I'm glad I finally came to Connect Hearing. My hearing has been slowly subsiding through the years,…read moreand I needed to take a proper hearing test. I made an appointment by phone. Very easy to do and they were very helpful. I show up, and they are all so nice and understanding. Went through a series of tests. More than I've ever been through. I mean, I get a physical every year, which includes a test, and they just tell you, yeah, your hearing is not so well. Here, they break it all down in a very professional way. So, with all that being said, I walk out with a set of brand new hearing aids. Happy I came!

My mom has had nothing but problems with hearing aids from there . The aids don't fit in her tiny…read moreears. She has called multiple times and leaves messages and they don't return calls or make attempts to solve problems. I would never use this company again! Thousands of dollars for hearing aids she can't use

Exceptional care and professionalism! I was recently…read morereferred to Optimum Audiology, and my experience with Dr. Kumar was outstanding. He was incredibly well-mannered, patient, and thorough -- taking the time to explain every step of the process and ensure I understood my results. He acknowledged my history with hearing concerns and showed genuine empathy and compassion throughout the entire appointment. The office staff were warm, welcoming, and very attentive to patient needs, making the visit smooth from start to finish. I highly recommend Optimum Audiology to anyone whether you have Medi-Cal, Medicaid, or private insurance, for their professionalism, kindness, and top-quality care. My family and I will definitely continue coming here for all of our hearing needs.

Wow what a difference a day makes. Incredible performance. Things have changed a bit, however.read more

Outstanding service very polite good product definitely recommend them Had lost my back cover they…read morehad them in stock always stocked the batteries I need very good business

My grandma needed her hearing aids cleaned and have some maintenance done on them. This is the…read morebest hearing aid experience I have ever had. Daryn is super nice, knowledge, and fast. If you need to get a hearing aid fitted, fixed, or just need more information about hearing aids and what they do, she is the one to go to. She also does fittings for in ear monitors. So if you need ear fittings. She is the one to go to.

Three and one-half stars. I had been going to this office since 2013 when the powers that be…read morechanged their tune about primary care doctors prescribing opiods. I saw both doctor, Dr. Karamian and Dr. Ilbeigi. I did not care fot Karamian as her injections caused me pain and I also found her to be too clinical. And a bit rude. I loved Ilbeigi as he was kind, did pretty painless injections and fixed a problem that the staff messed up. once I told him That they inadvertently changed the dosage of my meds. Sadly Dr. Ilbeigi retired abruptly giving us all 2 weeks notice. Needless to say this was a problem. My body decided to have a sciatica flare up during this transition that hit the 10 level for a couple of weeks. I managed to use a muscle relaxer to help with the pain and allow me to sleep a few hours Intermittently throughout the day. Pain meds do very little for nerve pain. Finding a new pain management Dr that will give me the medication I was taking so far has been difficult . I had to wait a month before I could even make it to lay in the back seat of my girlfriend's car to get to these appointments. I thought I was okay with the first doctor but they shorted my prescription and never bothered to explain why nor how to go off these meds. when I called they told me to wait the month to speak to someone. I tried their main office as this clinic has various offices throughout Southern California, guess it's a money maker, however I got nowhere with her either. The next Dr berated Dr Ilbeigi and myself for even being on these meds. He was rude condescending and kept me waiting for 2 hours prior to seeing me. When I returned to Dr number one who is not a Dr but a rotating staff of nurse practitioners that one sees monthly she was under the assumption that I was told about the decrease. I wasn't. I was told she would keep my meds as is but that my next appointment the doctor might change them. No one mentioned nurse practitioners. Their main concern and to be honest both drs concern was following the regulations and abiding by the criteria set by the FDA or the powers that be with little concern for the patient. They wanted to cover their ass more than aid the pain patient. It has become pretty much a one size fits all. Since I had been in pain for years I tried various treatment. The one that changed my life, the pain meds. I went from being home bound to getting certified to teach water fitness which I did for 12 years until my next decline and sadly had to qui Teaching and working out. At that time I went all out trying injections, acupuncture, chiropractic (legs went numb) nerve blocks, mindful meditation, yoga and Pilates. The final thing that ultimately worked was massage which I paid out of pocket for over a year until my masseuse moved away. So if you want try Karamian go for it. Oh, she would not see anyone of us who had been a prior patient which I believe demonstrates her attitude and "first do no harm" way of practicing Medicine. I had hoped to find a group of prior patient so we could exchange notes on who best to see. I'm going to be 80 in April and I have been in pain since 1987 going on pain meds in 2003 when the policy was, "there is no cap on how much you can take of these drugs to this". I simply don't have the energy I had 13 years ago when I had to quit teaching and was in such good shape to Dr shop. Pain erodes your body and more so your spirit. Being told to detox myself without guidance is malpractice in my books but I know it's common practice in theirs. I have always been very careful with how I take these meds. After all they changed my life. I respected them unlike many of the providers who prescribe them. Good luck to those of you looking for pain management. I hope you find one you like

10/2025 Office staff leaves a lot to be desired. Long wait times and a general feeling of…read morenonchalance.

Jennifer listens to me and helps me manage my pain. Communication with front desk is not very good…read more Have to call multiple times to make sure something is done. Especially when you need pre authorization on something .

Great staff very accommodating. Went through a stressful time in the hospital for weeks & my…read moreprovider was extremely helpful & understood my circumstances. I would recommend this office for anyone in the High Desert.

It was a dark and stormy-day. The wind was howling, and the forecast warned of impending snow. I…read morebraved the winter weather, with my designated driver, to the Apple Valley frontier. When we arrived, the parking lot was vast with plenty of parking, and the warm waiting room was a welcome reprieve from the cold. I checked-in around 8 am and waited in the lobby, which had space for about 30 seats and a nearby bathroom. My appointment was for 8:45 am, and my name was called shortly around that time. Rebecca was kind, friendly, and professional. She assisted me with the eye test that displayed a farmhouse in the distance, the Snellen chart, and asked if I was comfortable having my eyes dilated. After she applied the drops, she led me to a second waiting area, where I only waited a few minutes before Paige called me to another room. Paige gently checked the progress of my dilation and added a yellow dye to help the doctor see any abnormalities in my eye. When Dr. Ryan Smith arrived, he was kind and friendly. He used hand sanitizer before he greeted me, which I thought was a pro move. I'm not a germophobe, but I know doctors see multiple patients in a day, and I appreciated his diligence. Dr. Smith examined my eyes and answered my questions. I don't always feel heard when it comes to my health, but with Dr. Smith, I felt he valued my health and listened intently to my feedback, not simply relying on his vast education and experience but viewing me as a partner in my health. His warm demeanor showed a doctor who truly enjoyed caring for the eye health of his patients. I recommend Dr. Ryan Smith to anyone needing gentle, attentive eye care. Thank you, Rebecca, Paige, and Dr. Ryan Smith!

The quality of care at Pacific Eye Institute is excellent. The Drs are very knowledgeable,…read moreconcerned and ready with patient answers. The only concern that I have is the unprofessional conduct which the front reception desk has displayed to me. Mind you, the receptionists are friendly and helpful, but it is the ongoing talking, laughing, and discussing issues rather than clinic job duties that really annoy me. Is there a certain point for office staff to act professional in their job?

This review is for the unprofessional office staff member.This girl knows who she is. She doesn't…read moregreet the patients and has a very aggressive and intimidating look on her face. I greeted her with a smile and Good Morning and she had a very nasty look on her face. She needs to work from home or have her hours cut until she learns how to treat the patients.

Top notch care. Dr. Valdez is very knowledgeable and helped with my vision issues. The waiting room…read morewas full, but I only waited 15 minutes.

Seen him a few yrs ago.IAM looking else where for an ENT that is knowledable,knows what his doing…read more. since then everything is worse. Muffled sounds, Estubian tubes dysfunction, Bubbling Ear Drum, ear pain,Sever Tininitus, Air BuildUp in my head?,sinus?,Ears, Sinus?,Iam always having to plug my nose and breath out...Its bad. Ontario ENT was going 2 do surgury,I was skeptical. Went to Loma Linda ENT there Dr ask me to plug my nostril and breath thru the nose, Because i was able to breath Dr said i dont need surgury, All is good?.Reports state Estubian tubes dysfunction& Ear Drum bubbly. Just HORRIBLE!!! DOCTORs DONT CARE.

i didn't even get the chance to make an appointment with this office and doctor because their phone…read morenumber doesn't work and don't go through. how are you going to have a business if you don't have a working number to make appointments ? no email is attached to anything and not even the fax number works