From the planning to the installation, I couldn't be more pleased with Flooring Concepts. Everyone…read moreI worked with in selecting my flooring,- Kirk and Carol to the installation team - Tim and Giovanni were top rate! I am thrilled with my new floors and would highly recommend Flooring Concepts. I give them a 10++++++

Our experience with Flooring Concepts was very disappointing. When we were scheduled for service,…read morethe timeline suddenly changed from what it was when we signed the contract. We felt scammed because timing was very important to us, but had to proceed despite feeling the owner was dishonest. The crew that was sent to install (Tim and Giovanni) was unprofessional and made a lot of mistakes. It got to a point where we felt uncomfortable with them in our home. When they did show up, we caught one of the workers laying on our new carpet and rolling around. When we brought up the issues to the owner and installation manager (and sent proof), they did not seem to care. It seemed as if this was normal for them. Any solutions were brought up by us and no solutions were provided by the company. We even had to point out a lot of mistakes that were made that the installation manager missed. At one point, we had to facilitate getting our carpet to our home because one of the workers wanted to leave and we had to do the labor of carrying the carpet into our home. When we finally got another crew out, they were confused about why our project took 7 days when they said they could have it completed in 2. At the end, when discussing with the owner, we felt he was he acted rude, aggressive, and condescending. The dishonesty and lack of communication throughout the process was the worst we've experienced through 5 years of home improvements. An actual quote from the owner was, "I only care about the numbers." After fighting with them for a week, the end product is acceptable but not as expected or worth the price. This company does not care about the job they do, they say themselves they only care about the numbers.

OMG, they do great work. Floors both refinished and installed look fantastic! On the refinished…read morefloor, they matched up color perfectly with an existing adjacent floor.

The guys were very knowledgeable and made sure my project ran smoothly! My floors look great and…read morethe color they helped me pick is perfect!

When went it to discuss new carpet at Westlake had just bought new home and based on commercial…read moreover the years thought would be someone wanted to buy from. Not much time spent with us but took 4 samples. We were told someone would call to set up measurement after a week no one touched base so we called they said oh we wrote down number wrong. Strange as they had repeated back and had email. No email. After finally came the guy that took measurement said office would call next day after almost a full other week we had to call and it was evident hesitated and then said oh just came in I will call you later. He did and price was fair. However at that point it left that feel how would install be handled. We decided at that point to call another place they were not cheaper but they from start handled things the way customer service should be.

From the moment we walked in the store...to when our installer left...the experience was perfect…read more Price was reasonable, installation was flawless. The installer even called back to follow up. I am over the moon...happy with Calvetta brothers...and don't forget their sister...Casey. It should be Calvetta Brothers and Sister...but who am I.

Can't say enough good things about my encounter with Matt today. A customer at a different…read morecommercial flooring store suggested the Floor Store Direct when I could barely get an answer from the employees at the first place! Matt was kind, patient and gracious. I was visiting family and looking to track down a replacement floorboard, or even just a patch. Matt took the time to find a suitable substitute from his overstock and gave me 3 boards on just a handshake. I will definitely be recommending Matt to family and friends who live in the area..or if I'm ever of need of flooring to bring back home...it would be worth the drive.

Great experience! Everyone was very helpful and knowledgeable. So happy with our new carpet!read more

We love our new garage floor! The quality is awesome and the staff is very helpful as well!read more

From the owner: Epoxy Flooring Systems for Commercial, Residential, and Industrial applications. All our floors are…read morecompletely customizable with industrial strength.

Jason provides high quality work & dependable service. When we bought our home the first thing we…read morewanted to do was refinish the hardwood. We were working with a short time frame between closing & when we needed to move in, but Jason was able to accommodate us. After we pulled up the carpet we found that there was plywood screwed, glued and stapled to the floor. We pried it up, chiseled away the glue and pulled (what seemed like) thousands of staples. In the end, you would have never known the condition of the floors before River Hardwood finished them. He worked fast, efficiently and made several repairs weave seamlessly in. Jason was also highly responsive to calls & texts and communicated his progress with us everyday. I would highly recommend River Hardwood.

These guys are awesome to work with! We had five rooms refinished and couldn't be happier. The work…read morewas done within a couple days and they worked around our schedules to make sure we didn't interfere with each other. Jason sent pictures via text throughout the process to keep us updated on their progress, which was very refreshing. The entire house was surprisingly clean afterwards and we feel we definitely got more than our money's worth. Would highly recommend calling them if you're considering having your floors redone!

carpet cleaner cat will you remove cheetah pee?…read morefrom cheetah girls, sure. Having been very disappointed by my previous carpet cleaning service at a location that shall remain nameless, I was looking for a new professional carpet cleaner that specializes in commercial applications. I contacted Cheetah from their website. The next day, a gentleman came by to measure and bid the job. The price was very fair, and actually slightly less than my previous carpet cleaner. I scheduled the cleaning for this morning, but was also given 4 different scheduling options. The Cheetah truck showed up exactly on time. So far so good. The same man that came out to bid the job was also the technician. He came with an assistant as well. Even though it is not a particularly large space, they took almost 3 hours to clean the carpet. The result was spectacular. The carpet looks like new, even in the heavily traveled areas. The also use a blower/fan to quickly dry the carpet. The funkwater that they extracted was heinous. It looked like road tar. When they finished, I took out a white handkerchief and rubbed it on the carpet. It stayed white. I took my hanky to the highest traffic area and really dug it into the carpet. IT. STAYED. WHITE. Look no further. Carry on...

From the owner: Cheetah Floor Systems, Inc. provides commercial floor cleaning, sealing and refinishing services…read moreincluding VCT floor stripping and waxing, warehouse floor cleaning as well as concrete grinding and surface prep in Cleveland and Akron, Ohio. We also specialize in commercial and industrial concrete polishing and offer flooring solutions such as floor coating removal, concrete floor repair, concrete cleaning and sealing, control joint filling, terrazzo floor restoration, natural stone cleaning and polishing as well as installation of epoxy and polyaspartic concrete floor coating systems.