started using an app and I received regular updates and photos about how the day was going - loved this! The prior directors, Jessica and Anissa, and the current director, Misty, have all been great and have happily answered any question I had or engaged in a conversation if I had any concerns. Our childcare needs have changed now, but if we need a daycare again, OST will be at the top of our list for both care and value.

Let me start of by saying the regional director the assistant director Nikki and Natasha the twos…read moreteacher is amazing! Now for the actual director Gianna Kelly... be cautious with her. She has no concern for your child's or your concerns. I have three children that were all going there (10, 7, 2 years old). I had to move my two year old to another daycare due to him getting bitten and scratched constantly. I understand when you have a toddler things are bound to happen at daycare. My concern is when I brought this to Gianna's attention about the safety and reporting and consequences of behavior it was brushed off, like it wasn't that big of a deal. Every single week he was enrolled here he had one to three ouch reports sent home EVERY WEEK! The teacher Natasha was very nurturing and made sure to give my son tlc when this happened and was VERY transparent about all of the situations, she was able to explain what happened what she was able to do about it, but when I went to the director.... Uhg let's just say it didn't matter. I have never felt so disrespected by a care giver in my life! I had to speak with her a few times about this and every single time it wasn't as big of a deal as I was making it out to be. One time I had my 7 year old in the office with me and I was holding his hand talking to her about my concerns for my 2 year old and she literally got in my face and was extremely Rude and saying we can't do anything for your child since it's not the same child that has bit him... she then proceeded to say that if you feel your child is unsafe you should remove him from the program. Responsibility and accountability was always evaded with Gianna... instead of trying to fix the problem she would say well we can't separate the kids... well then maybe we should address biting... granted kids bite because they can't speak their frustrations... so as a director of the daycare what do we do about biting!? Her response was all we can do is separate them for that day and call the parents of the child that bit... okay... well on one side that makes sense but for my child to be bitten pretty much 5 weeks or so in a row by "different" kids hm... something needs to be addressed obviously! I got to a point where I didn't even feel comfortable talking to the director anymore. She seriously does not care about anything... the way that she speaks to children is absolutely ludicrous saying "get out of my face, you are a child you don't get to ask questions" talk about emotional abuse! I have so much going on in my life that I don't need a daycare that has a five star rating, I'm supposed to trust, to have no care in the world! Honestly, I just don't get it! Thankfully the regional director got involved and it will be handled accordingly. I still don't feel comfortable having conversations with the director though! I will go to the co director or the teachers before I talk to Gianna.. this was my first time putting my children in daycare because I've been a stay at home mom for ten years. This is why I would rather stay at home with my children because of stuff like this. I just want to let everyone know my situation because I don't want you to go in there blindly. If they got rid of Gianna I would probably put my 2 year old back into the school but knowing Gianna doesn't care much about children and the concerns for occurrences like this, I can't. Also, the bulling of her own staff is sad. The way that she tries to scare the people that work for her because SHE got in trouble is beyond me. In my opinion Gianna needs to go this is no way upper management should ever act! I am completely baffled!

This is an amazing school they will take care of your kids so well the staff is just amazing I…read morerecommend this school !!!

amazing center , friendly staff perfect curriculum super clean school! it was hard for me to find a…read morecenter after moving to this side of town but we were lucky to find it ! Would recommend

I love the teachers here and my kids learned lots of things…read more I really appreciate the teachers. However, I am disappointed with the management. update I called the number, they just put me through the school directly. The school said they haven't heard from management people. Nothing is taken care of, bad customer service. update Our issue was resolved. It took 9days.

I had 3 children attend this school and had an overall positive experience. Things happened here…read moreand there, but management was always quick to fix these issues. The teachers were always caring and engaging, and my kids had great relationships with them. They miss coming here now that we have moved.

Really had high hopes for this daycare, as there are few good options on the NW side of town. Felt…read moreexcited about it after the tour but bringing my 1 yr old in quickly became a major source of anxiety every day. My son is typically a very social, happy, and engaged boy and even at our first daycare, which we did not love for similar issues, he at least was very very quick to warm up and happy to be there. This place was a different story altogether and my main and major gripe is with the young ones teacher, Ms. Ryann--cold, detached, minimally engaged. I spent 40 minutes with my son to help him ease in on his first day at this daycare. The whole time I was in the 1 year old room, his teacher did not greet either of us, did not offer to show us where to put things....nothing. I had to go up to her and ask her right as I had to leave. She did barely anything to comfort my son when he burst into tears when I went to leave. All big red flags to me. It continued like that for our whole time there and from the times I was able to check in on the livestreams, it was the same thing from this teacher -- bare minimum greetings or verbal/app updates, no warmth towards my son as he'd walk around crying by himself throughout the mornings, no attempts to get him to join the other babies as she sat in the corner with them like a lazy lump doing no activities any time I looked in. Wouldn't know if she ever did since she never sent a single update picture the entire time we stayed there. Every day when I dropped him off and picked him up, he would totally melt down and cling to me--very different from his typical personality and even very different from his quick and easy adjustment period at his last daycare. The only day he seemed happy at pickup AND the only day we got a single picture update was a day another teacher covered. That teacher actually led art activities and I saw her smiling and engaging with him and the other babies each time I checked the livestream. The difference in his demeanor was night and day, after just one day On top of all that, he was being offered hardly any water while he was there with the normal teacher, as evidenced by a sudden and notable change in his BMs, his desire to guzzle the water I offered him at pick up and from me beginning to monitor the water level of his cup at drop off and pick up (which didn't change at all on multiple days) When we toured, one of my main concerns was that his last daycare wasn't actually taking the babies outside to play at all and we were assured these kiddos went out practically every single morning. I did tend to bring him at the tail end of the time the babies were supposed to be outside most mornings, but there was never any sign of the others being outside. Yet, when I would check the cameras to see if my baby was having a better time later in the AM (about an hour or so after drop off and the time they were meant to be outside), the kids wouldn't be visible on cameras as it seemed they were outside.... I asked about this and was told they werent actually outside at this time, just "watching the other kids play from the door"....because why?? Sounds kind of mean to not let them get their own play time, but make them watch others play...probably just because the teachers themselves wanted to socialize. That's an assumption, to be fair, but not far fetched imo To be transparent, we were only there for about 2 weeks/7 actual days. I let the director know concerns at disenrollment but didn't wait around for her to address them--time is short and everything in my gut was saying this situation sucked for him. The director didn't seem bad, and the rest of the staff was at least friendly on surface level so 2 stars instead of 1 SO happy we switched places, as it was an immediate change in his happiness and demeanor on day 1 and every single day since. We're greeted warmly and he gets right into playing happily. Hes all smiles at pickup, and we get tons of activity photos all day long. They go outside every morning and sometimes in PM and his poo is magically back to normal! Who would have thought warm energy and offering water could make such an immediate and drastic difference

Open Arms Preschool is excellent,…read more My son has attended Open Arms for the last two years. When we chose Open Arms it was easy because the staff was so accommodating and friendly. The attitude I'd see reflected as love throughout the school It was so great to find a school for toddlers not yet potty trained and all to have all meals and snacks provided My son went through the infant program and it was great for him; so much growth!! He interacted with the other babies but still got the individual infant care he needed, The daily reports are valuable, The love and care of the individual babies was apparent to me with my son amd is everytime I walk by the infant room Now my son is in the toddler program, Again, I am so impressed with the program; they are all engaged,Cool and interesting lesson topics I can see the teachers control the environment and not the kids. Everyday I see all the teacher interacting with all the kids I like the daily activities and the daily report naps and curriculum learned. Here's the bottom line review...My son has a great home but everyday I pick him up, he wants to stay at Open Arms I will keep him at Open Arms through all of their programs

My babies go to New Discoveries and to say I love the school is an understatement. My kids safety…read moreand happiness is most important and they enjoy being there so much. I absolutely love the office staff and all of the teachers. A lot of the teachers have been there for 7+ years which speaks volumes to me. The prices are also some of the lower that we had seen, which is an added bonus.

My daughter and I loved Ms. Selena and Ms. Danny. So much so, we bought them flowers before my…read moredaughter's last day of school. I am a single mom so I became quickly behind on payments and the assistant director gave me a really hard time about it which is understandable, but she became quickly unprofessional when she brought it up around a group of people(other staff, teachers, and other families). financial situations should be brought up in a private meeting/setting. Not only is it embarrassing, but she began to act very hostile and passive aggressive(wouldn't say hi or good morning when I walked past her etc). For future reference, any family that is struggling financially, I expect more professionalism when it comes to things like that. Other than that, my daughter loved it here. Thank you Ms. Michelle, Ms. Selena, and Ms. Danny!