I am a military veteran and have 'service connected' hearing difficulties. I received hearing aids from the VA over 2 years ago. The hearing aids are fine, but I've had continuing difficulties with the tubes and ear pieces. The VA does it's best to help, but the cause of the problem has eluded them and the problems reoccur within a short period of time. Frequent all day trips to the VA are very impractical and frustrating. As such, I searched for a local hearing aid provider who could provide replacement parts and repairs without having to undergo the full audiology appointment, examination, screening, etc. After inquiring at several local hearing care providers I called Advanced Hearing Systems in Victorville. They told me to come in and they would look at my hearing aids. A very wonderful practitioner, Daryn Carrillo, inspected my hearing aids, immediately discovered the recurring problem, and then, with my wife and I in her office, spent over 2 hours installing new tubes, and refabricating and refitting my molded ear piece that was the root cause of all previous difficulties. She was friendly and pleasant (and very patient with me), in addition to being exceptionally knowledgeable and competent. She also provided us with much instruction and helpful information. I was exceedingly pleased with my visit. With all the diagnostics, technical expertise, and labor Daryn put in to correcting all the deficiencies with my hearing aids I anticipated paying a well-deserved hefty fee. However, she informed me that my first visit with Advanced Hearing Systems was free of charge. She then quoted me their very reasonable fees for regular maintenance, as needed, if I choose to return. I will be returning to Advanced Hearing Systems for my future maintenance needs. I will continue to get my Hearing aids from the Veteran's Administration, but the personalized care, quality of service, reasonable rates (not to mention the free initial visit/repair), and close to home convenience will keep me coming back to Advanced Hearing Systems. read more