Exceptional care and professionalism! I was recently…read morereferred to Optimum Audiology, and my experience with Dr. Kumar was outstanding. He was incredibly well-mannered, patient, and thorough -- taking the time to explain every step of the process and ensure I understood my results. He acknowledged my history with hearing concerns and showed genuine empathy and compassion throughout the entire appointment. The office staff were warm, welcoming, and very attentive to patient needs, making the visit smooth from start to finish. I highly recommend Optimum Audiology to anyone whether you have Medi-Cal, Medicaid, or private insurance, for their professionalism, kindness, and top-quality care. My family and I will definitely continue coming here for all of our hearing needs.

Wow what a difference a day makes. Incredible performance. Things have changed a bit, however.read more

Best service I have ever received. I've had numerous hearing tests and have had hearing aids for…read moreseveral years. This was the most thorough and accurate test I have received. Very caring and knowledgeable staff. The hearing aids... I purchased a pair of the Kirkland Signature 9.0 aids. They are replacing my $5,000 set from a big name company...the Kirkland's were about 1/3 the price. I just want to hear.... I would have spent the $5,000 again. The Kirkland's are a superior hearing aid.... unbelievable clarity....comfortable too.... you forget you have them on. Thank you Mayla! You are the best!

I had a great experience here today.. i saw a bunch of negative reviews. I was skeptical of course…read more I thought the front office was very nice and treated me good.. I will be transferring here for now on...

This review is for the unprofessional office staff member.This girl knows who she is. She doesn't…read moregreet the patients and has a very aggressive and intimidating look on her face. I greeted her with a smile and Good Morning and she had a very nasty look on her face. She needs to work from home or have her hours cut until she learns how to treat the patients.

It was a dark and stormy-day. The wind was howling, and the forecast warned of impending snow. I…read morebraved the winter weather, with my designated driver, to the Apple Valley frontier. When we arrived, the parking lot was vast with plenty of parking, and the warm waiting room was a welcome reprieve from the cold. I checked-in around 8 am and waited in the lobby, which had space for about 30 seats and a nearby bathroom. My appointment was for 8:45 am, and my name was called shortly around that time. Rebecca was kind, friendly, and professional. She assisted me with the eye test that displayed a farmhouse in the distance, the Snellen chart, and asked if I was comfortable having my eyes dilated. After she applied the drops, she led me to a second waiting area, where I only waited a few minutes before Paige called me to another room. Paige gently checked the progress of my dilation and added a yellow dye to help the doctor see any abnormalities in my eye. When Dr. Ryan Smith arrived, he was kind and friendly. He used hand sanitizer before he greeted me, which I thought was a pro move. I'm not a germophobe, but I know doctors see multiple patients in a day, and I appreciated his diligence. Dr. Smith examined my eyes and answered my questions. I don't always feel heard when it comes to my health, but with Dr. Smith, I felt he valued my health and listened intently to my feedback, not simply relying on his vast education and experience but viewing me as a partner in my health. His warm demeanor showed a doctor who truly enjoyed caring for the eye health of his patients. I recommend Dr. Ryan Smith to anyone needing gentle, attentive eye care. Thank you, Rebecca, Paige, and Dr. Ryan Smith!

The quality of care at Pacific Eye Institute is excellent. The Drs are very knowledgeable,…read moreconcerned and ready with patient answers. The only concern that I have is the unprofessional conduct which the front reception desk has displayed to me. Mind you, the receptionists are friendly and helpful, but it is the ongoing talking, laughing, and discussing issues rather than clinic job duties that really annoy me. Is there a certain point for office staff to act professional in their job?

I can't say enough good things about my very first visit to The IV Station. From the moment I…read morearrived, the staff made me feel comfortable and cared for. Their kindness and professionalism were evident in every interaction. Walk‑ins being available was such a relief. The environment is amazingly clean, modern, and thoughtfully designed to help you relax. After a short wait and a few forms, and seeing the provider, I received my recommended service, and the doctor's bedside manner truly stood out. He was compassionate, patient, and genuinely invested in my well-being. After my Energy Booster IV, I walked out feeling better physically and emotionally. It's rare to find a place that provides both excellent service and genuine human connection. The IV Station exceeded my expectations, and I wholeheartedly recommend " The IV station" to anyone in the high desert area. Go visit Dr. A and his amazing staff at their clinic across the street from St. Mary's Hospital.

They have comfy chairs with cool lighting while you get your IV therapy. Good for hydration and…read moreinfusing your body with vitamins. I love this spot .

staff are very friendly and helpful. Vicki is very knowledgeable and accommodating. spent lots of…read moretime with me trying to get things right. thank you.

The owner Vicki was so nice and helpful to my elderly mom, when we were searching for hearing aids…read more Then, as soon as my mom paid the big bucks, Vicki's nice and helpful ways went out the window. Things go wrong from time to time and we have to go back and Vicki is legit MEAN to my little old mom for just asking simple questions about hearing aids. It's okay to pay a professional for their expertise and then to ask for their help in understanding a situation, or for their opinion.

Iryna Kinzer is the best nurse or physician assistant ever. She is so kind and thorough and…read morelistening to questions and checking her patients well. The Pacific Dermatology business is great too!

The women at the front are incredibly rude! When I first wanted to make an appointment they…read morewouldn't even answer the phone so I had to drive all the way to their office to make an appointment and when i did it took them a while to even get to me because the 2 women that were there were gossiping. When I came back for my appointment, the women there were super rude and treated me like I was a bother and then when the nurse called me in she was even worse! She rushed me in and asked me questions too quickly and would look visibly annoyed when I wouldn't answer them quickly. I never got her name, but she's a bit bigger than the other nurses. The doctor gave me the creeps and also rushed me out. Then I had to go back for my 2nd appointment and it kept getting worse from there. The nurse for some reason wouldn't put me in a gown when I was supposed to be in one and the doctor came in and asked to take my top off to work on my armpit and I at the time had a cast on and was struggling to get it off and on and him and the nurse just looked like I was wasting their time. I was so embarrassed. They just did their thing and then let me go and the doctor said to make a follow up appointment. So after struggling to put my top back on I went back to the front to make my follow up appointment and stood there waiting like an idiot for someone to help, because all these women do is gossip. When someone finally decided to do their job, she asked what I needed and I told her a follow up appointment, she tells me I don't need one that if I really need one to call them back and make one and looked at me like I was wasting her time. I am never recommending this place to anyone and I don't recommend dr. Snyder I believe was his name. I ended up making my appointments at the victorville office and they were a bit nicer there than here.

I have been a patient at Universal Pain Management for the better part of 16 years. The office…read morestaff is always friendly and helpful. Paula has been my go-to for anything I need and I can't tell you how kind and helpful she has been over the years! The doctors and practitioners are also terrific. Dr. Alves has been particularly instrumental in helping me remain functional and has brilliantly performed several procedures over the years. I am forever grateful to the staff for making my difficult conditions bearable.

Thank you so much Paula for going above and beyond in assisting my husband after his appointment…read morewith getting things straightened out. Everyone in this office has shown great professionalism and great customer service service.