Very disappointed with how we were treated by the manager…read more Our dogs have been groomed here several times in the past, and we had always planned to continue using this business. Yesterday morning I called to schedule grooming appointments for our dogs. My first call went to a message stating they were either experiencing a high call volume or were closed. I called back 3 more times over the next couple of minutes, but no one answered. I had 2 meeting coming up and would not be available if I left a message After waiting about 10 minutes, I called again and someone answered. I heard "Hello" and that the call was being recorded. I asked if there were any grooming appointments available next week. The manager immediately responded by asking if I was the person who had just called multiple times. I said yes, and before I had a chance to explain that I was simply trying to get through to schedule an appointment, he told me that calling repeatedly was rude and that I would not be receiving any services from them. He then hung up on me. I was surprised by the response and attempted to call back twice to clarify that I was not trying to be rude, but my calls were not answered. Later, my wife called and spoke with the same manager. He stated that he was with a customer and that I should have known that repeatedly calling was rude. I had assumed this was a business line with multiple lines, but we later learned it is actually a cell phone, and I assume he doesn't know that you can silence them. My wife asked to have the owner contact her to discuss the situation, but more than a day later we have still not received a response. Based on this experience and the way the situation was handled, we will not be returning and unfortunately cannot recommend this business to others.

Had the absolute best experience here! This was our first time boarding our dog and we were worried…read moreabout his behavior towards other dogs and people. He is high anxiety and a little aggressive but the owners said it wouldn't be a problem at all and they took him with open arms! After we dropped them off, they spent time bonding with him and playing his favorite game, fetch. They took him for daily walks and played with him. They also sent us pictures and updates. I couldn't be more than happy! When we came to pick up our dog, he was happy to see us but now that he's home, I think he wants to go back! Overall, the owners were wonderful and sweet and took all of our concerns with our dog seriously. They went above and beyond to not only make us feel comfortable but our dog as well! I highly recommend them and plan to use them in the future!

They did such a great job on my Mookie! Doodles are not easy to groom and they made him look show…read moreready. They groomed him just as I requested short body and legs with a fluffier face and tail. I couldn't be more pleased!

At Reidville Pet Salon. They done a great job with cutting my dog the way I requested. I received…read morehim back in a timely manner.

Gina was absolutely wonderful with my elderly toy poodle. He got sick the last day, and she did…read moreexactly what I would have done. Loved the daily communication and pics. Her personalized care is awesome. I recommend her 1000%!

We took our babies to Gina and were pleased with the genuine love she has for the animals in her…read morecare. This is not the typical kennel, but a day spa where dogs are pampered in a real home. We got daily updates and pictures, which made us relieved that our pets were safe, loved, and happy. Thank you, Gina. We will be back!

Woofies did a great job on our shihztu .Will use them again.Everyone should try them .You won't be…read moresorry.

Had my pups nails clipped. The staff was Friendly and the service was good. . Will definitely use…read moreagain

The pets are well cared for and doted over by the attendants. Groomers do an excellent job. Our pug…read moreused to regret going to our previous boarder. Now she goes willingly with the handlers. A little pricey but the best we have found.

I took my golden retriever there for daycare and I asked if I could tour or see where the dogs…read moreplayed and I was told it's a liability for me to go back there so I thought that was odd because everywhere I have considered- I was able to tour it. But my golden loved going but he would constantly be soaking wet when I picked him up and I finally asked him why is he wet if he's indoors and they said he plays in the dog bowls and I asked them if it was possible to redirect him from not getting wet and they told me if I wanted that then he can play by himself. I also ended up getting my dogs vaccines done by a friend who owns a boarding place in wellford and then they would not let me take my dog back because it wasn't a vet that gave it to him but I had the vaccine file and proof and though I understand their concern- how the owner handled it was so rude. Basically told me it wasn't her problem that I can't bring him anymore. Good thing he won't ever be back anyways. And to add in a grooming tip- my golden had matted ears from playing so much in the water they let him play in every day - that he was getting yeast infections. I asked them to groom his ears and they shaved his ears. SHAVED THEM. He's a golden. My heart was shattered to see them mess up his coat like that. Definitely do not recommend.

Charlie began at 6 months. He is a yellow lab puppy. The change in him is unbelievable. Through…read moreVal's consistency with Charlie and us, we now have a dog we can take anywhere confidently. Our work with Val and Charlie after he had learned new behaviors has truly been rewarding. Her enthusiasm for our boy made the process much more meaningful. We would get texts and pictures to keep u up to date. He came home loved and showing off his best manners and ability. We are thrilled.

Val expertly trained my dog into a fully functional service dog. On numerous occasions I have been…read moreapproached and asked if I trained her or if she was professionally trained. I always let them know that my girl "went to school" to learn some tasks. We have a line of communication and can get questions answered afterwards. We even have Val and Caleb board our dogs when we take trips out of the country and cannot take them. Run, do not walk, to book your appointment to get your dog(s) trained at Guiding Canine's. (Pics of my 70# dog flying)

I took my dog to Petsmart to get groomed and they said that my dog was too hard to cut his nails so…read morethey couldn't do that or blow dry him. I called comfort clips pet spa made an appointment to get his nails trimmed. When I got there, the lady was very friendly and professional. I told her that my dog might be a little hard to get his nails cut. She told me it would not be a problem. She said if you want you can wait here it'll take about five minutes. I waited and he was talking a lot, but they stayed firm and were able to cut his nails. I made an appointment to have my dog be groomed at a later date. I'm very happy with this place and would highly recommend it.

From the owner: Thank you for checking out Comfort Clips Pet Spa grooming service, where every pet is special. We…read moreare now accepting new clients for our Grand opening, February 6th. Online booking is now active. We looking forward to meeting you and your fur baby.