What I wish more businesses did, was communicate. I made an appointment with AFC Urgent Care hours…read morein advance without conflict, was able to submit my medical requirements before arrival, and still arrive on time. My appointment was set for 4:30p & I was not seen for an hour+ without forthcoming communication of what the delay was for. I had to ask at least 3 times and their response was just "trying", yet I'm sure if I used that same reason as to why I was "trying" to be on time for my appointment but was an hour late, I'm sure I would've been charged for my absence. I don't appreciate my time being dismissed, especially without communication. But to address care quality once seated in a room, was fine. The staff in that regard was attentive and quick.

I sent the following email to AFCUrgent Care the day I was seen (December 16th) AND I have yet to…read morereceive a response. Figured I'd add the review to Yelp! "Good afternoon, I am writing to share my experience at your Edgewater, MD location today. While I was impressed by the professionalism and kindness of everyone I interacted with, I unfortunately received an incorrect initial diagnosis. I came in for an x-ray of my pinky finger and was initially told that there were no breaks or fractures. However, I later received a call from PA Ben confirming that a hairline fracture was detected after further review by the radiologist. I understand that medical errors can happen, but I believe it would have been beneficial to wait for the radiologist's report before providing a definitive diagnosis. Additionally, knowing about the hairline fracture, I would have appreciated the opportunity to have my finger wrapped as a precautionary measure. Despite this, I want to commend the staff for their overall care and attention. I hope this feedback can be used to improve future patient experiences. Thank you for your time and consideration." This was my experience in a nutshell. Needless to say, I won't be returning.

I didn't think it was possible to get worse than the in-office experience at Patient First--until…read moretheir "Customer Service" center called me this morning. Speaking with Kathy Frank only confirmed that this is a systemic issue. Instead of addressing the problem, I was met with an argumentative tone and told they "see 800 patients a day," as if that excuses poor communication. We're talking about a $130 bill--yet instead of clearly communicating with patients, their process appears to push accounts toward collections. That's not a one-off mistake. That's a broken system. If your credit rating matters to you be very careful this with provider. I'll be finding a better option for my family.

Nobody was there when we arrived, but there was no indication that they were closed. Per the online…read morehours they should have been open for several more hours. I called and was sent to voicemail, so left a voicemail. I received a text six minutes later that said only "Sorry not available. Try patient first on west st in Parole". Beyond the terse & unhelpful tone of this text, my voicemail stated explicitly that we had walked; we had no way of getting to another urgent care, especially not that far away. My main frustration is the absence of any indication that they were closed and their failure to pick up the phone, even to put me on hold.

They were able to fit me in short notice and the NP was very nice and knowledgable! It was easy to…read moreregister online

From the owner: MinuteClinic® in ANNAPOLIS is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Do NOT i repeat do NOT go here.Loved my provider but this new management is terrible.I just left…read morefrom there.They are now called closeknit and its a disaster.The receptionist was condescending and very bad vibes overall.I am transferring from this place.Didn't even go through with my visit today.Do Better!

I loved my provider but when they changed to close knit it has all gone downhill. The ai…read morereceptionist is terrible and they are no longer open on weekends and it's tough to even call in because the ai assistant is so stupid. My doctor is fantastic and I'm really struggling to decide to stick with her because of how terrible it has been

Says on line they take walk ins. I sat and waited never…read moreseeing anyone, I asked someone from a difficult department about walk ins and she said they don't take walk ins ever

Came here to get a flu shot vs a long wait at my Dr. office. Admittedly a bit of wait here too (30…read moremin despite no one in the area but it tells you once you sign in at the Kiosk how many in front and the wait. But once in the room (which was clean and spacious) it was fairly quick. Sarah the CRNP was lovely. She's operating the clinic by herself so keep that in mind whereas a Dr. office which otherwise is has a MA to take your information. Also, this is located in the store near cosmetics/ pharmacy. FYI: they'll bill your insurance if you have and if not you pay at the pharmacy. It's a good alternative if you have something small to treat.

Dr Christie has made a number of updates and operational changes that have improved patient…read moreappointments and follow-on care. Even constrained by the limitations imposed by the CCP Virus, his clinic is operating a much improved level than when I wrote the original review. Dr Christie remains a phenomenal GP doctor.

Dr Christie is very nice, and this rating doesn't reflect my experience with him. He was perfectly…read morefine. My gripe is with the wait times. I have been here several times and truthfully, the wait times are unacceptable even for walk in patients like myself. Prepare yourself to wait a minimum of 2 hours (on a good day). It seems as though only 1 patient is seen every hour (and that is when things are moving quickly). I don't intend to be harsh, but I really have no idea why it takes this long and don't believe I am out out of line in saying there is simply no reason for these wait times.

I almost don't want to write a review to let people know about this little secret. I know others…read moreare complaining about wait times, but we have had nothing but prompt service here at PM Pediatrics. There is an online system where you can get an appointment and maybe I've lucked out, but you can get them usually within the hour. We've been here a few times for minor issues (potential ear infections, pink eye, etc) for both of our kids. The doctors and MAs have always been nice and helpful. Yes, there is sometimes a wait but I can assure you it's much shorter than and more affordable than going to the ER. That being said, if our kids had a major need (major bleeding, broken something, etc) I would always recommend an ER especially if it's a very time sensitive issue. The decor is bright and cheery and they do a great job keeping things clean and tidy. I would definitely come back here as needed!

Great care. In and out, never missed a beat. Awesome clinicians in a great spot within Annapolis…read more Reasonable waits. Five stars.

Dr. Malta is friendly, courteous, and efficient! Every time I go for a visit, there are several…read moreother patients waiting, but no one seems to wait too long. I thought I would feel rushed in the exam room, but not at all. The most pleasant surprise is that Dr. Malta and his assistant are a good team and always help each other out. At every other practice I've been to, the doc leaves all of the admin work to the assistant. I've seen Dr. Malta answer the phones, run credit cards, call health insurance companies, and work the front desk. And he has National Geographic in the waiting room. Oh yeah, he specializes in travel medicine which is great for me as I'm always off to Guatemala, or Brazil, or Africa.

Wait times aren't bad at all. If you are a patient he is really good about seeing you the same day…read more He is an excellent doctor. :)

This is a warning to anyone who may have a surgery or procedure at Riva Road Surgical Center. If…read moresomething goes awry, do not expect for them to do the right thing or take responsibility. I understand that Riva Road Surgical Center was acquired by a corporation this past year (United Surgical Partners International - USPI). I had surgery recently and it was a much different experience than I had experienced there previously over the last few years. This particular surgery included being assigned anesthesiologist Peter Craig who completely ignored my drug sensitivities and my wishes. Although my medical records clearly stated that I had serious adverse reactions to a particular drug including previous allergic reaction to that drug - and I specifically told him not to administer that drug to me - he did anyway, and then lied to me. There were other issues with him, but these are the most egregious. I had both a significant adverse reaction, as expected, and clear sensitivity/allergic reaction to that and other drugs. I reported this very timely to Riva Road Surgical Center and after "review" their response, in part, about Peter Craig's actions was as follows: "No medication error occurred during your procedure. Dr. Craig made a professional medical decision to administer [the drug] as part of your surgical plan.. We regret that you experienced strong and uncomfortable side effects post-operatively....We respect your wish to avoid such side effects in the future and your request will remain part of the medical record." The future? IT WAS ALREADY DOCUMENTED IN MY MEDICAL RECORD THAT I WOULD HAVE THIS ADVERSE REACTION [emphasis because their response was so ridiculous]. Essentially, Riva Road Surgical Center's position was that although it was documented in my medical record that I had an allergy to this drug and paradoxical adverse effects, we support that he administered this drug to you without your consent and against your wishes. We regret you had yet another adverse reaction to this drug. I would never return to Riva Road Surgical Center .

Excellent Surgical Center staff from Receptionist to pre-op nurses to surgeon (Dr Dennis). Who…read morecalled evening of operation to check on me. Extraordinary!