Excellent service! I was referred by someone I trust. This clinic is a lifesaver for me! I am so…read morehappy I found them!

Dr. Freedman is an excellent doctor. He formed this practice to detangle himself from the…read morehealthcare industry and yet still provide excellent healthcare service to those in need. Essentially, you pay for the healthcare you need. This is an excellent practice for people who cannot easily afford medical insurance and are shut out of our healthcare system. For myself, I enjoy the fact that The practice is personable and accessible, and I never have a difficult time getting an appointment when I needed it. I think many more people should be considering medical practices such as evolve, yet I still do not find that many. The closest analogy is somewhere like Care first, however, Care first is less of a medical practice run by one doctor and more of a mass healthcare system. Evolve is a medical practice, with an excellent doctor, competent staff, and a pay as you go approach.

My husband went in with chest pain and flu symptoms. Confirmed he had the flu. Initially didn't…read morewant to prescribe anything and didn't do anything for the chest pain other than get an xray if it doesn't go away. This used to be my go to place but not anymore. Two days later we were in Patient First where he was diagnosed with pneumonia as well.

New owners have messed this place up!…read more We have been to this urgent care a few times Before the new owners took over and it was a good experience. Now I have gotten 2 bills for a visit over 4 months ago due to the wrong insurance being given to third party labs. When I called this office to verify our insurance they have the correct information at the front desk. I asked for the billing department and was told they will have the same information so it's a waste of time to call. I still called and got forwarded to a voicemail mid business day. These labs are getting the wrong info from somewhere but I won't know because billing doesn't answer their phone. I'll be finding another urgent care from now on. They get a 2 because the visit was mediocre and not treated as "urgent" but we still got seen.

Professional and well oiled machine! Very impressed with this urgent care. I was in and out in less…read morethan an hour.

Very unprofessional. Receptionist had an AirPod in and I could see she was on the phone while…read moreasking patients questions to get checked in. I was in earlier this week, they said to return in 3 days if I did not feel better. I returned after 4 days and the medical assistant and PA thought it was ridiculous that I came back. Stating there's not much they can do, even after I showed on the paper the PA said to come back in 3 days if I did not feel better. Also, while you're in the room you can hear everything they're saying outside. I heard them talking about me and my symptoms, and if there were other people in the other rooms, they could've heard too. I've been to a lot of urgent cares (unfortunately) and I don't plan on coming back here.

This location is closed as of Sept 2021 - I arrived to find the door locked. Called and went to the…read morePasedena location which is still open

I went to Wise to see a doctor/nurse about my international travel to asia. The attendant at the…read morefront desk wanted to know why i was there. Since the chairs are in the same room there is no patient privacy. Despite my requests to see the nurse even as i was willing to pay, i had to tell her and others heard. She indicated that it wasnt a valid reason to see the doctor and she would not let me see her. I could not believe it. I asked her to talk to the nurse and she did but then came back and told me that the answer was no. I said, are you really not going to let me see the nurse? She said yes... I dont recommend going here for medical services...

They were able to fit me in short notice and the NP was very nice and knowledgable! It was easy to…read moreregister online

From the owner: MinuteClinic® in ANNAPOLIS is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

At west street medical they offer the best care. They are the most friendly and professional…read more Could not ask for better care.

This apparently is not an Urgent Care clinic. Door was locked at 1:45 p.m. Friday afternoon. No…read morenotice no signs saying they're open later.

I didn't think it was possible to get worse than the in-office experience at Patient First--until…read moretheir "Customer Service" center called me this morning. Speaking with Kathy Frank only confirmed that this is a systemic issue. Instead of addressing the problem, I was met with an argumentative tone and told they "see 800 patients a day," as if that excuses poor communication. We're talking about a $130 bill--yet instead of clearly communicating with patients, their process appears to push accounts toward collections. That's not a one-off mistake. That's a broken system. If your credit rating matters to you be very careful this with provider. I'll be finding a better option for my family.

Nobody was there when we arrived, but there was no indication that they were closed. Per the online…read morehours they should have been open for several more hours. I called and was sent to voicemail, so left a voicemail. I received a text six minutes later that said only "Sorry not available. Try patient first on west st in Parole". Beyond the terse & unhelpful tone of this text, my voicemail stated explicitly that we had walked; we had no way of getting to another urgent care, especially not that far away. My main frustration is the absence of any indication that they were closed and their failure to pick up the phone, even to put me on hold.

I almost don't want to write a review to let people know about this little secret. I know others…read moreare complaining about wait times, but we have had nothing but prompt service here at PM Pediatrics. There is an online system where you can get an appointment and maybe I've lucked out, but you can get them usually within the hour. We've been here a few times for minor issues (potential ear infections, pink eye, etc) for both of our kids. The doctors and MAs have always been nice and helpful. Yes, there is sometimes a wait but I can assure you it's much shorter than and more affordable than going to the ER. That being said, if our kids had a major need (major bleeding, broken something, etc) I would always recommend an ER especially if it's a very time sensitive issue. The decor is bright and cheery and they do a great job keeping things clean and tidy. I would definitely come back here as needed!

Great care. In and out, never missed a beat. Awesome clinicians in a great spot within Annapolis…read more Reasonable waits. Five stars.

Thank you for making my experience such a positive one. I was in and out in under an hour, with…read moreeverything handled efficiently and professionally. Tests were run promptly, the facility was clean and well organized, and prescriptions were sent quickly with no issues. Efficient, respectful of your time, and well executed from start to finish

I was feeling rough a few weeks ago and was pretty certain I had a sinus infection, but wouldn't be…read moreable to see my doctor until almost a week later. It was a Sunday afternoon and my husband and I went to this clinic. We did not have an appointment. We were walk-ins. The clinic is Bright and well maintained, and the front desk staff and waiting room was very welcoming. We were greeted immediately upon entering and assisted in signing in. Just sign in and paperwork process is done digitally, which is very convenient. The tech that did my triage, Tyler, was very polite and professional, but also very personable. Although I did have to wait a while once I was taken back into the exam room, it was understandable, considering we were walk-ins and it was a weekend. I had a PA, a student nurse, and a nurse practitioner that all assisted me. The nurse practitioner quickly determined I had a sinus infection and wrote me a script for antibiotics. The visit went smoothly and I received the care and medication. I was hoping for. So, I'm very happy Although I did not need any of the other services they provide, it's a very well appointed clinic with the availability to do virtual screenings and such with providers that are not in the actual building. So, it is a great resource!