Great waxing, and facials , he's the best and takes care during hydra facial and any waxing makes…read moreyou feel comfortable

Extremely disappointed and frustrated with this experience. I booked a full wax appointment online…read moreand received multiple text confirmations, so there was absolutely no reason for me to believe my appointment wouldn't be honored. This was not just a casual appointment. I specifically scheduled it for the day before surgery because my doctor required me to have the waxing done beforehand. On top of that, it's a holiday weekend, and I drove an HOUR in holiday traffic to get here--only to arrive and find that no one showed up for my confirmed appointment. No phone call. No text. No cancellation. Nothing. If a business allows customers to book appointments online and then sends multiple confirmations, the customer should reasonably expect someone to actually be there. Now I've wasted two hours of driving, have surgery tomorrow, and am left scrambling at the last minute to find someone else who can accommodate me on a holiday weekend. Completely unacceptable and incredibly unprofessional. I would not recommend relying on this business for anything time-sensitive or important.

I've been getting Brazilian waxes for about 7 years and Skin Renewal Studio is amazingI started…read morewhen I was a junior in high school with lots of babysitting money and was willing to pay up to $70 for a quality wax and soothing experience. When I entered college I had to give up those perks for a more affordable wax. With Maddy I can have the best of both worlds. The studio is beautiful and it's always a relaxing experience whether you're getting a wax or a facial. Since meeting Maddy a year ago she has also helped me with my skin I would highly recommend Skin Renewal Studio.

Maddy is an amazing Aesthetician! And has helped me so much to improve the look of my skin. But she…read moreis also so much more than that! My first MTT session with Maddy was focused on working through my pregnancy loss. Through the steps in her training, she gently guided me in a way that transformed my grief into a sense of peace. Sometimes emotions can appear as colors. When I first closed my eyes, everything felt dark -- black and red. As we worked deeper into my subconscious, the colors began to lighten to shades of blue, lavender, and white. The heavy weight I'd been carrying on my shoulders started to lift. I am forever grateful to Maddy for teaching me this technique and helping me experience such healing!

Bryan is a magic handed genius. He is certainly blessed with a gift of touch and healing. He has…read moreprovided one of the best massages, drool puddle included. Highly recommend getting a massage. I'm on vacation currently and decided to get one during my trip. Best decision. The Spa is even listed in Trip Advisor's top things to do while in Manchester NH. If you're reading this, please consider this as a sign that it's time for a massage. Enjoy!

I just had a Dermaplane enzyme facial with Marissa and a hot oil scalp massage which included neck…read moreand shoulders! The hot oil scalp massage is a FREE add on when you book the Dermaplane enzyme facial! I am very sensitive to an enzyme in pineapple, kiwi, and Banana. My tongue begins to swell. Marissa took note of this and used a different enzyme for the facial and reviewed the ingredients with me before we began! The entire experience was extremely relaxing! I highly recommend Fleuresh, Marissa, and the Dermaplane enzyme facial with hot oil scalp massage add on!

Flabbergasted! Absolutely amazing. My goodness. That was my reaction when I saw myself in the…read moremirror after a lip and eyebrow thread. I came here a while back when I was unable to get an appointment for a wax elsewhere. Totally and completely surprised by the simplicity of threading and how little it hurt ! Honestly my last experience threading was in 2005 and it hurt so bad left me in so much nerve pain I've been scared and literally scarred before so I really just came for a wax. I HAD already had my brows done a few days prior so I actually made an appt for lips and forearms. When I arrived I was surprised to find a super clean, simple and comfortable space with Jen who whisked me into the first chair right away. She immediately started on my brows with the thread - and I was just about to stop her when I realized (wow this doesn't even hurt a tiny bit !) barely could feel a pinch. So I let her keep going. - she waxed my lip then finished with thread - also not at all painful to my surprise. And with quick dexterity she grabbed a few lose hairs on my face and around my hairline with the thread and thoroughly waxed my forearms. I mean it must have been 15 mins total for the whole visit and I was SMOOTH! with my thick, dark , coarse hair I don't think I'd been that smooth EVER. Not to trash the place that did my brows prior but they were RAZOR sharp and shaped with such precision... Jen may have just made me a convert to thread! One billion percent will be back.

I did my brows here and they did an awesome job. Excellent customer service very recommendread more

Left a google review about the experience we had there this weekend, and received the most…read moreatrocious response accusing me of being a liar and claiming they only accept appointments on Saturday and Sunday though that wasn't listed anywhere on the website. I'm so happy I didn't give a business with such low regard of customers my money. Updated to respond to owner: First of all, we weren't given the option to wait. We knew if we walked in there was a chance that we'd have to wait, but we weren't given that option. We were just told you were "full" for the day and were immediately turned away. As I explained before, I checked your website, and saw that you were all open for the rest of the morning and the afternoon. Nothing on your website says appointments are required, and we aren't mind readers so how should we have gotten that information? You staff did NOT say sorry. No one asked ANYONE to stop what they were doing to do our nails. We weren't rude or demanding in anyway. I left a review based on my experience, as is my right. There's a professional way to handle these things, and your responses to me and some of your customers is so incredibly nasty and vile. There's no need for you to be rude. I was not rude in my initial review in any way. My friend also left a review and you were polite to her? Why did my review result in so much vitriol and hateful language. We found another salon that did an excellent job on our pedicures, were kind and attentive, and didn't have a vague appointment policy. Do you take walkins or not? Your story keeps changing. You can't take walk-ins "some times" and then suddenly decide you aren't going to for certain people. Your replies speak for themselves. Learn how to provide customer service. Have the day you deserve.

Don't do it to yourself. Go to Key nails! The worst pedicure I ever received, then they lie...and…read morejust look at the poor job. the man did not even massage my feet and rubbed cream into my shins for a massage. They did not use polish and he did not know how to do a French pedi. I mentioned upon paying that my FEET were not massaged, there is no polish and asked to see proof that he did do it? they showed me the video proving me right and lied right to my face. I was then assaulted by a customer who called me names and grabbed my property and threw it outside. No polish was even used, and they lied. I can see by the reviews I am not alone. Looks like they are going down the toilet. If they didn't lie and if I were not assaulted while they stood there, I would have given 2 stars

Literally the best Brazilian I've ever had. India was fast and careful, and checked in with me…read moreconstantly throughout the sugaring. It wasn't completely painless, anyone who claims their waxing/ sugaring is painless is selling you snake oil, but I felt comfortable, safe, and it was over in less than an hour (for a brazilian, plus butt cheeks and my upper lip). I couldn't have asked for a better experience. Also it was half off since it was my first time in! Thanks again India, see you soon :)

This location is easy to see but difficult to drive to since it's right where…read moreMeetinghouse/101/3/River come together. I made a u-turn where I'm thinking you're not allowed to, in order to make it into the parking lot. Pros: this space is SO cute! Clean and very responsive. The booking process is very easy. The prices are reasonable and the technicians are great. They are open on Sundays Cons: not much Tinting is perfect for the person gun shy of micro blading. I did it and am still trying to fade the last of that tattoo job. Tinting is getting my toe back in. Originally I have very anemic brows. After an unfortunate Botox experience I have become overly sensitive to having a pronounced arch that will make me look like the obvious villain/kidnapper/evil ex-gf in a movie. The ability to go "heavier" or darker in the brow and still achieve a natural, groomed appearance is hard. The tech listened to me and did not go overly thin and we were able to come out looking very natural and not bad guy looking at all. I would have given this 4 stars if I had left feeling extra fabulous or some emotional experience. It might have been my fault for putting emphasis on looking natural and hoping to come out looking a little more "done" up. This visit basically just met expectations nothing exceedingly awful to say. But nothing exciting either. I'm sure this place is a perfect alternative to European Wax Center all the way in Nashua. And is definitely cuter inside. I will have to come back and try more services to see if my review and rating will change.

During a wedding weekend at The Bedford, I had a massage by Cheryl and a blowout by Loni…read more Massage was outstanding and she took so much care to lower my stress. And it worked! My hair was so beautiful. The Salon is fantastic and would recommend highly!

I had to cancel a couples massage on 6/30 since we received a call from my husband's sister at 1:30…read morePM that their mother was in critical condition and about to pass away. I called the salon/spa as soon as we hung up with his sister. The person that answered the phone said it was no issue and she was very kind. Unfortunately, later that evening we received an email stating we were no-shows and we were then charged $300 on our credit card. I called to speak to the owner on Monday. Instead of being, compassionate and kind she lectured me on how many visits I had to cancel in the past year. She agreed to the refund but inferred that I am not welcome back and also would not let-up on the cancellation history. We've been frequent guests at BVI over the years and even held our daughter's wedding shower there in 2024. It's disappointing that an experience at Luxe has now colored how I feel about the property as a whole, given how loyal we've been. Of the appointments I did need cancel for medical reasons (13 over the course of a year), my shortest notice was 9 days and longest was 108, averaging about 7 weeks. That's real time to fill those slots, not someone trying to hurt the business. Their cancellation policy states no less than 24 hours notice is required. I did well over that each time. I typically would book months in advance because securing the people I want and the dates/times I want is not easy if I wait too close to the dates/times I need. This causes me to have to adjust the appointments at times due to medical issues I was having at that time. I explained this to the owner, but she still was very aggressive and heartless.

So let me tell you I been coming here for years and I always try to get the same girl to do my…read morebrows but I don't always get her yet my eyebrows always come out good or good enough BUT LET ME TELL YOU TODAY THEY RUINED MY SHIT I will let the the pictures explain I gave up on this place. A shorty gone learn how to do her eyebrows on here own now. If you like your eye brows to look uneven and like noodles come here.

Thank goodness the threading trend is finally coming to Manchester, NH at full-force! For a while…read morethere, it was hard to find a place to do my eyebrows, and waxing is not for me. There used to only be one place that had this service, and only on selected days (but she was very good at it), so it was hard for me to get there for a threading. Recently, I have noticed two more threading locations have sprung up in the area, and I am ecstatic about it! Hooray! I heard about this place from someone that had a great experience here, so I jumped at the first chance to give it a try. It is located in The Mall of New Hampshire, near Macy's, and it is very convenient. Meera, the girl that did my eyebrows today (I hope I spelled her name right), is a sweetheart, and she is very skilled at what she does. She knows what magic to do with your eyebrows without you saying a word and you look in the mirror at the end completely impressed with her work. Eyebrows are only $12, which is a pretty reasonable price around here. And as a grand opening special offer, if you get 5 services, the 6th eyebrow service is free! I love deals like this, and since they do such a great job here, I know I will be frequenting this place. The shop itself is very simple, very clean. Walk-ins are welcome all the time. She is very fast at threading eyebrows. There were two people before me when I showed up, and I was in the seat within 10 minutes. And, I was out in under 5 minutes. She did a thorough and careful job. I highly recommend threading as an alternative to waxing because it is so much better. Hip hip hooray for threading in Manchester! My life is finally complete.

When the stylist I had been seeing for years changed careers, I needed somewhere new…read more Elavina is in a great location for me, so I made an appointment for a color and cut and am happy I did. On my two visits, the salon clients were a mix of ages and both men and women. My new stylist, Maryanne, is great. She is meticulous with my color and does a great haircut. In between visits, my style stays looking good.

Love this hair salon. My hairdresser Kayla is friendly, knowledgeable and passionate about her…read morecraft. Everyone here is nice and polite. I feel comfortable having them working on my hair. Scheduling appointments is easy and they're always on time.