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MedStar Health

2.3 (78 reviews)
Closed 8:00 am - 8:00 pm

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5 months ago

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6 years ago

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6 years ago

2/3 people I interacted with today at this facility were not wearing face masks! What the heck!

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8 years ago

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9 years ago

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Ask the Community - MedStar Health

Review Highlights - MedStar Health

Went at 11:30 on a Sunday and they were quick, proficient and responsive.

Mentioned in 4 reviews

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Patient First Primary & Urgent Care - Annapolis

Patient First Primary & Urgent Care - Annapolis

3.2(91 reviews)
0.7 mi

Check in is done promptly…read more Dr Boyer triaged my husband(who has dementia) quickly and with good humor., X-ray done immediately She diagnosed his problem and we left with meds being filled on the spot. Excellent service and staff!

I will start with saying that I usually LOVE this urgent care. My last provider was amazing and…read morekind, but the one I saw today (I don't believe in slander, so I will spare her name), was very condescending and although I am also a colleague, she was very curt, treated me like I was drug seeking (very hurtful amen inaccurate) and was overall very dismissive and awful. I am/was suffering and while she explained her limitations (which I previously unaware of, but understand), her delivery landed as nothing but rude. At the end of our interaction, when I maintained that I would not have come to see her had I known she could not help, she showed zero empathy. I strongly resented her overtone regarding my visit for a terrible cough that was keeping me up all night. She offered to call in meds that I can obtain over the counter ?!? Surely I had been trying to treat myself with OTC meds prior to resorting o urgent care. Sadly, I will be billed for this interaction. Unless I am dying, I will be sure to look at P.A. schedule before coming in again. Apart from her, everyone has been so kind and helpful. I maintain that it is not about what she could not do for me, a little about what was not relayed to me by her staff before coming in, but mostly about that her bedside manner leaves something to be desired. I am sure she will know this feedback is about her and hope it helps her to see how she is perceived/received in client interactions. With age and experience, I hope she will learn to be humble, thoughtful and kind in her interactions with patients who are looking to her for help.

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Patient First Primary & Urgent Care - Annapolis
Patient First Primary & Urgent Care - Annapolis
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Luminis Health Anne Arundel Medical Center - Trash/Dirt

Luminis Health Anne Arundel Medical Center

2.6(226 reviews)
0.8 mi

I am very proud to say this is my #1 choice whenever my family and I get sick. from my kids being…read moreborn here, to my husband receiving cancer treatment, we always receive the best care possible! the staff is always willing to help and the support is wonderful.

Once I was finally brought back into the emergency room treatment area, the doctors and nurses who…read morecared for me were excellent. They were compassionate, attentive, professional, and I truly appreciate the medical care I received from them. Unfortunately, my experience before being seen was extremely concerning. I arrived around 1:50 AM experiencing severe pain radiating from the front of my body to my back, along with chest pain and difficulty breathing. I informed the registration staff that I was in excruciating pain and could barely speak because of my condition. Despite explaining my symptoms, I was told I would have to wait because several people were ahead of me. I then remained in the waiting room for approximately three to four hours while my condition worsened. During that time, my pain became unbearable, my breathing became more difficult, and by the time I was finally called back, I could barely walk or breathe comfortably. I understand emergency rooms can become busy, but waiting hours while experiencing chest pain, severe pain, and breathing difficulty was frightening and unacceptable. My concern is not with the medical staff who treated me once I was admitted, but with the registration and wait-time process. I strongly encourage Luminis Health to review its triage and patient reassessment procedures to ensure patients with serious symptoms receive more timely attention and care. I also ask that this feedback not be met with a generic response stating that the matter will be reviewed. Concerns regarding emergency room wait times and triage procedures are clearly ongoing issues, and patients deserve to know what meaningful changes are actually being implemented to address these repeated complaints and prevent similar experiences in the future. Thank you in advance for providing a meaningful and transparent response regarding how these concerns are being addressed.

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AFC Urgent Care Edgewater - Urgent Care

AFC Urgent Care Edgewater

3.6(47 reviews)
3.3 mi

What I wish more businesses did, was communicate. I made an appointment with AFC Urgent Care hours…read morein advance without conflict, was able to submit my medical requirements before arrival, and still arrive on time. My appointment was set for 4:30p & I was not seen for an hour+ without forthcoming communication of what the delay was for. I had to ask at least 3 times and their response was just "trying", yet I'm sure if I used that same reason as to why I was "trying" to be on time for my appointment but was an hour late, I'm sure I would've been charged for my absence. I don't appreciate my time being dismissed, especially without communication. But to address care quality once seated in a room, was fine. The staff in that regard was attentive and quick.

I sent the following email to AFCUrgent Care the day I was seen (December 16th) AND I have yet to…read morereceive a response. Figured I'd add the review to Yelp! "Good afternoon, I am writing to share my experience at your Edgewater, MD location today. While I was impressed by the professionalism and kindness of everyone I interacted with, I unfortunately received an incorrect initial diagnosis. I came in for an x-ray of my pinky finger and was initially told that there were no breaks or fractures. However, I later received a call from PA Ben confirming that a hairline fracture was detected after further review by the radiologist. I understand that medical errors can happen, but I believe it would have been beneficial to wait for the radiologist's report before providing a definitive diagnosis. Additionally, knowing about the hairline fracture, I would have appreciated the opportunity to have my finger wrapped as a precautionary measure. Despite this, I want to commend the staff for their overall care and attention. I hope this feedback can be used to improve future patient experiences. Thank you for your time and consideration." This was my experience in a nutshell. Needless to say, I won't be returning.

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AFC Urgent Care Edgewater - AFC Urgent Care

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Family Medicine

MedStar Health - urgent_care - Updated May 2026

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